Airtasker

Lately it's harder and harder to find good people on this site. The ones that turn up are often not skilled enough to finish even a relatively simple job. I remember few years back it used to be much easier. Not sure if it's due to some skill shortages or it's something to do with their site.

Posted for car detailing. 2 people came and did the job. They stole 2 sets of knives in glass boxes from my trunk. Airtasker Raph was in communication with me but now the emails keep bouncing back and he wont give me their address so i can contact the police. Beware!

$4,500 later, & this is the tiling job we were left with, the whole 150sq metres. The whole length of the "newly stoned" garden is also what we were left with, from "his" discarded grout buckets. We also had the loo stuffed full of loo paper up to the rim, with the discarded empty roll thrown on the floor, done on purpose before "he" took off with an early release of our money, foolishly paid by my brother.
Absolutely heartbreaking, as we lost "both" our parents mid last year, & have been having their home done up, & due to go to auction, in another 2 wks time, which we've now had to cancel. We will have to pay thousands more now, to get an "actual tradesman" to fix up the damage. I hope this review will be able to save someone else going through similar.

I had have a few jobs done by airtasker, but that was years ago. Recently I started a renovation. I can't believe how expensive they are now, especially when compared to local handymen I have also found that several tried to charge a lot more than it should and then get rude when you say no thanks. Had one recently that tried to tell me to plaster a small wall would costs over 1,000. All I could do was laugh, the wall was less than 3 meters long and 250 high. Not as interesting as a tiler telling me it would cost 1200 to tile the same wall or the man that tried to charge me 2900 to remove part of a wall that was 159 high and 125 wide. Seriously the prices and the way some of them act is just horrible. I have now moved to a different site and will not be going back

I have completed not one but, three different tasks for posters needing a task done and have still yet to be compensated for my work my time and dedication solely sacrificing my own personal needs to complete their projects as they required without any compensation! I do not recommend performing any tasks for anyone on this site they are scammers using someone else time and hard work to gain pprofits and dont even compensate you for your hard work and efforts

It seemed odd it's like the few people that reached out with acceptance had never worked before but the pictures didn't even look right it seemed like a quick money crab. The monitors would not allow much correspondence not any really it's seemed to monitored. I couldn't get information about the job. I don't trust the application it's too much control so I am not surprised...I knew if I paid I would never seeeeeee my money again.

Its not possible to discuss your requirements before booking, so not possible to get a realistic agreement on anything not straightforward or multiple tasks. After paying and booking a service, the contractor simply didnt show up or contact me. I was, however, refunded the money. Would not use again.

Accepted a quote from an Airtasker who then offline tried to charge me over 50% more. Cancelled the job which they rejected. Wrote a communication to them on Airtasker nothing that they tried this and they blocked me. Contacted Airtasker and no response. Tried to report the tasker and the report keeps bouncing. So, Airtasker gets to hold my money for a week now and I have no recourse.

I just posted a task, pick a tradies and paid for the deposit. Then the tradies ask for more money to cover his fee, and lie about his availability. I cancel the task and waiting to ask for my refund. I am not happy because i was not told i need to pay for booking fees before i confirm to pick the tradies and before i pay for the deposit. I only noticed about the booking fees after i provide my credit card info and agree the terms and conditions, which is i need to pay for the booking fees, and i don't know the amount of the booking fees as well. This is not transparencies about the fees for the poster. I am still waiting for the confirmation email and waiting for the instruction for my refund. I will keep posting my comment in FB, Twitter, YouTube Wikipedia, until my issue is resolved. Thank you.

I can't believe how stupid are people at Airtasker. When you publish a task you can't invite tradie to have a look at the job to provide more accurate offer. You must first accept the offer and only then you can communicate with the tradie. Whoever made that rule is an absolute moron.

Hello I just want to ask if anyone knows a phone number for Airtasker in the United States? Someone hacked into my cash app and used the money on Airtasker and I need a phone number so I can talk to someone and get my money back. Please someone help me with a number.

I am a victim of crime after using a UK cleaner from Airtasker! We have had personal belongings and our identity taken! Beware!

We were tasker in a airtasker. The tasker called as Majid threatened and harrashed us all the time. We got so much depressed and we are not able to work. He said we have copied his template when we research in internet for 4 hours. Majid has threatened and terrorized us. We are left with no any money as we got too depressed to work due to him. Majid has spreader a remours that we got a cheep machiene. When someone is trying to assign us he undercut the price.
He did not let is get any job assigned. He has stock and harassed us. He bring his toxicity in the aap. He is still working nicely and making money.
We worked for airtasker for 3 years but it's just toxic due to him now.
He also said he applied all the job in North which was too far for him, just to let us not get any job. He played a dirty game with us. He always check the aap and put us down.

Simple! Apparently it not enough to write 'simple' Airtasker is the mother of all scammers and thieves. Don't lose years off your life and money from your account to end up without what you needed

We had a job accepted by an Airtasker to pick up a cupboard and 45 minutes before pickup, the guy cancelled. We have no way contacting Airtasker, we have spend over $150 which has already been taken from my account, i cannot even leave a review for the guy because the job didnt get done.

The only offer that I have been made is that if i cancel my job, my $150 goes into "Air Tasker Credits" - like I would EVER use this site again!

Airtasker is great when it works but when it doesnt you have ZERO CHANCE OF CONTACTING ANYONE at Airtasker.

I have been trying to get my refund from airtasker for a month,
Lack of communication
No contact details so U can actually speak to a human
I would never use it again
The headache Im having to go through is never ending,
I'm having to go through ACCC to get my money back I don't think they get to ignore U and keep the $240...

BEWARE! BEWARE! BEWARE!

Airtasker will take your money and provide no support whatsoever even if you get completely scammed or incur damages or real losses by any of their taskers.

Airtasker simply does not care less whether or not a task is done or not. They take absolutely no responsibility whatsoever for any tasks, work or repairs you have done.

So, if you use Airtasker and have any problems at all you are on your own and will suffer the consequences.

My Task
I had some cracked walls to repair and paint (it cost a couple thousand dollars). The guy came out and did the job and said he guaranteed it will not recrack or he'll come and redo it. Sure enough it all started cracking again within a couple of months and the paint is all lifting off (not done properly but no way of knowing at the time). So, I politely asked for him to please come and take a look and when he finally got back to me 2 weeks later he says nah they're other cracks, get someone else to do it I don't have time and just hung up.

Such a ridiculous lie and situation. So, I lodged a dispute with Airtasker with lots of photos to prove my very clear claim. Airtakser says you paid him and the task is closed, it's your problem now. All I have is his first name and a phone number which just goes to voicemail.

So, I have no way of taking this further and Airtasker refuses to do anything about it.

Such a scam!

Airtasker should be banned in Australia if they cannot make sure their users do not comply with consumer law.

Absolutely disgusting, rude and unprofessional, be very careful, a rip-off, aggressive and quite a worry!

I've been using Airtasker for a few years, despite the all the 5 stars and great reviews I got from posters many even tipped me after job completion without my knowledge until they released payment, I got banned for biding tasks and stated for the total hours I could offer not hourly rate.

Airtasker doesn't allow to quote hourly rate, but when you search for removalist almost everyone quote their hourly rate or 15mins or 30mins rate and they never get banned. And it has been that way for a very long time.

But when there's other tasks like home decluttering and organising, posters often has limit budget and they really want to know how many hours for example $150 can cover, follow the guild lines we are not to discuss the hourly rate but even to state the total hours we could offer for a job will get you banned which is really unfair!

The last job I completed on Airtasker got me banned because I mentioned the 4 hours I could work and that was when I saw poster answered other people's question in regards to how many hours she expected. The poster was really nice but she has fatigue and could get tried very easily, so I ended up stayed less than 4hrs. Got another great review after but also got banned from Airtasker.

I've raised the issue to the support team and gave evidences but they still have this double standard when come to quoting.

Very disappointed on how they treat their taskers whom they took up to 22% commission fees from! Also posters should have rights to know the hours according to their budget if they wish especially when they don't want to post pictures of their homes for privacy reasons.