Affordable Seating

I placed an order for a chair. It came with the legs attached extremely unevenly, leaving them wide open to fill with debris. I contacted Affordable Seating and they were apologetic for the manufacturer defect and said I would be refunded and returning the chair was not necessary. I waited, no refund. I reached out and began corresponding with Eric, he says they offer no refunds because I bought a single chair and it is typical for single items to be damaged in shipping… what does that even mean?
These folks do not stick to their policies or their word.
I do mot recommend doing business with them.

These tables began falling apart after 30 days. Extremely disappointed in the poor quality of the table and chairs. I DO NOT recommend ever buying from Affordable Seating unless you seek inferior products.

As the owner of a small cafe I am overjoyed with my decision to purchase furniture from them.Their range of sleek, trendy, and functional furniture was exactly what I was searching for to add a new vibe to my cafe, which had been lacking for some time. I purchased walnut-finished wood grain metal chairs with black vinyl seats. They are not only fashionable and comfy but also long-lasting and simple to clean. The only downside is that the delivery was delayed by two weeks.

More than a thousand dollars worth of order delivered in a winter holiday which was damaged. Their response "it's not our responsibility". They wan us to pursue the shipping company. Total dissatisfaction. We are stuck with unusable benches we ordered. Do yourself a favor and buy from somewhere else.

I would highly recommend anyone looking to buy restaurant furniture to continue looking outside of this company. My experience has been a disaster so far. I placed an order on February 28th for new table tops for a restaurant I am opening- the website guaranteed delivery in 3-4 weeks and items were all listed "in stock". I never received anything indicating my order was delayed and every time I call the customer service line the agent just tells me that they are unable to confirm my order status or when it will be shipped. There was no delay in taking my money for the items I have not received. My restaurant is ready to open... just one problem I have NO TABLES!

After my experience with this place I will only buy now from Amazon, Walmart or Wayfair. I don't consider any other on line seller. I got my item but it was pins and needles all the way. I ended up chasing the delivery van down the road after they left my road because they had no lift to deliver it with. My husband and son lifted it off the truck. Delivery company with whom affordable seating probably owns, then took advantage of my credit card to help themselves to white glove extra service that never took place. Sad but they ruin it for legit companies. I lost dispute with my bank. They really are very dishonest and if you read the good reviews you can tell they are staged. Also the booth I got the wood where you legs touch when you stand up we're not sanded or smooth. Got some really nasty cuts. If I were a retailer I would get sued.

This company is nothing short of exceptional. The sales agents provided excellent customer service guiding us through the entire ordering process and making sure bought what need. The chairs are sturdy, the tables are solid and the overall design is both contemporary and functional. The remarkable quality of the furniture exceeded our expectations and we can confidently say that we made a wise investment. We look forward to returning for our future furniture needs. Delivery was 2 late but we hope that will improve the next time we order and there won't be delays.

I paid over $23,000 for chairs from this company. Where to start, chairs took over 3 months to arrive, they never had the fabric that is shown on the website, so we had to buy elsewhere and have it shipped. An additional cost... Finally the chairs come...wrong size 17" wide not 22"inches wide, vinyl was completely different than what was on the site. Email, call, email, call...got me nowhere. We had waited to unpack the chairs because they were NOT what we ordered. After getting several emails from Eric, we are basically scr...ed. So we start to unpack, dents, scratches, terrible pack job... The only saving grace is the rest of our properties will not be ordering from Affordable Seating, you shouldn't either!

One of the best and easiest online purchases I have ever made! I like how mixed the furniture on their website is. Found what we needed for our patio easily... The simple ordering process on their website is a big plus. I received an email confirming my order and another notifying me that it had been shipped. When the patio chairs and table arrived, I was blown away by their quality. I expected the furniture to be satisfactory given their low price, but they exceeded my expectations. They are sturdy and beautiful!

If you are in the market to spruce up your restaurant this company has fantastic furniture. Though there was a small problem with the delivery timeline, the chairs, tables, umbrellas, and partitions I got are top-notch. The craftsmanship and quality is evident. If you're seeking durability and style with your furniture then this is the place to shop

I am also in the group of "wish to hell I'd seen these reviews prior to ordering". Wrong table tops, missing pieces, cluster f**k of a delivery. Customer service is an absolute joke! You'd have better luck and more fun with an IRS audit. $24,000 spent and all I get for assistance with the mistakes and missing parts is pound sand. This is not a company, it's a mafia racket posing as a manufacturer. Avoid, avoid, avoid at all possible cost!

I ordered a custom booth in mid May 21. No word from them. In mid June I reached out and it was clear something was wrong. They followed up with an email. It said it was supposed to ship by June 10. This date had already passed. So I asked again for an update. I received nothing in response. My order arrived in August. But only one piece of 2 arrived and it was damaged. It took two weeks for them to find the other piece. Someone decided that when they found it 75 miles from us, they needed to ship it 500 miles north. Then back to 75 miles away. It then took over a week for it to be shipped to me. So our booth was finally complete mid August. Fortunately the damage is not visible. This company absolutely sucks. I even reached out to the CEO and received no response. Crappy companies are often that way from the top down. This is definitely one.

I recently ordered 40 chairs, 10 tables, and a lot of bar furniture and was impressed with their quality. The chairs and tables have a nice look that fits in perfectly with my restaurant's style. The bar furniture is also great, with a modern design that adds a really nice touch to the space. But what really stood out to me was the exceptional customer service I received. The team at the Affordable Seating was very helpful and responsive throughout the entire process, answering all my questions and offering guidance. I highly recommend this restaurant furniture company to anyone in need of top-notch furniture for their business. They have a wide range of options to choose from and their prices are competitive. I'm confident I'll be a repeat customer in the future.

The personalized guidance and dedication from Eric at this company was invaluable in turning our restaurant into a cozy haven. His furniture suggestions to match our interior were spot on and we are thrilled with the outcome. But we had a delay with the courier service. Hope the next time we order it will be on time. Thanks again Eric!

I am pleased with the furniture I bought from Affordable Seating. Ordered some industrial-style metal bar stools for my bar area and they are excellent! The black frame finish and wood back look amazing, just as the sales agent advised me over the phone. I am excited to order matching tables from them soon and I have no doubt that they will be just as great as my previous purchase.

I renovated my bar in Welland, Ontario. I purchased booths and they were custom made to my exact size requirement. The booth backs were made higher for more privacy. They were custom made, and shipped to my door for a lot less money than I could find in
Canada. The quality and workmanship was excellent! As well, I purchase bar stools at a far better price than anywhere else. It has been one year now since and everything has held up perfectly. I am expanding my bar and I am not even shopping around, I am simply placing my order. And I almost forgot to mention, the service is outstanding! My service reps name was David. I hope he is still their.

I was lured into using this site by great prices and good customer service on the front end. After two months of waiting I still do not have the products I ordered and no one can tell me when I can expect them. Erick the customer service manager is the most ineffective person I have ever spoken to. All he could tell me was to send an email because he can not provide information over the phone. He is not pleasant and not helpful. No one there is and every time you ask a question the answer is you will have to wait at least 2 days for a response. I will never make this mistake again.

Our recent order from Affordable Seating turned out to be a real gem! The booths were exactly as described, and the craftsmanship was impressive, especially with the plush cushions and button tufting. The wood stools and chairs were equally fantastic. We couldn't be happier with the quality of our new furniture!

However the customer service during the delivery tracking process left us a little frustrated. Thankfully, the furniture arrived in excellent condition, but the communication could use some improvement. Overall, we had a positive experience.

This company has excellent customer service! We value Eric's assistance over the phone in selecting colors and materials for the chairs we purchased (to complement the style of our current tables). Overall, a fantastic furniture company to work with, and we will be back.

Very happy with the assistance from Juliana! She helped us with deciding the right colors and fabrics for our restaurant! The delivery took a bit longer but overall we are extremely happy with our order. The design is also very appealing. Chairs were well packaged to prevent scratches and damage. Thanks for the great service!

I bought outdoor furniture from them and I couldn't be happier with my purchase. The furniture is top quality and it looks great on my patio area. The ordering process was really easy on their website and the delivery was reasonably fast. The customer service agent was also helpful in answering my questions before I placed my order. Wanted to make sure the colors of the chairs match the tables and they also helped me find the best umbrellas to match everything even better. I would definitely recommend this company for all your outdoor furniture needs!

I bought 4 wooden chairs and a very nice designer wooden table. Delivery was late 10+ days. The furniture arrived well packaged and assembly was easy. The quality is excellent and I hope the delivery time will be faster for our patio furniture order soon.

We are happy with our order from Affordable Seating. The quality exceeds our expectations, and the design is very nice. The chairs and tables were really well wrapped when they were delivered but the delivery was ten days late. Customer service helped us track our order...