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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The two books I purchased were both described as "Very Good" condition. But upon receipt, one of them had pieces of the cover missing and tears in other pages. I was disappointed that the condition of the books were not accurate.
Fast and easy@=! Thumbs Up! I must use fifty characters to create a review... ok, you got em!@!
Fast and easy, smooth transaction and site easy to navigate!
I received the book, which was in pretty good condition, in a timely manner.
I usually order one book a month for a book club. I buy used books and they have generally been in great condition. Only one time they sent a totally different book than the one I ordered.
I found the book I wanted for my book club quickly and easily on this site.
It is easy to find books at great prices. The selection and availability are excellent. I was looking for a particular book, and as I searched, I saw it was rather expensive. I found this site with the same book with a better deal on the price.
I always use Alibris for school and recreation. I always have a great experience.
Great deal, great selection. I found what exactly I was looking for at a better price than I thought possible
It was easy to order and the shipment arrived on time with no issues. Thanks!
You had what my wife wanted. I do think shipping could be less.
It is easy, prices are great, shipping is pricy, but I understand. We buy from you.
Good but a little slow and difficult to order multiple copies
The quality is good for the very low, great price, nice to get used books from the same shop.
Great! Easy ordering, easy looking for items, easy to checkout!
Alibris takes too long to get order delivered, it took over 2 weeks or more
I had a great deal of trouble during the checkout process. Pressing the buttons would not process my order I had to try four or five times to get the order to go through.
Fantastic way to buy books! They almost always what I'm looking for. I keep coming back, this was my 4th order. Thanks so much! Always a pleasure!
I can always rely on Alibris to get me the books I need for such an amazing price! Comparing the price to other places, Alibris is a great deal.
I got a $4.39 book that ended up costing more for shipping. Not your fault but,,,
It seems that your website is crashing.:: it took me a while to access it to make a purchase
I was missing one book instead the hunger games series in hardback and decided to order through Alibris and not only did it come in perfect condition, extremely fast, it was also a surprise first edition and now my complete set is all hardback first editions (:
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.