ADOR has a rating of 4.2 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ADOR most frequently mention customer service, good quality, and shopping experience. ADOR ranks 75th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!
I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.
I definitely love the shoes that I have received for my occasion, just looks like advertised, good quality and enjoyed wearing it.
Zero out of zero stars these dudes suck I ordered some shirts they look nothing like the picture! Horrible!
The items I ordered were poor quality. Nothing looks like the photos. Never order from this side again.
Not the same as advertised cheap clothing from China i paid way to much.do not buy its not worth the price
Products used:
Clothing
The clothes are NOT as advertised and NOT as described, lead times are NOT as advertised. The return policies of Ador are a JOKE and this company should be shut down!
After receiving all items 45 days after the date they quoted for delivery. I inspected all items and quickly identified they were not as described. The quality of everything was awful! Everything from incomplete stitching, threads hanging out everywhere, low quality fabrics, mismatched colors and stains. I tried to return everything and their customer service dept. required me to measure each piece of clothing, photograph it and explain their incompetence and incorrectness for each piece of clothing. I even had to show them how they incorrectly advertised each item.
Ador makes the buyer pay for shipping from USA to China prior to providing a refund! This is so they can avoid giving you a refund because shipping from USA to China takes like 2 months. On top of that they require you to photograph receipts of shipping and then FAILED to provide a refund. If I could give 0 rating, I would and I will post this review EVERYWHERE - because this company SUCKS!
Tip for consumers:
Avoid this company
Products used:
NONE - everything I received was JUNK
HAD AN ORDER AND TRACKING SAID SHIPPED ON 7/25/2023 NOW END OF DAY 8/03. STILL NO DELIVERY FOR ONE SHIRT. SENDING ME PLENTY OF EMAILS TO MAKE MORE PURCHASES. HOW ABOUT SENDING ME MY SHIRT?
Tip for consumers:
STICK TO YOUR DELIVERY TIME AND DON'T KEEP ADDING DAYS ON THE TRACKING BAR. I TOLD MANY PEOPLE ABOUT THIS SITE AND NOW I FEEL LIKE I LIED TO THEM
Products used:
SHIRT
Excellent site to order from i get all my orders in the promised time they are all in perfect condition and the packaging is excellent as well
Seems to be a scam as all positive were reviews submitted on one day? Answers ador? Seems suspicious.
The process was very intuitive and easy. I would recommend it to anyone. Quality products.
Good job!
YOUR COMPANY IS AWFUL! THE QUALITY IS GARBAGE AND THE RETURN PROCESS RIDICULOUSLY LONG AND COMPLICATED! EXPECT HORRIBLE REVIEWS FROM ME ON EVERY SOCIAL MEDIA!
I'm really satisfied, I bought of them multuple times and items are with excellent quality, I never been dissppointed
I am asking myself why all positive reviews are from August 1st...
I realized that I can consider myself lucky if my package arrives.
So disappointed.you guys have nice items, but won't deliver... waiting on 2 shirts.no update from you guys.SCAM
The products are great and the people answering my questions were clear in the answers.
The shipment was very fast too.
RUN AWAY BAD QUALITY.
YOU CAN'T RETURN, BECAUSE IT IS BAD QUALITY.YOU CAN RETURN, IF THE SIZE IS NOT CORRECT.
THE SIZES ARE NOT CORRECT ANY WAY, THEY LABEL IT HOW THEY LIKE
I received my order quickly, very happy with quality of the products and highly recommend this shop!
Shoes received in a few days. Great shopping experience and amazing customer service! I recommand it
Bought pants and I AM VERY DISAPPOINTED
La taille est parfaite, mais la longueur des jambes est faite pour un éléphant, très loin de ressembler à la photo. Qualité de couture très pauvre
The size is perfect, but the length of the legs is made for an elephant, very far from resembling the photo. Very poor sewing quality
El tamaño es perfecto, pero el largo de las patas está hecho para un elefante, muy lejos de parecerse a la foto. Muy mala calidad de costura.
Tip for consumers:
Don't lose you money on that website
Products used:
pants
Tem sido optima, tudo é de acordo com o que está no site e de excelente qualidade
Sito truffa, quando fai il reso non ti rimborsano e devi pagare pure la spedizione, ordinato dei pantaloni, mi sono arrivati con un materiale sintetico e con il disegno sgranato, roba scadente
52 euro di spesa mi hanno detto che rimborsavano solo 45, ho apgato 17 di spedizione per il reso e non ho ricevuto un soldo e sono passati 6 mesi. Servizio di assistenza che ti blocca
Tip for consumers:
mi hanno rubato i soldi
Products used:
pantaloni
Hi Greta,
Thank you for leaving a review on our page. I am very sorry that you haven't received your order and would like to check where the package currently is. Can you please tell me the order number, or tracking number of your package? You can also easily contact our customer service from your account.
We are looking forward helping you with this!
Ador Customer Service Team