• Adopt A Pet

Adopt A Pet

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Overview

Adopt A Pet has a rating of 1.6 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Adopt A Pet most frequently mention adoption fee, phone number, and next day problems. Adopt A Pet ranks 663rd among Pets sites.

  • Service
    56
  • Value
    47
  • Shipping
    29
  • Returns
    27
  • Quality
    40

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
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Negative
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How would you rate Adopt A Pet?
Top Positive Review

“Re-home a pet to another home.”

AG G.
8/7/20

When contacting someone about rehoming a pet, ask for a Youtube link on videos about the pet you want. I adopted out two cats on this site. Videos really provide a lot more info. Shelters in Houston, Texas area are usually full of cats, kittens, dogs and puppies needing homes. Good luck! AG 02/07/2021

Top Critical Review

“Need to be better.”

Deimos D.
9/18/24

This adopt a pet needs to do something different every time that you have a pet that's for you you go to to see it and by the time you want it it's already adopted it's happened with three little dogs also when you call the place in Fort Lauderdale they never pick up the phone ever my best bet for future people just go to Broward go to Broward and you can adopt a pet for free there it cost like 20 bucks they pick up the phone and you can go there in person

Reviews (118)

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adoption fee (13)
Thumbnail of user cindyt638
Maryland
1 review
1 helpful vote
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August 21st, 2023

I am surprised to see so many negative reviews. I'm assuming it's more about the agencies or individuals putting pets up for adoption versus the site itself. I signed up for alerts. I didn't pay for premium subscription however the first application I submitted was review and approved in 48 hrs. By the end of the same week I had my puppy. She was shipped to me from SC safe and sound. My recommendation for this looking to adopt; review the organization and/or individual carefully. You should never have to pay upfront. Make sure you meet in a safe place. Hope this helps!

Tip for consumers:
The site serves its purpose. No different than any other online vendor. The buyer always has to be aware.

Products used:
Beautiful female yorkie mix

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Thumbnail of user shirleyd636
Arizona
1 review
1 helpful vote
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October 17th, 2021

We were able to find and adopt our perfect dog in three weeks. I do not find that to be an unreasonable time. We are extremely happy with the process. Adopt A Pet provides information from many rescue organizations, and some respond quicker than others. I was amazed at all of these negative reviews since our experience was excellent.

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Thumbnail of user faithg36
Rhode Island
2 reviews
18 helpful votes
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February 22nd, 2021

Im really shocked at all these negative reviews and i wont discount their experiences but mine was just fine. I didnt think to look up this site before using it and maybe its because im coming from the other side; im the person who gave up a pet. I like that they gave you tips about what to ask potential adopters, that was really helpful for me. Also gave you their contact info to contact ASAP. I dont think i will be using if i need to adopt, but as for the pet owners perspective, it was great. I hope its not a scam.

Thumbnail of user mallorys97
New Jersey
1 review
9 helpful votes
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June 9th, 2023

I was adopting a puppy through Adopt a Pet was about to pay the fee for an 'out of town pup' and his transport fee but the pics and vid's I received were all evasive, the 'rescue' organization never called me at any time m, they texted my references only. Then I looked into it and their website was last used in 2018, further inquiry led to finding out the organization was officially terminated in 2018. The pic on Adopt a Pet turned out to be a different breed stock pic on a reverse image search. I confronted them with lack of validity of their organization and they tried to shame me. 'Help Rescue' is the organization name. Then I look at Adopt a Pet reviews and now know this is not a trusted website and it's all just a scam. Stay clear don't waste your time and don't give anyone money.

Products used:
None is a scam pet adoption website

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Thumbnail of user samm992
Pennsylvania
1 review
9 helpful votes
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June 9th, 2021

I've been looking for a dog for 6+months. Adopt a pet.com is only one avenue of my searching, but the only avenue that seems to deal with scammers only. They obviously have no protocol for checking people/animals. Second time wasting my time with this site. Don't waste yours.

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Thumbnail of user bonniea343
Florida
1 review
2 helpful votes
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October 1st, 2023

I found a Beagle named Mimi was adopted last month after I signed she notified me in less than 5 minutes. Everything she stated did not click. I found the dog on your website last week. You need to check out to remove your pet is legit. I'm going to get a dog from a rescue league.

Thumbnail of user terryh729
Utah
1 review
1 helpful vote
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July 27th, 2021

You guys are a joke you just sent me the same pet that he is available for adopting. Your not interesting in helping people adopt you should be ashamed of yourself. Your doing a great job! Your nothing more than a scam to fleece people out of money!

Terry Hansen

Thumbnail of user genob1
New York
1 review
27 helpful votes
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May 26th, 2020

To get straight to the point if you see a dog you really want on this site than go full steam ahead and do everything you can do to acquire him/her. If you leave it in the hands of these adoption agents well than good luck b/c they are unorganized and all over the map. Our focus was on one particular handsome and sweet dog and 1/2 way through the adoption process we than were informed "oh... well he's not available. I mean, I don't think he is"... Fact is he was available on the website... once we got your vet check completed his status turned to PENDING (we thought it was us) and than days later they are telling us to adopt a different dog. Funny thing is that same day the National Great Pyrenees Rescue emailed us to see if we adopted him or not. So its quite apparent they are ALL OVER THE MAP. Good luck!

Thumbnail of user frankc110
Texas
2 reviews
15 helpful votes
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April 26th, 2020

Long response time is not what we are looking for in these towns of course we understand people are understaffed. But it seems in these times since they're understaffed at the office they would pay more attention to their website and their responses to people that are trying to save animals. I've waited over two weeks for a response. On top of it they're one of the only people that are requiring pay for their adoption by seniors. In times like this it seems like they would be more lenient and have a better response system since they're at home in front of their computers but that's not the case. I don't know if it's because of my last name or where I live but I have not received a response to date.

Tip for consumers:
I truly don’t know anything about this business I just know that they have no response record with me

Products used:
I truly don’t know anything about this business I just know that they have no response record with me

Service
Thumbnail of user lj214
Nevada
1 review
8 helpful votes
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May 7th, 2021

We applied for 3 puppies in our area, got a call from one foster mom that was NOT in our area, she was 5 hours away, ONE WAY! It's been 2 months and never heard back about the other 2 pups that are supposedly in our area... Adoption fee is really high for this kind of customer service. It seems they had good intentions when creating the company but when I applied I got shuffled to several other places including a company owned by Bissell. Yes, Bissell the carpet cleaners. Don't we have enough corporate giants over reaching all aspects of life on this planet? NOT interested, I'm sure I'll find the perfect pup in my area without the help of this organization.

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Thumbnail of user tatiannag2
Georgia
1 review
6 helpful votes
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March 21st, 2022

After perusing the adopt a pet website and available dogs I was actually quite astonished at more than a few of the adoption fees. There are almost three thousand dogs available for adoption in the Cumming, Ga area and so far each one I have clicked on the adoption fee has been $330! That is absolutely ridiculous. I am a single mom and to adopt a dog that was either abandoned, found or just given up for that amount of money is highway robbery. How is it that pets at the Cherokee County Ga Animal Shelter have a $100 adoption fee and the adoption fee for other places is so inflated? Are you telling me that costs to chip, vaccinate and take care of animals is different elsewhere? Give me a break. Stop trying to milk people for all they have and give these animals a real chance at a real home instead of trying to line your pockets.

Products used:
This is a pet adoption site. The adoption fees are inflated and ridiculous.

Value
Thumbnail of user fc62
South Carolina
1 review
11 helpful votes
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March 23rd, 2021

I have been waiting on a response from them and nothing. We took the time to fill out this long application and for what. I don't understand if the whole purpose is to put these pets in loving homes why there are no returned phone calls or emails. This is truly sad. This place only have a few animals at their rescue and there should be no reason why they could not contact me. We fell in love with one of their pets and we are still waiting. Hopefully they will contact us soon if not we will just move on with another rescue. So sad for these animals at this rescue.

Thumbnail of user olenau
Colorado
1 review
1 helpful vote
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October 23rd, 2021

I posted my purebred kitten Scottish breed on that website and received several applications. I started review and selecting the new family for the baby. Made an appointment with one lady, with name Megan Orr. She behaved suspicions, insane and inadequate. Looked at the kitten like it was something disgusting. I didn't like her questions. Instead of asking about the diet, supplies required and other questions which are normally asked by the responsible adopter she started blaming me that I could fake vaccination records and didn't do vet exam. I understood that this is the typical "Karen" and decided to leave and decline her application. She started texting me with her weird messages being rude. As far as I understand she complained about me this web site and they removed my account. Dear "Adopt A Pet" I will not give my kitten to mentally ill person. Better check your adopter for mental consistency. Сrazy people can be very convincing.

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Thumbnail of user scrappydo45042
New Jersey
1 review
3 helpful votes
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October 22nd, 2023

I took in my son's cat but due to health issues could not keep her. I did not want to leave her at a shelter so the humane society suggested adopt a pet. The site charged me to list the cat but then it would not update photos and even though I verified the account it would not publish the profile. Total scam rip off and I am disputing the listing charge!

Tip for consumers:
It is a scam website

Products used:
None it would not work

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Thumbnail of user diannec259
Wisconsin
1 review
8 helpful votes
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June 2nd, 2022

You are giving your address name etc to a mostly volunteer organization that you cannot see or talk to. I have had my computer crash twice when trying to fill out applications. One application actually asked for my social security number - think about that. I did not give them my Social security number and my computer crashed. So these people who you cannot see/talk to and they don't get back to you have an awful lot of info about you and your family. I got security risk flash on my screen two times - both times they were from either adopt a pet or pet finder. These organizations are a security threat as well as worthless when trying to adopt a pet.

Tip for consumers:
Adopt a pet and pet finder pose a security risk. You are giving out info on your home/location/family to people you cannot see or talk to and they don't get back to you.

Products used:
none

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Thumbnail of user jeremyl214
Michigan
1 review
15 helpful votes
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February 28th, 2020

Contacted 3 different listings about adopting a cat. The first one was already adopted but never deleted the listing after several months. The other two listings wouldn't respond at all, even after several messages. Waste of time, find pets somewhere else that actually makes an effort.

Thumbnail of user thomast1407
Michigan
1 review
8 helpful votes
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January 6th, 2022

Don't say I didn't warn you - adoptapet is one of THE WORST. Right up there with petfinder. There was a pet that was being processed through a transportation service. Local adoption was not even available. Its all about the money with most rescues. Also, they emailed saying our dog who passed away was available for adoption. The listing was from 10 years ago and if you clicked on the link " no longer available". The best places if you are able to care for a pet is private owner. These are just people who can't have a pet for whatever reason. Its inexpensive and there's no funny business.

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Thumbnail of user patriciaj1332
Australia
1 review
6 helpful votes
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May 18th, 2022

I lodged an ad and have received nothing but a bunch of scammers. I paid a fee to place this ad and have spent hours trying to discern who is genuine. They do send alerts but it does not tell you who is the actual scammer and if they do know why are they allowed to still bombard genuine consumers with this rot.
This site should be shut down.

Tip for consumers:
A site full of scammers

Products used:
Placing a wanted ad

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Thumbnail of user bonnies435
Florida
3 reviews
40 helpful votes
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October 11th, 2020

I found a dog that was perfect for what I was looking for to add to my family. I submitted an application and the next day I received a contract asking for my credit card information to pay the adoption fee. I had never seen the dog and I have no idea where the dog is but they wanted $100 from me. Don't be fooled! Do not send them money! I am savvy enough to know that it was a scam and did not provide any credit information. They should be ashamed of themselves.

Thumbnail of user marih64
California
1 review
9 helpful votes
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January 5th, 2022

A year ago, I adopted my current cat Jelly and it was a smooth process. Recently we have been looking for a sibling/playmate for her because our work schedules have been getting busier and we don't want her to be lonely. However, every single person or shelter I have emailed never replies back. It makes me wonder- is AdoptaPet really sending my emails out? It's getting annoying- they don't even let you know when a pet has gotten adopted, you have to find out by checking the page of the pet every single day. 5 stars for the way Jelly was adopted, but minus two stars for this service.

Tip for consumers:
Try directly emailing the shelter or owner if possible.

Products used:
Cats

Service
Thumbnail of user dawnb512
New Jersey
3 reviews
23 helpful votes
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May 27th, 2021

I listed my puppy & someone adopt him. However 2 weeks later i get a very nasty call that a lady paid the adoption fee n wanted the puppy. I said he's gone already n should have been removed n threatened she had cops involved n i was a scammer. So she sent copy of contact n it hady name n city i live in so it comes up on Google exactly where i live. N they are note returning calls or emails even through they put me in danger.

Products used:
Puppy

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Thumbnail of user rogerb336
Texas
1 review
15 helpful votes
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January 8th, 2020

We spent days on the site applying for dogs. We were sent to Hands of Hope in Great Bend, Kansas. We have excellent pet fences and 20 acres of trees and ponds to go on walks with our dogs. If you are in a rural area and large dogs are outside dogs, forget it. The site is only for those wanting a 100% house dog. The organization is in error by not clearly stating so. High energy dogs like Labs must be house dogs in their view. I'm a wildlife biologist and high energy dogs need to have some room to run in and play. A house is prison for them.

Thumbnail of user glendaw38
Colorado
2 reviews
1 helpful vote
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June 22nd, 2021

I have been trying to adopt a pet from this company for over a year! I filled out an application and was approved immediately but they Will Not let me adopt a dog! They don't care about Anything but Money!

Tip for consumers:
Go to your local animal shelter and Never Trust this company!!

Products used:
This is Supposed to be a pet adoption company that helps you find a pet to adopt for an outrageous amount of money but they Never let you even meet the dog your interested in!! I was approved a year ago to adopt but Every dog they show they ALWAYS say the dog has already been adopted!!

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Thumbnail of user wendyt230
Canada
1 review
41 helpful votes
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November 12th, 2020

We used Adopt-A-Pet to find a new dog, and thought that if they post ads from Rescues, it must be legit.
WRONG!
We got a dog that was aggressive and had been returned by a previous family. In five days he bit both myself and my husband and when I contacted the Rescue they told me there are no refunds ($600 adoption fee), then blocked me on facebook and aren't responding to emails. I tried googling the rescue and operator and found a long history of being banned by agencies and an outstanding arrest warrant for animal cruelty!
(BTW, we were sitting watching HGTV last night and I got up to go get a drink. As I walked past the dog, he lunged and grabbed my foot. There was no warning, and no food or toys in the room. It was completely out of the blue, which is what the previous family claimed too.
Stay away from Adopt-a-Pet and Give 4 Paws a Second Chance.
Do yourself a favour and look elsewhere.

Thumbnail of user stacya154
Illinois
1 review
1 helpful vote
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April 6th, 2021

This site tells me we have the animal you put specs. In for... That was a yr ago and still no dog! I mean what's the point, my info, my info or my money, which is it?! Cause a dog would've been nice for me!

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