Thank you for providing a great car! I absolutely loved the U.S.-made GMC Denali Yukon. While the price was slightly higher than what I initially reserved, it was still worth it for the quality and experience
Excellent customer service. Didn't get the SUV that I was instructed to get from hubby. Instead got a beautiful 2025 Nissan which I feel in love with. However, I was instructed by hubby to take it back and get a SUV which I did. The agents were so helpful in trading out to a SUV. I didn't even have to go inside to the counter. Thanks Alamo for excellent customer service. I have been a faithful customer for many years and have not been disappointed even when it was my fault.
I've solely rented with Alamo for the last year and will continue to only rent with them! The employees at this location go above and beyond to help their customers. Thank you Akiem for all your help, especially during such a busy time of the year!
I need to charge my phone while driving and the lady went out in the cold to find a car with a USB charger. She was so friendly and did not roll her eyes at me. Next, the guy in the exit booth noted my car was not quite full and said he would honor that. I hadn't even noticed. At return, the girl was very friendly and helpful, even though it was cold and early in the morning.
Customer service is very nice and fast love the vehicle highly recommend and yes definitely choice Alamo again.
Car ran well. Check in took almost an hour because the keys were not available. The return experience at Fort Walton airport went well.
Friendly efficient staff. Clean vehicle, easy access to vehicle, simple returns. Highly recommend Alamo for car rentals.
A pleasant experience with Alamo from the counter person to the greeting person in the line to leave when we drop the car off to even a follow up phone call while we had the rental thank you Alamo. You are the best.
Alamo has a rating of 4.5 stars from 137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention and customer service. Alamo ranks 10th among Car Rental sites.
Patricia, thank you so much for sharing! We appreciate your loyalty and are so happy to hear you had a great experience again. Thanks! - Cathy