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Alamo

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California
1 review
0 helpful votes
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Thank you for providing a great car!
January 12, 2025

Thank you for providing a great car! I absolutely loved the U.S.-made GMC Denali Yukon. While the price was slightly higher than what I initially reserved, it was still worth it for the quality and experience

Date of experience: January 12, 2025
Florida
1 review
0 helpful votes
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Excellent customer service
January 23, 2025

Excellent customer service. Didn't get the SUV that I was instructed to get from hubby. Instead got a beautiful 2025 Nissan which I feel in love with. However, I was instructed by hubby to take it back and get a SUV which I did. The agents were so helpful in trading out to a SUV. I didn't even have to go inside to the counter. Thanks Alamo for excellent customer service. I have been a faithful customer for many years and have not been disappointed even when it was my fault.

Date of experience: January 23, 2025
Support T. Alamo Rep
2 months ago

Patricia, thank you so much for sharing! We appreciate your loyalty and are so happy to hear you had a great experience again. Thanks! - Cathy

Virginia
1 review
0 helpful votes
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Alamo is always professional & their customer service is consistently far above that of other car rental companies I have used in the past.

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
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Quick, efficient and friendly experiences on both pick up and drop off. Car was in excellent shape; nothing more could be expected. Thank you!

Date of experience: March 28, 2025
North Carolina
1 review
0 helpful votes
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I've solely rented with Alamo for the last year and will continue to only rent with them! The employees at this location go above and beyond to help their customers. Thank you Akiem for all your help, especially during such a busy time of the year!

Date of experience: January 7, 2025
California
1 review
0 helpful votes
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I need to charge my phone while driving and the lady went out in the cold to find a car with a USB charger. She was so friendly and did not roll her eyes at me. Next, the guy in the exit booth noted my car was not quite full and said he would honor that. I hadn't even noticed. At return, the girl was very friendly and helpful, even though it was cold and early in the morning.

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
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Customer service is very nice and fast love the vehicle highly recommend and yes definitely choice Alamo again.

Date of experience: February 4, 2025
New Jersey
1 review
0 helpful votes
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Car ran well
March 21, 2025

Car ran well. Check in took almost an hour because the keys were not available. The return experience at Fort Walton airport went well.

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
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Friendly efficient staff
February 9, 2025

Friendly efficient staff. Clean vehicle, easy access to vehicle, simple returns. Highly recommend Alamo for car rentals.

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
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A pleasant experience with Alamo from the counter person to the greeting person in the line to leave when we drop the car off to even a follow up phone call while we had the rental thank you Alamo. You are the best.

Date of experience: January 5, 2025

Overview

Alamo has a rating of 4.5 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention and customer service. Alamo ranks 10th among Car Rental sites.

service
3
value
3
quality
1
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