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Adorlla

Overview

Adorlla has a rating of 2.6 stars from 277 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Adorlla most frequently mention customer service, day gift and tracking number. Adorlla ranks 8th among Personalized Jewelry sites.

service
171
value
84
shipping
94
returns
71
quality
169
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1,743 reviews
How would you rate Adorlla?
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Colorado
1 review
0 helpful votes
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Terrible Experience!
December 14, 2024

This item that I purchased mid November as a Christmas present for my in-laws still hasn't arrived and I paid for expedited shipping! I believe this has been the worst experience I've experienced with purchasing from an online retailer. I would not recommend purchasing from them!

Date of experience: January 12, 2025
Texas
1 review
0 helpful votes
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Item never received
January 17, 2025
Updated review

I ordered an item on December 4 and am still yet to receive it. The tracking number provides no information. After countless emails back and forth with Mia, nothing has been resolved.
I've reported the charge to my credit card company. This company is terrible and I will encourage anyone from doing business with you.

Date of experience: January 6, 2025

Ordering was very easy
December 13, 2024
Previous review

Ordering was very easy.

Date of experience: December 3, 2024
Illinois
1 review
0 helpful votes
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Ok as long as it arrives. Also the price seemed ok till the end then it went up I didn't even get the item yet it's Jan 6! Would like a refund please and thanks it arrived today the 7 th it's the smallest thing for $45. I've ever seen in my life. I did not know it was for a succulent. It's miniature. Please have them reach out to me for a refund. Thanks

Date of experience: January 7, 2025

Ok as long as it arrives. Also the price seemed ok till the end then it went up I didn't even get the item yet it's Jan 6! Would like a refund please and thanks

Date of experience: January 6, 2025
Pennsylvania
1 review
0 helpful votes
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Unsatisfied
January 17, 2025
Updated review

Very disappointed with Adorlla company. My ordered was not the right one. I paid for a premium box, that never received. I have left many messages about it. No response that they will fix the problem. Ignoring my frustration. Would not order from Adorlla again and would not recommend.

Date of experience: January 6, 2025

Like the diversity of gifts ideas
December 16, 2024
Previous review

Like the diversity of gifts ideas. Ordering process was easy.

Date of experience: December 6, 2024
Florida
1 review
1 helpful vote
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I bought a product online for Valentine's Day (and that's what they were advertising) on ​​January 23rd. The expected delivery was 8 days later, according to the website and the email I received confirming the purchase.

I never received the product or any update. After sending many emails, finally on February 7th someone replied to me, saying that there was a slight delay in the orders. And asked me to be patient.

But again I haven't received any more information since then. I've been sending emails and I'm not getting a reply.

Valentine's Day is coming and it's obvious that I won't get the product. I'll just have to be frustrated with the surprise I was going to give my wife and won't be able to deliver.

I don't recommend anyone to buy from this company. It's a disgrace, a lack of respect for its customers and a total lack of professionalism.

Date of experience: February 12, 2025
Mexico
1 review
0 helpful votes
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Grandma Garden- names and plants
December 19, 2024

Would like to see " finished " product before paying. Thanks Clayton
Did not see before paying.
Received credit card bill and $80+ Can. Dollars
Wow, that doesn't seem very reasonable at all.

Date of experience: January 9, 2025
Ohio
1 review
0 helpful votes
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Slow service and response
December 16, 2024

Though the product is good the delay on receipt of the product I ordered was received 29 days after ordered which was 3 weeks after the promised date.

Date of experience: January 10, 2025
Washington
1 review
0 helpful votes
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Overall a Good experience
December 10, 2024

Process very simple product came as advertised. I am pleased with product for the most part and would order from company again, but would do so way in advance of occasion in which I was ordering for.

Date of experience: December 28, 2024
Texas
1 review
0 helpful votes
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So cute! Love it!
January 7, 2025

Quick and easy! Easy process and the product turned out perfectly! Will definitely recommend to others! Very satisfied customer! :)

Date of experience: January 28, 2025
Minnesota
1 review
0 helpful votes
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Not what I expected
December 18, 2024

The bracelet was a disappointment, the picture was really too small to see and it took longer to deliver than advertised.

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Sent the wrong item and it was damaged then refused to fully refund and had the audacity to ask me to pay return shipping. The item advertised was a beautiful godzilla custom multi color lamp and what they sent was total garbage with a chip in the art work it was not multi color and the art work was mismatched and incomplete.

Date of experience: November 14, 2024
Idaho
1 review
0 helpful votes
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I ordered a Halloween costume and paid extra for quick delivery. Not only did it not come quickly- it never came! I asked the company for a full refund As I no longer needed it and they would not allow it. It is 11/12/24 and I still don't have it! They should be out of business and I am reporting them.

Date of experience: November 11, 2024
New York
3 reviews
0 helpful votes
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What a Beautiful Bracelet for my husband with our grandchildren names on it!
Absolutely Extremely Well Made, Great Price, Packaged Beautifully!
Will definitely order from this company again!

Date of experience: December 5, 2024
Alabama
1 review
0 helpful votes
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It's perfect!
December 3, 2024

These garden pots will make great Christmas gifts. Thank you!

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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Great!
October 28, 2024

Easy to order and came on time. The quality was great. I was really happy with it.

Date of experience: October 18, 2024
Georgia
1 review
0 helpful votes
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My nephew LOVED the gift!
August 9, 2024

Very easy to order and product exceeded expectations when it arrived. Top quality and well made. Packaging was very classy and had a polished presentation. It was a graduation gift for my nephew and we wanted him to know how much we cared. We needed the bracelet and the gift box to look like we gave him something that was exquisite and not cheap. That's exactly what we got and he absolutely LOVED it.

Date of experience: July 30, 2024
Rhode Island
1 review
0 helpful votes
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Beautiful jewelry
August 16, 2024

Quick and easy to choose stones and order Unfortunately, I made a mistake and chose the wrong stone with one of my choices () I will, however, re-order

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Subpar service, No preview of actual product
July 7, 2024
Updated review

Customer service has very slow communication. I paid for expedited shipping, the website said 4 to 5 days and it took 12 days. When my item arrived it was supposed to have crystals, the website shows them installed, however mine came in a bag for me to install with no instruction. I'm no artist and have no clue how to put them in place, another thing I was charged extra for and did not receive. Overall product is cute reason for 2 stars.

Date of experience: June 27, 2024

Website does not give a preview of your order to verify...
June 6, 2024
Previous review

Website does not give a preview of your order to verify its what you want. I ordered anyway with hopes that it looks as good as the generic version shown in the catalog. Easy to fill out order and pay.

Date of experience: May 27, 2024
Florida
1 review
0 helpful votes
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This site said it could deliver before Mothers Day and we still have not received our items.
We purchased 7 days before Mother day and paid for expedited shipping to find out that manufacturing took a month.
I do not recommend this site for any type of gifts as they falsely advertise.

Date of experience: May 14, 2024
Oklahoma
1 review
0 helpful votes
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Cheap, long shipping, damaged items
March 25, 2023

Just as the title says. Steer clear of this company with bad business practices, I should've known better honestly. Shipping was a laughing stock to the point my bank voided the transaction. Product came 1 1/2 months late, not to mention damaged. Cheap, flimsy, poor quality, hoping it will survive. The only good thing they did is ship out some glass to replace the broken one. Seriously, keep it moving- don't waste your money or time.

Date of experience: February 23, 2023