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Ailsary has a rating of 1.0 star from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Ailsary ranks 664th among Shoes sites.
I ordered a pair of shoes on Sept. 15,2020 and have yet to receive them or even an explanation! I would not recommend this company to ANYONE! I'm getting so tired of giving my good hard earn money to people that just scam you!
I ordered a pair of shoes on Sept. 15,2020 and have yet to receive them or even an explanation! I would not recommend this company to ANYONE! I'm getting so tired of giving my good hard earn money to people that just scam you!
Tip for consumers:
Don’t get suckered in because of the cute pictures!
Products used:
None because I never received anything!
Date of experience: January 4, 2021
I ordered boots they came and immediately fell apart. Cheap materials. They used pictures that are not representative of what they sell then offered a silly 15%refund not including shipping. Do not purchase! Scam foreign company alert!
Tip for consumers:
Ask about the material quality before you buy. If they can't tell you then don't buy. Ask if the leather is real or not.
Products used:
Shoes
Date of experience: March 2, 2021
Do not order shoes from this site... They look great on the site but ince delivered you get shoes way too small... plastic construction... uncomfortable. When you apply for a refund all you get is runaround... never again. If I could give them zero or less stars it would still be too much credit.
Date of experience: December 1, 2020
If I could pick a negative number for the rating I would. It's been months and I never got an order. Everytime ask for a refund the copy and paste my blood tracking number as if I didn't already see it. This store is horrible and the biggest scam out there. I hope they go out of business. They will get what's coming for them. I will report them and make bad reviews on all possible platforms. I hope their other fake sites go out of business too. This is bloody cruel and selfish. Can't even get a decent Christmas gift for my mum without getting scammed. Never shop here no matter what.
Date of experience: December 6, 2020
Don't buy anything from this site. Don't even think about it. It won't be worth the headache and waste of money and terrible service you will receive. They won't even look into your order they'll just say kindly wait or patiently give us more time to fill the order and then 5 months will go by and then they'll say they can't refund you
Date of experience: February 24, 2021
Complete scam artists! I ordered sandals from them July 9th. It's now October and I haven't even received a tracking number! Summer is over and I can't even wear the shoes until next year. Every time I reach out they tell me my order is in transit and to wait. They're awful! Do buy anything from them, THEY ARE FRAUDS!
Date of experience: October 6, 2020
This company is a SCAM. I ordered shoes on august 3rd and it is now September 27th and my tracking number gives me no information. I have reached out to their customer service email more than once and have gotten NO response. I want my money back. Do not support this business.
Date of experience: September 27, 2020
It's been 4 months and I still haven't gotten my order. Their emails are copy and pasted and I get the same response over and over again and they still refuse to refund me. Beware - DO NOT buy anything from this company.
Tip for consumers:
Just don’t give your money in any way to this company. They scam everybody.
Date of experience: November 15, 2020
They sent the wrong color and asked me to keep them. Then they said they would give me a 15% refund. And they told me I would have to pay to send them back to China. But it was their mistake, and they even admitted that! When they "generously" offered a 20% discount, they said "I hope you like it." I informed them that I submitted complaints to Facebook, PayPal, my credit card, and eConsumer.gov. I told them "I hope you like it!"
Date of experience: November 18, 2020
Awful! Ordered shoes in September and I have not received anything! No communication about the order - NOTHING! This must be a big ole scam! And I want my money back - NOW!
Tip for consumers:
Don't use this site unless you're willing to wait a Loooooonnnnnnnggggggg time for the product.
Date of experience: January 15, 2021
It took approximately 45 days to even get the shoes, however, the shoes are not an American size 9.
They are more like a size 10 and are far too big and loose on my foot therefore, I am not able to wear them. I asked the customer how do I go about getting the correct size. In June, they stated they were sending a replacement. Here we are in November. I have yet to receive the replacement shoes and now they are saying they wont refund my money until I send the shoes back. All a waste of money and time. DO NOT PURCHASE FROM THIS COMPANY!
Date of experience: November 11, 2020
I have placed 2 separate orders with this company 1 in October the other in the beginning of November. I have not received either shipment 2 weeks before Christmas, and these items were supposed to my daughter's presents, but thanks to this jacked up $#*! company now I am out both money and presents for my daughter. What a way to go you inconsiderate bastards! I have sent several emails over a course of this time and get lame excuses such as "our items are so popular it causes delays" "due to the pandemic its delayed". It looks as though it had been shipped out, and then your package goes ghost. When you contact UPS there is no information of any such package. DO NOT ORDEE FROM THIS COMPANY YOU WILL BE $#*!ED OUT OF ITEMS YOU ORDER AND ALSO YOUR MONEY!
Date of experience: December 10, 2020
I ordered 2 pairs of shoes on October 23,2020 it's now December 20,2020 and I still have not received my order! I have emailed them at least 10 plus times and all they tell me is that they've been shipped. DO NOT, I REPEAT DO NOT ORDER FROM THIS COMPANY!
Date of experience: December 20, 2020
I had spent $89.00 and NEVER, NEVER, got my money or shoes! They will lie to you about sending your refund…if I could give them NO stars
This company is a fraud
Date of experience: May 17, 2021
Placed order for four items in August, just received one item in December. Not worth it. Each time I email them I get apologetic replies. Beware
Products used:
Still waiting for rest of order since this past August.
Date of experience: January 27, 2021
Placed order 4 months ago. Nothing received. I have emailed them around 10 times. It's always a Wendy that replies. Refuses to give refund. Scam
Date of experience: October 30, 2020
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