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AlibrisReviews 102,855

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
817
value
9,192
shipping
9,182
quality
9,176
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Great find, quick delivery...
January 22, 2025

We were so excited to find this book, and it arrived in great condition and quickly :)

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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Smooth Sailing
January 22, 2025

It was a smooth process. Books came delivered with no problems.

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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Very good
January 22, 2025

Very good. I don't know what else to say. I hope the book is in good condition.

Date of experience: January 12, 2025
Ohio
2 reviews
0 helpful votes
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Website is clunky to navigate in several places; searches for "gay novels" results in collections of short stories and nonfiction. That's problematic for ease of search.

Date of experience: January 12, 2025
Maryland
1 review
0 helpful votes
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Good
January 22, 2025

Sometimes it takes a long time and sometimes it's cheaper to buy it new than used

Date of experience: January 12, 2025
District of Columbia
1 review
0 helpful votes
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Overall, it was a good experience.
January 22, 2025

The price for the book was good. The only disappointment was that the shipping cost was higher than the cost of the book itself. Also, it would have been nice to have the option to be able to read the book online.

Date of experience: January 12, 2025
California
1 review
0 helpful votes
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Excellent Condition
January 22, 2025
Updated review

The book I received was out of print. I was therefore very pleased to see that the copy I received was in very good condition with no signs of wear. Packaging was good and shipping was fast.

Date of experience: January 12, 2025

Bible Condition Exactly as Described
April 28, 2024
Previous review

Very happy with the product I received but my communication experience with seller wasn't fun. The system glitched and 3x it said my question to him couldn't go through so I finally emailed him directly. Apparently all four messages went through in short order and he let me know that this interrupted his lunch. I tried to explain to him what happened but he never responded afterwards except when he first let me know that his lunch was disrupted. I definitely did not feel appreciated as a buyer. The first time I asked him to pull the book and make sure there wasn't a name written on the inscription page and that there was no writing or highlights in the Bible. The seller's first response to me was not specific enough so asked again and that's when the Alibris system glitched. I've never had any seller on any platform speak so disrespectfully to me before. This was a first.

Date of experience: April 18, 2024
Washington
1 review
0 helpful votes
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I rely on alibris for any book i'm searching for, with success.

Date of experience: January 12, 2025
Michigan
2 reviews
0 helpful votes
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Alibris always provides top notch service, and I do...
January 22, 2025
Updated review

Alibris always provides top notch service, and I do all my book shopping on this site.

Date of experience: January 12, 2025

I have never been disappointed m Alibris's service,...
September 25, 2024
Previous review

I have never been disappointed m Alibris's service, always excellent.

Date of experience: September 15, 2024
Massachusetts
1 review
0 helpful votes
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I often use Alibris when I need to buy a book that is out of print. Almost always I found what I need, and it helped greatly to build a professional library.

Date of experience: January 12, 2025
Ohio
1 review
0 helpful votes
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Easy to search
January 22, 2025

Easy to search. Easy to check out. Appreciate the free shipping!

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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This survey is a pain, since you never refer to the original order

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2025

Easy, cheap
February 27, 2024
Previous review

Easy, cheap

Date of experience: February 27, 2024
New Jersey
1 review
0 helpful votes
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The ordering process is smooth and easy
January 22, 2025
Updated review

The ordering process is smooth and easy. I typically receive my order so quickly, I'm stunned. Thank you.

Date of experience: January 12, 2025

So far, so good, smooth and easy website, user friendly...
October 26, 2024
Previous review

So far, so good, smooth and easy website, user friendly and easy to understand.

Date of experience: October 16, 2024
Georgia
1 review
0 helpful votes
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I have nothing to add
January 22, 2025
Updated review

I have nothing to add. My experience thus far has been great!

Date of experience: January 12, 2025

Books are easy to find and very affordable
August 31, 2024
Previous review

Books are easy to find and very affordable. I just wish that the coupon amount was at least $10 off.

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
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It's bull$#*! that y'all automatically sign up your customers for spam.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
Florida
2 reviews
0 helpful votes
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No
January 22, 2025

No no no no no no no no no no no no no no no no no no no no no no no no no

Date of experience: January 12, 2025
Arkansas
1 review
0 helpful votes
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Good service
January 22, 2025

Always good service and acceptable shipping. I shop here for the great selection.

Date of experience: January 12, 2025
Arizona
1 review
0 helpful votes
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Great book—buy from a faster store
January 22, 2025

I don't know what alibis is. If I had known it would take three weeks to get my book I would have bought it from Amazon.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 12, 2025
New Jersey
2 reviews
0 helpful votes
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*
January 22, 2025

##################################################

Date of experience: January 12, 2025
Kansas
1 review
0 helpful votes
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S
January 22, 2025

Got the book I wanted for a good price and it arrived faster than expected given the holiday time. The book was in worse condition than expected but it's ok.

Date of experience: January 12, 2025