Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
As always, Alibris just proved to be an easy, productive, and smooth transaction.
I've found Alibris to be the very best, trustworthy site for ordering books online.
The book came in great shape.i don't know what else to tell you. Be happy with this.
Book in good condition and delivered on time. Will buy again here
Being able to shop as a guest without setting up an account with password
Superfast and efficient! Great service. Will buy again if possible
Easily found what I was looking for a had many good choices of sources.
One of the books seem to be too high priced for this site. That is all
I received my book in an expected amount of time. When the book arrived, I opened the package and though it was 'used', it appeared in new condition. It's great reading! Thank you all very much.
I'm a used-books person. I don't need new. I believe in responsible reuse of produced goods. As such, I find Alibris to be a good online marketplace to easily find titles, in gently used condition that are attractively priced. Alibris is an easy and intuitive site to use, but do check the reliability and ratings of the different sellers, to better assure a good shopping experience.
Logical and easy to move about and very relevant and helpful detailed information
Very helpful suggestions regarding consolidation of orders and application of discount codes!
Great! Still has excellent suggestions and with shipping discounts!
Easy process. Easy procedure and you have the books I am looking for. I like hardcover books. They are generally in excellent shape. Price is reasonable
Easy to order, pricing is right on target and delivery works!
I got what I wanted when I expected it. I hate being forced into surveys however, so I find this aspect very unappealing. The email asking users to confirm delivery is slightly deceptive and off-putting.
I can always count on Alibris to have what I'm looking for and to deliver it in a timely fashion at a reasonable price. Very grateful for their commitment to the written word!
Quick, concise & book was available at "normal" non- inflated $ price!
Thank you Alibris for continuing to offer Excellent service & Books!
Alibris is a reliable way for me to find books I want to read, both used and new, at a good price.
I found the books I wanted at a good reduced priced and I always find another book that interests me!
The book that I purchased was published in 70s of the 20th century. I was surprised that some bookseller have this title book. But, the book price is a little higher than my expectation.
Ordered 4 books all of them for dirt cheap, like 2$. Shipping was 5 a piece and they took a little bit to arrive. 3 of the 4 were almost brand new and one was pretty dirty but the inside was brand new. Overall really great 9/10
Site is confusing, makes me feel like I need glasses.
I don't like having to sign in. I have acct and was told I could purchase as a guest so I checked that box and then I was told I MUST sign in.
We'll see if my opinion counts now.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.