Where do i begin! Company quotes " excellent service and super fast delivery".
Attempted to purchase some heartbeat earphones via advanced. Payment was made, never had no email confirming item had been dispatched.
Spent the last few days stressing out trying to contact advanced who never seem to have answer their phone.
In my expierence i would advise people to stay well away from this site as you get no feedback or items you wished to purchase.
Date of experience: July 27, 2011
Just wanted to thank you for your extreemly good service. I recently purchased a dishwasher from Advanced AV.My order was completed so very quickly and the delivery of the article was made within two days of my order. The gentlemen that delivered my Dishwasher were so very polite and helpful and it has been a pleasure doing business with you and i will most certainly do business with you in the future. Once again Many Thanks to All.
Date of experience: August 18, 2011
BEWARE - YOU WILL LIKELY LOSE YOUR MONEY
I nearly bought something then spotted it was ex-display. Many of the units are ex-display units - but they tuck the info away at the bottom of the "technical specification"?- its completely deceitful.
Worse still - this company are at risk of liquidation. Just Electricals is a trading name of 3 Pins direct - owned by one guy - Nazim Hussain. 3 Pins direct also trade as http://www.advanced-av.co.uk/ - check out their reviews on review centre and sitejabber - they take peoples money and dont send them the goods. Stay well clear or your likely lose your money.
3 Pins direct have been close to being struck from the register twice;-
https://www.duedil.com/company/*******/three-pins-direct-limited
If you lose your money sue them in the small claims court as quickly as possible while they are still in business. Also claim back from your credit card provider from section 75 of the Consumer Credit Act 1974.
Date of experience: December 6, 2012
I don't normally fill in these reviews, but felt compelled to ensure that other innocent purchasers were aware of the appauling practices of this company. AVOID LIKE THE PLAGUE!
I recently completed an on-line purchase for a Panasonic Blu-Ray recorder which showed 'delivery within 48hrs' on their website terms, and they happily took the money from my credit card. One week later I called them to ask where the item was, and they tell me they are 'awaiting stock from Panasonic'. After further probing, they tell me they should know if it is available in another few days, so I call them 2 days later and they tell me 'The item hasn't arrived from Panasonic', and that I can have an immediate refund.
However, 2 weeks on from this, and the refund isn't showing, there is no correspondence from them to confirm anything has been actioned, and when I try and get more information from them on the phone, I get excuses like 'the computer is down at the moment', or 'I'll have to speak to the manager to see what can be done' or a similar excuse. On further investigation, it appears this company formerly traded as 'av-addicts.co.uk' and if you Google them, there are many similar instances of customers not receiving goods even though their accounts have been debited.
I sent frequent emails to them to chase the refund, none of which were ever responded to, and no calls were ever returned with any updates. I suspect from this that they are quite professional at taking customers money for as long as possible without delivering any goods.
Since I bought the item on a credit card, the card company has been able to reimburse me, and they are now seeking the repayment from advanced-av.co.uk. Either way, it's hassle we could all do without and on-line companies should not be allowed to do business like this.
I also suspect that any of the positive reviews posted on these sites are bogus and most likely put there by advanced-av.co.uk themselves!
AVOID! AVOID! AVOID!
Date of experience: October 27, 2011
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