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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered from Alibris b/c I want to support independent smaller book stores. Unfortunately, the book took over two weeks to arrive, which was particularly surprising because the book was coming from Washington State, and I live in Bend, Oregon, which is a small city, so the delayed arrival was a surprise, and unfortunate because the book is for a class. This unfortunately makes me feel like I need to order from Amazon, from here out.
I ended up paying almost double the initial price. Did not see the final price until after I paid.
The package arrived at the given time, the price was good and the book is in expected condition.
Thank you for the good service.
This order was delivered in a timely manner and the copy was in the condition that was described by the seller.
Easy to navigate this site, select a product, and check out smoothly. Delivery was fast and efficient.
I have not been disappointed yet, so far so good. Easy to find what I needed today. Delivery was slower than I expected, but my need was not urgent so really no problem.
So easy to find what I wanted. So quick for checkout. Nice! I will be back
Very easy website to navigate, coupons and other publications suggested were appreciated.
Glad to purchase from a business that is not Amazon. I'm a graduate professor who purchases all kinds of book regularly. My students are also led to this site to support authors contribution to society.
I found many copies of the book I wanted from $4.00 to $125.00. I selected a very fine/like new for $15.00 and feel that I got good value.
The postal service seems to be less than ideal, but Alibris was fine.
I love Alibris. I can always find what I want at a price I appreciate.
Alibris was prompt in sending my order and I was delighted my my outcome!
Received what I ordered in good condition and without much wait
Easy to find what I'm looking for because of the wide variety offered
Ordered, received in a timely manner. Price was right, product was sufficient.
Thank you for the beautifully packed book, including the local newspaper which we read with enthusiasm.
They were efficient in the delivery of the ordered book. Worth trying.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.