• ADOR

ADOR

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Overview

ADOR has a rating of 4.2 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ADOR most frequently mention customer service, good quality, and shopping experience. ADOR ranks 75th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
2
Negative
11
40
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How would you rate ADOR?
Top Positive Review

“Love Ador!”

Christine N.
9/25/24

I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!

Top Critical Review

“Communication from Australia? Forget it!”

Melissa S.
8/16/24

I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.

Reviews (211)

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Reviews that mention popular keywords

customer service (27)
Thumbnail of user wafae
Tunisia
1 review
0 helpful votes
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August 1st, 2021

I definitely love the shoes that I have received for my occasion, just looks like advertised, good quality and enjoyed wearing it.

Thumbnail of user derrick.m
Texas
1 review
2 helpful votes
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August 31st, 2023

Zero out of zero stars these dudes suck I ordered some shirts they look nothing like the picture! Horrible!

Service
Value
Shipping
Returns
Quality
Thumbnail of user claras192
California
1 review
6 helpful votes
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April 7th, 2023
Verified purchase

The items I ordered were poor quality. Nothing looks like the photos. Never order from this side again.

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Value
Shipping
Returns
Quality
Thumbnail of user sergeg42
Canada
2 reviews
0 helpful votes
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January 2nd, 2024

Not the same as advertised cheap clothing from China i paid way to much.do not buy its not worth the price

Products used:
Clothing

Service
Value
Shipping
Quality
Thumbnail of user usab6
Minnesota
1 review
6 helpful votes
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August 5th, 2021

The clothes are NOT as advertised and NOT as described, lead times are NOT as advertised. The return policies of Ador are a JOKE and this company should be shut down!
After receiving all items 45 days after the date they quoted for delivery. I inspected all items and quickly identified they were not as described. The quality of everything was awful! Everything from incomplete stitching, threads hanging out everywhere, low quality fabrics, mismatched colors and stains. I tried to return everything and their customer service dept. required me to measure each piece of clothing, photograph it and explain their incompetence and incorrectness for each piece of clothing. I even had to show them how they incorrectly advertised each item.
Ador makes the buyer pay for shipping from USA to China prior to providing a refund! This is so they can avoid giving you a refund because shipping from USA to China takes like 2 months. On top of that they require you to photograph receipts of shipping and then FAILED to provide a refund. If I could give 0 rating, I would and I will post this review EVERYWHERE - because this company SUCKS!

Tip for consumers:
Avoid this company

Products used:
NONE - everything I received was JUNK

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamp2457
GB
1 review
6 helpful votes
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February 12th, 2022

Utter toilet. Chinese scammers. Sizing is all wrong, took 17 days to arrive, you try and return but they make you pay for postage to China.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexg936
Argentina
1 review
0 helpful votes
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August 1st, 2021

Very nice quality and material. Fast delivery. I will recommend this site to all my family and friends!

Thumbnail of user johnl6473
New York
1 review
0 helpful votes
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August 3rd, 2023

HAD AN ORDER AND TRACKING SAID SHIPPED ON 7/25/2023 NOW END OF DAY 8/03. STILL NO DELIVERY FOR ONE SHIRT. SENDING ME PLENTY OF EMAILS TO MAKE MORE PURCHASES. HOW ABOUT SENDING ME MY SHIRT?

Tip for consumers:
STICK TO YOUR DELIVERY TIME AND DON'T KEEP ADDING DAYS ON THE TRACKING BAR. I TOLD MANY PEOPLE ABOUT THIS SITE AND NOW I FEEL LIKE I LIED TO THEM

Products used:
SHIRT

Shipping
Thumbnail of user schonthalmiriam
Canada
1 review
0 helpful votes
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November 5th, 2023

I didnt receive what I ordered and they refuse to refund. I'm surprised the business is still around.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikolas25
MK
1 review
0 helpful votes
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August 1st, 2021

Excellent site to order from i get all my orders in the promised time they are all in perfect condition and the packaging is excellent as well

Thumbnail of user kaylaw550
Georgia
1 review
6 helpful votes
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May 5th, 2023

Seems to be a scam as all positive were reviews submitted on one day? Answers ador? Seems suspicious.

Thumbnail of user nikolaa5
Greece
1 review
0 helpful votes
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August 1st, 2021

The process was very intuitive and easy. I would recommend it to anyone. Quality products.
Good job!

Thumbnail of user nmtk21
New York
1 review
3 helpful votes
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April 10th, 2023

YOUR COMPANY IS AWFUL! THE QUALITY IS GARBAGE AND THE RETURN PROCESS RIDICULOUSLY LONG AND COMPLICATED! EXPECT HORRIBLE REVIEWS FROM ME ON EVERY SOCIAL MEDIA!

Thumbnail of user hanae12
Tunisia
1 review
0 helpful votes
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August 1st, 2021

I'm really satisfied, I bought of them multuple times and items are with excellent quality, I never been dissppointed

Thumbnail of user gretac32
Netherlands
1 review
8 helpful votes
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December 13th, 2021

I am asking myself why all positive reviews are from August 1st...

I realized that I can consider myself lucky if my package arrives.

Thumbnail of user lightintheboxf
LightInTheBox F. – ADOR Rep

Hi Greta,

Thank you for leaving a review on our page. I am very sorry that you haven't received your order and would like to check where the package currently is. Can you please tell me the order number, or tracking number of your package? You can also easily contact our customer service from your account.

We are looking forward helping you with this!
Ador Customer Service Team

Thumbnail of user junep205
New York
1 review
0 helpful votes
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October 31st, 2023

So disappointed.you guys have nice items, but won't deliver... waiting on 2 shirts.no update from you guys.SCAM

Service
Value
Shipping
Returns
Quality
Thumbnail of user alvarom53
Portugal
1 review
1 helpful vote
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August 1st, 2021

The products are great and the people answering my questions were clear in the answers.
The shipment was very fast too.

Thumbnail of user monas210
Canada
1 review
0 helpful votes
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August 14th, 2023

RUN AWAY BAD QUALITY.
YOU CAN'T RETURN, BECAUSE IT IS BAD QUALITY.YOU CAN RETURN, IF THE SIZE IS NOT CORRECT.
THE SIZES ARE NOT CORRECT ANY WAY, THEY LABEL IT HOW THEY LIKE

Thumbnail of user gilbertk29
Tunisia
1 review
0 helpful votes
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August 1st, 2021

I received my order quickly, very happy with quality of the products and highly recommend this shop!

Thumbnail of user nadian55
GB
2 reviews
10 helpful votes
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February 22nd, 2022

Simple stay away from ador, AliExpress is better at least, cheap quality, you will never receive a refund

Products used:
Coats

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindab6224
Italy
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Articoli come nelle immagini, spedizione nei tempi. Consigliato.

Thumbnail of user marouak
Tunisia
1 review
0 helpful votes
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August 1st, 2021

Shoes received in a few days. Great shopping experience and amazing customer service! I recommand it

Thumbnail of user yvesl53
Canada
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Bought pants and I AM VERY DISAPPOINTED

La taille est parfaite, mais la longueur des jambes est faite pour un éléphant, très loin de ressembler à la photo. Qualité de couture très pauvre

The size is perfect, but the length of the legs is made for an elephant, very far from resembling the photo. Very poor sewing quality

El tamaño es perfecto, pero el largo de las patas está hecho para un elefante, muy lejos de parecerse a la foto. Muy mala calidad de costura.

Tip for consumers:
Don't lose you money on that website

Products used:
pants

Value
Shipping
Returns
Quality
Thumbnail of user eugenias70
Portugal
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Tem sido optima, tudo é de acordo com o que está no site e de excelente qualidade

Thumbnail of user matteo.sinesi.artista
Italy
1 review
0 helpful votes
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December 30th, 2023

Sito truffa, quando fai il reso non ti rimborsano e devi pagare pure la spedizione, ordinato dei pantaloni, mi sono arrivati con un materiale sintetico e con il disegno sgranato, roba scadente
52 euro di spesa mi hanno detto che rimborsavano solo 45, ho apgato 17 di spedizione per il reso e non ho ricevuto un soldo e sono passati 6 mesi. Servizio di assistenza che ti blocca

Tip for consumers:
mi hanno rubato i soldi

Products used:
pantaloni

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user adorf
ADOR S.
Typically responds within 2 days

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