• ADOR

ADOR

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Overview

ADOR has a rating of 4.2 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ADOR most frequently mention customer service, good quality, and shopping experience. ADOR ranks 75th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
2
Negative
11
40
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How would you rate ADOR?
Top Positive Review

“Love Ador!”

Christine N.
9/25/24

I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!

Top Critical Review

“Communication from Australia? Forget it!”

Melissa S.
8/16/24

I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.

Reviews (211)

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Reviews that mention popular keywords

customer service (27)
Thumbnail of user marcosr156
Brazil
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I'm very surprised with my order. The item is lovely, has nice colors and the delivery is very fast.
Also, the customer service is very attentive and quick to reply.

Thumbnail of user helenf1251
GB
1 review
1 helpful vote
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June 9th, 2024
Verified purchase

I had several emails between Nicole & myself
Fantastic 5* great experience

Thumbnail of user boenac1
Poland
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Sukienki zamówione na ADOR są rewelacyjne. Zgodne z rozmiarem zawartym w tabeli.
Obsługa bardzo dobra.

Thumbnail of user lidiaelisar
France
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Servicio à la clientela impecable.
Respuestas immédiates
Felicitaciones

Thumbnail of user adorf
ADOR S. – ADOR Rep

¡Gracias por compartir su experiencia de compra con nosotros! Nos complace saber que le encanta nuestro diseño, calidad y servicio al cliente. ¡Seguiremos manteniendo nuestros altos estándares y estamos ansiosos por atenderlo nuevamente!

Thumbnail of user cristinam345
Italy
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I tempi di consegna sono di un paio de settimane. Il vestito corrisponde alle immagini. Il tessuto è piacevole al tatto
Acquisto soddisfacente

Thumbnail of user nancyd2494
Canada
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

La qualité des vêtements, le style tout simplement WOW

Thumbnail of user adorf
ADOR S. – ADOR Rep

Wow! C'est une nouvelle fantastique! Cela nous a vraiment fait plaisir! Nous allons continuer à travailler dur pour maintenir une qualité élevée et créer des designs uniques!

Thumbnail of user piettiv
Belgium
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Mooie kleding,goede prijs,kwaliteit en snel geleverd

Thumbnail of user adorf
ADOR S. – ADOR Rep

Hartelijk dank voor uw steun en erkenning! Onze producten zijn zorgvuldig ontworpen en zowel de verwerking als de materialen zijn onderworpen aan strenge kwaliteitscontroles. We zullen ernaar blijven streven om meer hoogwaardige producten op de markt te brengen. Nogmaals bedankt voor uw aankoop!

Thumbnail of user carmend391
Italy
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Ho acquistato 2 abiti stupendi! Assolutamente corrispondenti alla descrizione.

Thumbnail of user adorf
ADOR S. – ADOR Rep

Ciao! Siamo entusiasti di sapere che ami i nostri abiti! Sì, i nostri articoli sono garantiti come mostrato nel video. Ci impegniamo a portare sul mercato prodotti di alta qualità. Grazie ancora una volta per il tuo acquisto!

Thumbnail of user alinat63
Romania
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I did not receive the product already paid. Cannot

Thumbnail of user adorf
ADOR S. – ADOR Rep

Dear customer,

This is Danica, customer service from ADOR.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102800264 for your issue. The ticket message will be sent to your email related with ADOR account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Danica
Customer Service ADOR

Thumbnail of user belnr
Spain
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Maravillosa experiencia con Ador, productos espectaculares y modernos con diseños exclusivos. Muy suaves al tacto y sientan muy bien.
La atención al cliente es bastante buena

Tienda on line exclusiva
June 23rd, 2024
Verified purchase
• Previous review

Los paquetes enviados llegan en poco tiempo y muy bien embalados. Diseño único y ropa de buena calidad y preciosa.
La recomiendo.

Establecimiento genial
June 21st, 2024
Verified purchase
• Previous review

Si quieres ir bien vestido y a la moda con calidad de la ropa y con diseños exclusivos conoce Ador, es maravilloso.

Diseños impresionantes.
June 19th, 2024
Verified purchase
• Previous review

Ropa de Ador muy bonita, muy alegre dado su colorido, diseños exclusivos y sienta genial. Me encanta.

Maravilloso establecimiento
May 31st, 2024
Verified purchase
• Previous review

Ador es un establecimiento en el que me gusta comprar porque la calidad de la ropa es muy buena,el diseño es espectacular y el servicio es rapido.

Colorido espectacular
May 31st, 2024
Verified purchase
• Previous review

Diferente tipo de ropa,toda ella maravillosa, super bonita. Buenas atención por correo electrónico.

Excelente establecimiento
May 31st, 2024
Verified purchase
• Previous review

Ropa super bonita, de gran calidad y tejido suave. Sienta de maravilla y es muy colorida y muy alegre.

Excelente establecimiento
May 31st, 2024
Verified purchase
• Previous review

Ropa super bonina, con tejido muy suave y sienta muy bien.

Thumbnail of user glynisg13
GB
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I have asked to send the item back and how I send the item back no help. I would like the next size. Still waiting and answer.

Thumbnail of user adorf
ADOR S. – ADOR Rep

Dear customer,

This is Danica, customer service of ADOR.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket #102732632 for your issue. The ticket message will be sent to your email related with ADOR account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Danica
Customer Service, ADOR

Thumbnail of user lorenzoc146
Italy
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I've ordered two dresses, the site was fast, clean and well organized.

Thumbnail of user angelicaz22
Philippines
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

I like how fashionable the items are and how polite the customer service is. I will definitely make ador my number 1 online shopping app.

Thumbnail of user stephanieg2044
France
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

Je crois que le fait que je passe une deuxième commande révèle combien je suis satisfaite de ce magasin. Les articles sont magnifiques. J'ai à un moment eu un échange avec le service client, et là aussi, que du bonheur!
Foncez, vous ne le regretterez pas!

Thumbnail of user irynak29
Germany
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Das war alles gut, ich bin zufrieden! Das alles passt perfekt.

Thumbnail of user frankj879
Italy
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

My replacement sweater has been received. Very pleased with the quality. Great service i appreciate it.

Thumbnail of user laurencep91
France
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

They are not very quick in shipping but their dresses for golf are of good quality and very beautifull

Thumbnail of user annad1426
Italy
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Sono abiti con una buona vestibilità, tessuti di qualità e ottime rifiniture, li ricomprerò.

Thumbnail of user stuarty17
GB
3 reviews
3 helpful votes
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October 27th, 2023

Bought a,"winter" cardigan from this company. Was paper thin with one side longer than other. Item came from London and was told i would have to pay 30 dollars to send to Asia. This company is a complete fraud that sells cheap chinese tat.

Tip for consumers:
Was told I would have to send item to Asia at a cost of 30 dollars for an item I paid 38 pounds for. The item came from London UK.
This is the worst company I have ever dealt with.

Products used:
Jumper

Service
Value
Shipping
Returns
Quality
Thumbnail of user graceb741
New Jersey
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I HAVE SENT MULTIPLE EMAILS TO NO AVAIL. THEY ANSWER BUT NEVER DO THEY GIVE ME THE RETURN INFORMATION THAT I AM REQUSTING

Thumbnail of user adorf
ADOR S. – ADOR Rep

Dear customer,

This is Danica, customer service from ADOR.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102732645 for your issue. The ticket message will be sent to your email related with ADOR account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Danica
Customer Service ADOR

Thumbnail of user terer8
Spain
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Quedé muy satisfecha.la talla perfecta y buena calidad de las prendaa

Thumbnail of user rosamariat3
Rosa Maria T.
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

No me ha no llegado los pedidos me podrias mirar que ha pasado lo necesito urgentemente

Thumbnail of user ambraf1
Italy
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Great quality, awesome dress, very surprised for the good service

Thumbnail of user studioorietim
California
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Tessuti bellissimi morbidi innovativi ed eleganti.
Taglie giuste, perfetti

Thumbnail of user mboccuzzi1
New York
1 review
4 helpful votes
  • Send Message
August 18th, 2023

Bought a pair of board shorts. They fit like long pants, down to my ankles. Size charts are way off target. Asked for refund. They don't send return label. Shipping to send it back costs more than the item. No credit, no refund,no exchange! This company is horrible! Buy at your own risk!

Tip for consumers:
They make returns almost impossible, and not worth it. Shipping return cost more than the item. Buy at your own risk.

Products used:
Shorts

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user adorf
ADOR S.
Typically responds within 2 days

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