A'GACI

For starters you can no longet reach them by phone you must email. Once email them they say they've received your request and immediately close your ticket with no resolution or response. Lets talk their reward system... they say that your rewards immediately post after shipping... another joke. At one point I was placing orders every other week and you'd think they'd want to keep me as a loyal Customer... nope I'd spend months stalking them with no response just to get the rewards I earned... needless to say I will not be doing any business anymore... I don't even care how much it costs at this point... I will gladly buy it elsewhere.

If i could give this place 0 stars i would! Steer far away from this company. I ordered something quick and cheap online to wear to a last minute function and paid for priority shipping. They do not honor priority shipping so do not waste your money. My order was "processing" for days. Customer service is extremely rude. I spoke to 3 different representatives and each time i called back the service got worse. The reps kept talking over me, Repeating the same scripted notes in a condescending tone. "Ma'am like i already told you" while chomping on gum. Ghetto is an understatement and believe me I'm no prude. Im completely disgusted. I am currently disputing the charges with my bank since the company was no help. Seriously, do not shop here not here! For someone to take the time out of their day to write a negative review you have to be treated pretty badly. Save your money and energy and find that item on a different site!

These are some terrible reviews if I haven't bought from them before I'd never think to try. Like someone said people rarely write good reviews so let me add my good experience. I've been shopping online and always get my order to time. For the price the quality is good they fit nicely. I prefer shopping here than other stores.

My daughter purchased a backpack last week on 10/10/15. The first day she wore it, the straps had already started detaching and fraying. She thought it wasn't that terrible, but it's gotten so bad up to the point that one strap has almost completely come off. We arrived at the store to request a return or exchange, but they simply said since it wasn't damaged when they sold it. We are extremely appalled at the quality and customer service.

I ordered online and almost a month later still haven't received my package. I called to see what can be done rep said he'd put a request to find the package and give me 10% off my next purchase and to look out in my email for an update within 24 hours. 10 days later still nothing! I called again the rep offers to do a reship then says they're not available anymore and a refund will take 3 business days on their end. I don't trust this company. They don't care and don't follow through. Opt out for a better clothing company.

Looking at the awful reviews I was weary to shop here but I had to get something since they were having a 40% sale for Memorial Day. I ended up buying 2 pairs of shoes and it took a week to deliver. I was extremely happy about the shoes and Ive ordered since then with no issues so far.

Okay, so my mom tried ordering off line and they charged her 23 times, yes seriously that many times. She had to call and call to get this fixed. My mom cancelled my order and right now my fiance is trying to order for me. This time he was charged twice. And not only that but my order is on hold because the addresses dont match. This store has made up multiple excuses as to why my order hasn't been shipped. My fiance and I have emailed and called them multiple times leaving messages. Out of the five times that I have called today while they are open, they have answered the phone once. I was told to call after lunch today, we'll see what happens I'd hate to cancel my order on these cute clothes but this is ridiculous. I'm very upset and displeased with this business. Never again. I recommend "Love Culture" I got some cute close from there at decent prices, although I am a medium for shirts I had to order for Large.

I bought my daughter a pair of Mandalay Soft Shorts. I washed them on the delicate cycle & the stitching came undone. They have a hole in them now. I called the store & asked for an exchange. I was told no. She only wore them once. We will not be shopping at this store again. The quality is not good.

I ordered the clothing online and even went through a third party shipping service but everything went by smoothly! I love the clothes, the material is not bad, everything fit very well and I think it was quite worth the money I spent (which was more than usual with international shipping) Took a gamble and I was pleasantly surprised! I'm not sure if I'm just lucky but I am extremely tempted to order again! :)

I am very picky with clothes and I don't just choose anything for the price. Everytime I have ordered something offline I got it in a timely manner and it was good quality. The only time I got an order cancelled was when I ordered some high heel knee high gladiator sandals and they were on sale for $5.99. I figured I would take a chance and order it anyways, but it got cancelled. No big deal still love this store and they have some really unique original designs for their clothing.

I live in midland Texas. Went to go return nude heels that looked worn when I bought them. Manager was an $#*! and wouldn't take them. Blaming the entire situation on me and being very sassy. I will not be shopping here anymore.

I shop online more than thousands of dollars just this store alone, just bc I need 3 outfits every week no repeat, I have no problem with my order at all, price are good, shipping is free and fast thou sometime size small a bit tight and I returned with no problem. Too bad they are going out business filed bankruptcy closed many stores. I hope online store remain open. Thanks agaci!

Wow reading the other reviews I'm shocked I've been ordering and shopping at Agaci for almost four years. It's one of my favorite stores. They always have amazing deals and they ship fast to my house. I have never had a problem with there staff near me but then again I'm located in Chicago so I guess it depend on the location/state. As far as ordering there always on point for me! 5 stars!

Just wanted to send a review of the Agaci store at Ingram Mall in San Antonio, Texas. I was shopping in there and while in the dressing room, I over heard the girl working the fitting speaking to two other coworkers. They were bad mouth and bullying an female customer right in front of the girl. It made me mad just listening to it. Employees should not be doing that and especially when customers are around. That shows poor management. Those employees should be fired.

I've only ever shopped in a store in the Mall of America. I thought the workers were very nice to me at least. I was searching for rompers and they pointed me in the right direction. I ended up buying two shirts, a romper, and a pair heels for under $100. Everything fit amazingly! But I need to find a dress for a dinner cruise coming up in May and I'm interested in ordering online. After reading mixed reviews I don't know for sure what I'm going to do yet. I guess I'll just have to see

I absolutely love the styles and looks of clothing and shoes at Agaci but they are cheaply made and get strings hanging off easily and shoe soles seem to peel off after some use. All dresses are spot clean or dry clean only and the workers do not tell you at all (like Victoria's secret will with purchase). Overall the quality of products here is poor and cost is a little high for cheaply made items.

I ordered online, which judging by the reviews seems to be the best way to get satisfactory results (probably because of the customer service online absence). I got everything within 5 business days of ordering. The shoes I got were not top-quality, but I wouldn't expect expensive material out of shoes that were >$20. Clothing wise, everything fit perfectly and the material seems like good quality. And the prices are awesome! I also love that A'Gaci gives student discounts. As a college student, I need to save as much as possible :) I will 100% be shopping at A'Gaci again!

I've been ordering from Agaci online for years now and never had any issues. Shipping is prompt and they have a great return policy - just use the pre-printed sticker and drop your bag in the mail for a full refund! In my opinion, the quality of the clothing is equal or better than Forever21 and Charlotte Russe.

I've read several bad reviews on it. Working in it they are for me a new company taking a lot of risk with their own money due to they motivate their store giving them free gift cards for many reasons which is good. This company like GUEES also focuses a lot on customer service 100%. They should be complete with any task by opening or within the first hour. Where I believe for me they are still new is the try so many new things every week on how to run a business. For me where I've work at many different store's and seen those ideas already implemented and working is much easier but for other team member's who don't have the experience it's hard to get that habit.

Overall the company is great, still need's a few more tweeks to work on. They are super flexible on returns and exchanges. Their goal plans are exaggerated the first year. Employee discounts are awesome 41%. Close family is 31%. 11%for clearance. Seasonal are 31%. Compare to forever with 10% or Tilly''s with 20%.

I shop this store online because it's not in my state. I've been ordering since May 2012, and have had three orders/items cancelled because the clothes I ordered wasn't in stock anymore. I wish they would found a better way to keep up with what they have in stock. Cute clothes otherwise. Unlike with other stores I had this problem with, AGACI does not give you a free shipping coupon. It irritates me that they don't forewarn you that a piece of your order won't be arriving until after it's delivered or give you the opportunity to change it. It's so much fun paying additional shipping and or getting a size bigger than you are.

This store is ok. I tried to order a week ahead for a trip I had to Florida due to some type of shipping mishap I recieved them when I returned. All in the clothes are priced well for my budget(very small)so I'll give them another go.

They cancelled my order due to lack of availability they should update thir online shopping they should have said it was out of stock... they never deposit my money back bad customer service when i called to ask if i can just order another size they only said that i had to place another order and they had to charge me shipping because it was under 50 dollars and i told them that that was why i had order them with other items in my first order they did nothing about it didn't even apologize

Very reliable. Ordered a dress and it arrived on time and in perfect condition. Shipping was free on my order too! I will probably order from them again if I see something else I like.