
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Pretty easy to find what I wanted, at a good price. Shipping wasn't outrageous either. The book came quickly too. I will be back!
Love the book. The content was very useful in all the history I do.
I thought I had a discount but it didn't show up when I ordered.
I love the savings! The books are also in excellent condition for used books.
The website was easy to use and I was able to purchase the book I needed quite easily.
I love Alibris. I always find great deals on books. I have bought several books here and have never been disappointed.
Easy and fast to purchase, No tricks or confusion. Whoopee!
A pastor at my church recommended this site to me as a site for used books and I am so grateful to her!
Always find what I am looking for and it is too easy to use! As always thank you.
Alibris is a perfect site.
Always find what I am looking for. Checkout is so simple.
Prices are great.
Thank you!
OK! Shipping too expensive, but books are great! Will use again.
It was good they delivered within the time period or turn around
Fast and convenient. You usually have what I'm looking for.
New to this site, thought the shipping was a bit high. Will check your site out again.
I loved the prices for the books but the cost of shipping them to the same address was so high.
Great but I'd like a little more info on the books themselves.
Poor communication and responsive. The added words required to meet this response is a perfect example of the poor service.
Quick and easy. The selection is great and the prices are fair.
Finding the book and making the purchase was seamless and very easy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.