• ADA Assistance Dog Registry

ADA Assistance Dog Registry

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Overview

ADA Assistance Dog Registry has a rating of 1.8 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. ADA Assistance Dog Registry ranks 441st among Dogs sites.

  • Service
    8
  • Value
    8
  • Shipping
    6
  • Returns
    6
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate ADA Assistance Dog Registry?
Top Positive Review

“Super Fast and Easy Service Loved It”

Ricky M.
2/12/22

This site is fast and easy I learned everything I needed to about registering my pet and all the documentation is readily available they have additional resources. Great site for learning and actually registering your dog as a ESA!

Top Critical Review

“SCAM, don´t use it. Will only show you a nice enough digital card, but that's it.”

Vic L.
2/13/24

Amazingly enough, I was referred to this site by another person, who was able to download the presented digital card. After this, if you buy a physical card, a vest, leash, etc, it will NOT arrive anywhere. At least they are not executing a recurring fee, but the site is setup to misguide you and steal your money. There is absolutely no way to get a refund as they have no contact information.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user vicl48
Canada
1 review
0 helpful votes
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February 13th, 2024

Amazingly enough, I was referred to this site by another person, who was able to download the presented digital card. After this, if you buy a physical card, a vest, leash, etc, it will NOT arrive anywhere. At least they are not executing a recurring fee, but the site is setup to misguide you and steal your money. There is absolutely no way to get a refund as they have no contact information.

Tip for consumers:
I do not understand why these sites are not taken down.

Products used:
lifetime registration and the purchase of a physical card

Service
Value
Shipping
Returns
Quality
Thumbnail of user brucew504
California
1 review
3 helpful votes
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April 15th, 2021

Tried to register my dog emotional support animal and paid 99.00 they billed twice and I didn't receive any digital documents so I called left two messages they have not returned the money and no phone calls don't use this service

Thumbnail of user teddieb5
Texas
1 review
2 helpful votes
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March 15th, 2022
Verified purchase

I registered my dog as an ESA, the website says it's a lifetime registration with no recurring fees but it was charging me every month and does not have a customer support number or email. I cancelled the card I used and now my dog no longer shows up when I search the registry

Tip for consumers:
Do not use this site. The products are overpriced and the registry is not legit

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendah1898
South Carolina
1 review
1 helpful vote
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August 29th, 2022

Paid for both of our grand pups to be registered so that we could fly with them outside of a carrier. Was a huge hassle at the airport and was told that we were scammed by the officer on duty. Had to put them In carriers. They had to hold the plane for us. Paid for early boarding also but was separated from the family. Ended up in the back of the plane. Was a terrible experience and set the vacation off in the wrong direction. Don't waste your money! Trying to get a refund. I've tried to make contact with them but no one has reached out to us. Just plain mad!

Service
Value
Quality
Thumbnail of user rickym192
Colorado
1 review
0 helpful votes
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February 12th, 2022

This site is fast and easy I learned everything I needed to about registering my pet and all the documentation is readily available they have additional resources. Great site for learning and actually registering your dog as a ESA!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannonb550
Louisiana
1 review
0 helpful votes
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November 13th, 2020

I am so thankful it was quick, easy and totally worth it to me! My dog is not just my emotional support dog or friend she is part of my family! I have been trying to get her certified and this site helped me do all of that in just minutes!

Thumbnail of user tatianaromo1983
California
1 review
0 helpful votes
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August 6th, 2023

Registered my dog back in 2019. Paid 1 time for everything I needed immediately. 2021 I chose to order an ID card. Paid for that 1 time as well. Ive never had any recurring charges like many claim is happening. I chose as a one time purchase for both transactions. Ive never had an issue with the company, my dogs registration # look up, or with spammy emails.

Products used:
Registration and ID's

Service
Value
Shipping
Quality
Thumbnail of user sebt3
Canada
1 review
1 helpful vote
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October 22nd, 2022
Verified purchase

No help, no support, phone numbers only have voicemail and messages are not returned, no responses to any email. Their technology will continue charging your card until you call your bank and cancel the card.

I purchased a monthly subscription, they charged my card for a one-off lifetime membership, no way to contact them, and the following month, they charge my card AGAIN... for the one-off lifetime membership.

No avenue to contact them.

Tip for consumers:
Do not use this site! if you want a scammy proof of your dog being a registered service dog, etsy sells them for 29$.

This organisation is not accredited or otherwise recognised as a issuing genuine or verifiable certification

Products used:
dog certification certificate + card

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthewl678
Canada
1 review
3 helpful votes
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December 22nd, 2020

This company has a see the paperwork, when you click to see if the paperwork it triggers the transaction so you are forced to pay. Then you can see it. Don't use this company, they are steal your money. I contacted them immediately after the transaction and they said they would not look at it. Money hungry, deceptive pieces of work.

Thumbnail of user nunyab128
Canada
1 review
0 helpful votes
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March 20th, 2022

Service dogs do not require any type of "registration". Adaregistry.com is a scam. They make it seem legit by posting "facts" and articles on their site. Also, I signed up for emails WELL before I knew any of this, I have also "unsubscribed" from their email list, and have even flagged their emails, however I'm still recieving them.
Just an FYI, for service animals, you can just throw a simple harness on them with training patches, and carry a letter from your doctor stating that you require the animal to mitigate daily tasks. No registration is needed other than one from your city bylaw in most cases. If people are bothering you out in public about it, stating you need a registration, you can make a card at home, or at a public library with the dogs picture on it and print it off for their uneducated relief. Don't give into this bull and waste your money!

Tip for consumers:
Don't give into their crap

Products used:
None, because I'm not naive

Service
Value
Shipping
Returns
Quality
Thumbnail of user ar602
Nevada
1 review
4 helpful votes
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May 24th, 2021

Service dogs don't require registration in most areas. This site just takes your money and sends a phony looking registration card. ADA website says these aren't legit.

Tip for consumers:
This is a scam! There are other similar sites too.

Service
Value
Returns
Quality
Thumbnail of user deannaw151
Ohio
1 review
2 helpful votes
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October 25th, 2021

They ask for credit card info and prior to verifying they run your card and then refuse refund. Provide no digital documentation and this is a fraudulent organization.

Thumbnail of user sandyg24
Mississippi
5 reviews
16 helpful votes
  • Send Message
June 3rd, 2019

They don, t ask for my address they just take the money. PURCHASE SERVICE DOG SCOTTSDALE AZ CARD2910 $25.00
Details
Merchant Name: SERVICE DOG SUPPLIESMerchant Address: SCOTTSDALE, AZ, ******* Transaction Type: Card # Entered by Customer/MerchantCategory: Pet Shops - Pet Food and Supply Stores

Thumbnail of user gailr81
Texas
1 review
3 helpful votes
  • Send Message
April 14th, 2023

I registered my dog in 2015 and accessed the site via a confirmation email, Using the assigned Registration ID, no documentation could be located.

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