• AGA Parts

AGA Parts

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Overview

AGA Parts has a rating of 4.3 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. AGA Parts ranks 11th among Industrial Equipment sites.

  • Service
    9
  • Value
    3
  • Shipping
    10
  • Returns
    3
  • Quality
    11
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
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How would you rate AGA Parts?
Top Positive Review

“I won twice”

Kevin D.
4/11/24

I'm glad to receive quality OEM parts. The difference between your price and the offers from other suppliers was significant: this amount covered the shipping costs. So, I guess you could say I won twice by placing an order with you

Top Critical Review

“Bait & Switch a scam”

Tom K.
5/13/21

I put in a request for parts and AGA can't in with the let bid at $128. Shopping was listed as $0. Two days later when the actual invoice showed up the total was $222! They nearly DOUBLED the price sheet I accepted their bid! AVOID AGA! They are a scam! They use the Bait & Switch to try and get business. Don't fall for their "shady" business practices. These kind of companies need to be exposed.

Reviews (21)

Rating

Timeframe

Other

Thumbnail of user douglas.dager.ddparts
California
1 review
1 helpful vote
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April 11th, 2024

I'm glad to receive quality OEM parts. The difference between your price and the offers from other suppliers was significant: this amount covered the shipping costs. So, I guess you could say I won twice by placing an order with you

Service
Shipping
Quality
Thumbnail of user maxryerso.m
New York
1 review
3 helpful votes
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February 19th, 2022

From my initial phone inquiry to the delivery of the vehicle, each interaction with AGA has been direct, open, honest, and professional. They made every aspect of purchasing as easy as it could have been. I would have no hesitation in buying from them again and would turn to them when the time comes to quotes

Service
Shipping
Quality
Thumbnail of user graysont20
California
1 review
3 helpful votes
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November 10th, 2023

I've discovered this spot is awesome for ordering parts for Bobcat compact machinery. I'm now a loyal customer and really appreciate their quick responses and swift issue resolution. We've had a successful partnership!

Service
Shipping
Quality
Thumbnail of user tomk838
Nebraska
1 review
1 helpful vote
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May 13th, 2021

I put in a request for parts and AGA can't in with the let bid at $128. Shopping was listed as $0.
Two days later when the actual invoice showed up the total was $222!
They nearly DOUBLED the price sheet I accepted their bid! AVOID AGA! They are a scam! They use the Bait & Switch to try and get business.

Don't fall for their "shady" business practices. These kind of companies need to be exposed.

Thumbnail of user saml314
District of Columbia
1 review
2 helpful votes
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April 23rd, 2020

Purchased genuine axle parts for CASE. Large order, all the parts were received in time and in full. They did a great job with packaging. There was no damage to it at all. All in all, AGA offers high-level customer service.

Thumbnail of user luckyf10
New York
1 review
5 helpful votes
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January 6th, 2022

I requested some parts for a Grove GMK 3050-1 crane for my service shop. It was a small order, but AGA treated it with the same attention and professionalism as any other order. I was quoted within 5 hours. The manager also called me and we discussed the methods of delivery.

Service
Quality
Thumbnail of user nathanl152
Denmark
1 review
6 helpful votes
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June 24th, 2020

AGA was one of the few companies that remained fully operational despite the COVID-19 pandemic. I was greatly surprised when Max, the sales manager, called me to let me know that my shipment were ready to be dispatched. Recently I've received a message that the parts were shipped. I am looking forward to receiving my parts.

Thumbnail of user angelm843
Argentina
1 review
3 helpful votes
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February 8th, 2023

They indicated they only accept applications through postal mail. I've been awaiting a reply for 2 day and it appears to be slow, despite being assured of prompt service by your manager

Thumbnail of user danias16
New York
1 review
4 helpful votes
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October 5th, 2021

AGA Parts has very competitive prices for many Original Brands. We have been doing business with them for the last 3 years. Other than occasional long lead times we have no complaints.

Tip for consumers:
Always confirm availability

Products used:
Cat, Komatsu, Hitachi, Atlas Copco, Cummins

Service
Value
Shipping
Returns
Quality
Thumbnail of user hasana101
New York
1 review
4 helpful votes
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March 28th, 2022

I am glad you managed to supply the goods on time, though you were short of time. And I dont have received any defective or low quality parts from AGA

Shipping
Quality
Thumbnail of user mikek1507
New York
1 review
4 helpful votes
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July 27th, 2022

It was really discouraging seeing a $50 fee added to my order just because it was less than $500 in total and you call this a democratic pricing policy?

Thumbnail of user fredr281
New York
1 review
4 helpful votes
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November 30th, 2021

I've been buying Hitachi mining parts from AGA Parts for years. They are cheaper than both of my local dealers. Best part is that they have high quality aftermarkets to chose from.

Tip for consumers:
Many languages

Products used:
Original Hitachi Mining parts as well as aftermarket parts.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dariushc
Germany
1 review
4 helpful votes
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August 13th, 2020

Many U.S. based parts suppliers were closed because of the pandemic. For a long time, I was searching where to order Cummins parts. I am grateful to AGA for their help

Thumbnail of user aruns84
Illinois
1 review
1 helpful vote
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March 23rd, 2021

Due to the time difference communication is difficult. Sometimes I have to wait for a few hours to get the answer. Overall the service is very good compare to other companies in the industry

Thumbnail of user michaelz1098
Poland
1 review
2 helpful votes
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September 24th, 2022

I have been using the company's services for over three years. Guys with experience and passion for large construction equipment. Keep it up.

Service
Shipping
Quality
Thumbnail of user rolandoo16
Mexico
1 review
3 helpful votes
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August 20th, 2021

I paid for an order to Peru by sea. Due to your competitive prices I managed to pay for faster and more convenient delivery.

Shipping
Quality
Thumbnail of user samg621
Canada
1 review
3 helpful votes
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November 19th, 2021

Great staff. Genuine Caterpillar parts
I was actually impressed to see that I was treated as a big client which I am not. Thank you guys

Service
Shipping
Quality
Thumbnail of user angelm733
New York
1 review
4 helpful votes
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May 25th, 2022

Fast service and shipping. Good selection of quality parts at great prices. Good to deal with awesome service and great managers

Thumbnail of user jakel176
Florida
1 review
2 helpful votes
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September 27th, 2021

This company handles all documentation pertaining to customs. Doing business with them is very easy.

Products used:
Caterpillar Parts, Sandvik Parts, Hitachi Parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielg931
Germany
1 review
1 helpful vote
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September 30th, 2020

Antworten sie schnell auf anfragen. Ich suchte eine kolbengruppe für normales geld. Gefundene agapare auf der website, wurde der preis am selben tag gesendet. Der preis ist niedriger als das, was mir in meiner heimat das dorf angeboten wurde, fast die hälfte. Der hersteller ist der gleiche. Ich habe es bestellt, ich warte. Sie sagten, sie sollten mehr als einen monat warten. Bisher 4. Ich werde die bestellung annehmen, ich werde mehr schreiben

Thumbnail of user carlosd226
Russian Federation
1 review
1 helpful vote
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December 9th, 2020

Solicité repuestos para grua GROVE GHC30, pero me respondieron que esta marca no es la más fuerte de AGA y que no me pueden ayudar. Me incomodó ya que encontré las piezas en su página web. ¿Cómo es posible?

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Gennadiy S.
President

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