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It took two months to receive my items. The fabric in the description was linen, the tags on the clothing indicated cotton/polyester. The sizing was way off, all were ordered in a size small but they appeared to be large of extra large. All of the clothing that I received I didn't even recognize, they did not look anything like the picture. They have a ridiculous return policy. You can return items but they have to be received back to the seller within two weeks. There is NO WAY you can return the clothing within this time period. They offer a 15% refund which is better then nothing.
Date of experience: June 23, 2019
I ordered 6 items online using PayPal. When the first two tops arrived - as with the other reviewer - my "linen" shirts were clearly labeled "cotton polyester". The colors were way off. They were shiny and nasty. They were like super cheap scrubs for which I paid more than $40. I gave them away without wearing them, since I wasn't about to ship them back to China and get a partial refund. I contacted AdoreNana via PayPal to cancel the rest of my order. They said no problem. I never got my refund, and PayPal can't process a partial refund, which is ridiculous, but it's what these rip-off sites rely on. I finally got my $80 back from my credit card company but it took three months and they took me for $40, which is what they want. DON'T BUY FROM THEM!
Date of experience: July 17, 2019
I just read other reviews about this clothing company and I couldn't agree more with the 1 star ratings. The clothing I received was NOTHING like the pictures I saw and the material was totally different. I order 6-7 different tops and ALL of them were horrible. So of course I returned them all. I had to pay $35 to ship it back to CHINA! Another rip off. I returned the tops on 9/5/19 and yesterday I received the exact package I returned sent back to me - over a month later! WTF? There was a sticker on the package saying "return to sender". UGH! Only good news is that they did refund me for my original purchase price. But now I have these ugly clothes that I don't want. I'm not going to pay another $35 to return them again. I guess I'll donate them. Lesson learned - you get what you pay for.
Date of experience: October 8, 2019
I purchased items nothing was as it was advertised, nothing was linen, revolting polyester materials, weird sizing. Contacted PayPal, returned products as instructed with tracking and it arrived in China 28th June it's now the 19th August and it's still sitting in a International Clearance Depot of some sort in GUANGZHOU (CN), there was one item that they didn't have in stock but I've received no refund. I sent the international tracking numbers to PayPal but there must have been a typo and when they requested additional info their program wouldn't allow me to submit information, I tried sending emails using their other contact methods but no-one replied and they closed it out! I've sent multiple emails to both PayPal and Adorenana, but to no avail. DO NOT SHOP HERE!
Photo's show what was advertised and what was sent.
Tip for consumers:
They don't have a Instagram account but advertise through this social media, they have facebook but delete any negative comments. Their return policy is not achievable, once they've got your money you'll not see it again.
Date of experience: August 19, 2019
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