Allbirds

Alright, I have actually advocated for this product and have recommended this company to ma my friends and writing this reviews is also a way to control some of the damage hopefully I haven't done but these shoes AREN'T WORTH $#*!!

- Horrible design - unlike sneakers, you feel your heel's back rubbing with the shoe + blisters
- One of the highlights is that they are washable… yeah, no, they are NOT. Either you'll end up damaging your pair or it just won't clean and now you're stuck with a dirty looking wool sneakers
- It absolutely does NOT feel like walking on clouds… maybe the first pair I've ever bought in 2018 did to some extent but it has been downhill from there
- Customer service has NOT been successful re how to clean, comfort, damage… NADA! Sometimes condescending as well.

There are BETTER, CHEAPER, MORE COMFORTABLE waterproof everyday sneakers out there with much better customer service. For example: Vessis

Wore these all birds a little over two weeks and the soles started to unbond. Used duct tape to get by while on a trip. No apparent support for obvious quality issues

What a hassle of a process to end up with slip ons that are unwearable.

First, they say if you're a half size then they "recommend you size up" (which never works) but I listened since you'd think they'd now what they were talking about. Total fail, they slipped off my feel almost causing me to fall down the stairs in my building. I returned them for an 11 and while the return process was a bit of a hassle, I figured it would be worth it because they seemed they'd be comfortable in the right size (which sadly doesn't exist for us 1/2 size feet people).

The 11 was a bit snug but wearable as I only use them to knock around the house, that is until I washed them. The washing directions are clearly copied and pasted from another shoe since they say "pull out the laces" but these (the slip on Tree Loungers) don't have laces so guess what? They shrunk and don't fit at all now, again because they're 1/2 size too small.

Just make freaking half sizes you idiots! Well, not that I'd ever be buying these again.

Paid for 2nd day delivery and it didn't arrive. Normally not a big deal but in this case it will end up on a doorstep for one month while we are away! Bought them specifically for the trip.

I wanted rothys, but couldn't justify paying for them. A friend suggested allbirds, and I bought a pair of their tree breezers (flats) in mauve pink. I LOVE them. They feel like socks, like an extension of my foot. They are sooo comfy, don't smell, and can be thrown in the wash. I was anticipating using them as an occasional shoe but I wear them everywhere. They are more supportive than I would expect for a pair of thin flats and my feet have yet to be sore after full days of wearing them. I bought a pair of the tennis shoes for my mom, who suffers from plantar fasciitis and has an awful time finding worthy shoes. I bought a couple different sizes and had no issues returning the others for free. All have been true to size. I appreciate that they are a sustainable organization and shoe boxes double as shipping packages. Overall am very impressed and don't even have a desire to own rothys anymore!

First a little about my feet. I am a 58 year old woman who has worn a size 10 forever but as I age I am finding that in some shoes I need a size 11. I also have had issues with what seems like all my shoes since is was a kid. Rubbing in the wrong places, and not comfortable or having to "break them in" before I could feel comfortable.

Now to sizing. I first tried the Allbird runners in a women's size 10, wore them for a bit and found them too short. Given 10 is the largest size in women (guys - you really need to increase your size offerings!) I contacted Allbirds and they suggested a men's 9 for me. Since I was exchanging I thought I would try the wool lounger instead thinking it may offer more room for my toes. Nope STILL too small. Back to Allbirds who suggested a men's 11. Jackpot!

These are hands down the most comfortable shoes I have ever worn. I had them on all day yesterday, walked 2 miles, and at 8:00 pm I looked down to see if they were still on my feet! Yep. That comfortable. The wool let's my feet breath and the shoe just forms to my foot. I would have given them 5 stars if not for the back and forth on the fit. I was going to order the men's 14 for my husband but I do not trust they will fit.

I will definitely be buying more for me though!

I live in a country Allbirds don't ship to so I ordered my tree runners to a hotel where I knew a family memebr will be staying in the US and the shoes arrived right on time. When my family mamber opened the box he found out that unforunately, they sent the wrong size. That's where the incredible customer service comes into action. I emailed them describing my situation and within 10 minutes a rep emailed me back saying they'll send an express package with no extra charge to the hotel so it will arrive before he has to leave. The package indeed arrived and I got my shoes.
Upon wearing them for the first time, I immidiately noticed they are VERY comftarble. The insole is padded, washable and provides me with plenty of support. After wearing them for a few weeks I can say that my impression of them hasn't changed and I'm very pleased with my purchase. Will definitely reccomend them to anyone.

I ordered a pair of Tree Runners and when I opened the box, was shocked to see a pair of worn and used pair! Extremely disappointed such thing ever happened!

These shoes are very expensive. The only thing I like is that they were washable. The holes in the toes came quickly and I can assure you that my toenails were clipped appropriately.

I found some reviews on "goodhousekeeping.com" regarding these shoes that it say: "Most users say the shoes run true to size. The majority of the styles are available in whole sizes 8-14 for men and 5-11 for women. If you're in between sizes, it's best to size up. The sneaker styles are also good for people with wide feet because the upper fabric is flexible" -- ABSOLUTELY NOT TRUE ON BOTH CLAIMS... I WEAR SIZE 9 AND DECIDED TO ORDER TWO PAIRS - ONE SIZE 91/2 AND 10 AND BOTH RUN EXTREMELY SMALL AND MY FOOT HURTS AFTER WEARING THEM FOR MORE THAN AN HOUR... YES, THEY QUITE CONFORTABLE BUT THEY BRING HELL!

I recently purchased my second pair of Men's Tree Dasher 2 sneakers and overall, I'm quite pleased with them. The comfort level is exceptional, just like my previous pair. However, I have a few concerns that prevent me from giving them a higher rating.

One significant issue is that the color of the sneakers is highly susceptible to the effects of sweat. Unfortunately, this means that after a workout or a particularly active day, the shoes can end up looking noticeably discolored. I believe it's essential for potential buyers to be aware of this aspect, as the appearance of the sneakers can be affected by perspiration.

Curiosity prompted me to reach out to customer support when someone at the gym inquired about the discoloration issue. To my disappointment, the response from customer support was unsatisfactory. They insinuated that I must have used bleach or other chemicals that caused the discoloration. It seemed rather illogical, considering the shoes are black, and there would be no reason for me to use bleach on them. This experience left me with a negative impression of their customer service.

Despite the subpar customer support, I find the shoes to be highly comfortable, which is their redeeming quality. I will continue wearing them, but it's important for potential buyers to be aware of the potential color-related issues and the less-than-stellar customer service.

Their products are exactly what I was looking for. I found my style quickly and easily.
The checkout process was simple and ther service and return policy is wonderful.

I have had four pairs of allbirds and they have been great. However, my latest pair was made in China and they were not the same quality and the size was off by more than one size.

Trustpilot reviews

Review of Allbirds

Tony
11 reviews
GB
Rated 1 out of 5 stars
2 hours ago

Reputable company?
I had thought that Allbirds were a reputable company BUT:
My partner bought me a pair for Christmas 2 years ago, she bought them early so by the time Christmas arrived the return period had passed.
When I tried them on they were too tight but as there appeared to be nothing wrong we had to except that there was nothing we could do.
Last week I was spring cleaning and I came across the shoes and I decided to give them to a charity shop BUT... on examining them I realised that the size labelling was incorrect the Euro size didn't match the UK equivalent, so there was no way of knowing the actual shoe size. I contacted Allbirds and they confirmed that they had labelling issues and the labels were incorrect.
They refused any sort of refund because the shoes were out of warranty.
So, in summary, we have a company who manufactured and sold shoes that were incorrectly labelled but refuse to offer any sort of refund/compensation because the product is now out of warranty.
Do you really want to do business who treats its customers in such a shoddy manner.?

I recently purchased a pair of Wool Runner Mizzles from the AllBirds site. The size I chose fit me perfectly (I'm usually a 7.5 or an 8, and all of the AllBirds size 8s that I ordered fit me perfectly). I took the Mizzles out for a trial stroll around the neighborhood, and it only took 5-10 minutes for the back of my heels to start feeling violated. I was wearing a pair of thick black socks, too.

When I got home, I inspected the backs of the shoes. No wonder I felt like my heels were getting shredded -- the threads used to sew the plastic protectors on the back of the shoes are all exposed. There's at least an inch of horrible thick threading back there, fat enough that I could feel it THROUGH MY SOCKS.

I immediately ordered a pack of Dr. Scholl's heel liners, and applied them to the backs of my shoes. Instant relief.

Other than this glaring design flaw, I love these shoes. But, AllBirds, listen up, if you need to sew a plastic protector to the back of the shoe that badly, at least cover your horrible sewing job! These threads are chewing up people's heels. Personally, I don't think the little piece of plastic is more important than wound-free heels.

Here's hoping that AllBirds gets this memo.

Everyone else -- if your heels are getting chewed up when you wear these things -- it's not you. It's these threads!

I paid full price and received used shoes. See the pics. They were dirty and creased. Will be returning them asap.

This company does not care. I ordered a pair of shoes that was not delivered because purolator thought my house didnt exist. After calling purolator 6 times, they still did not deliver. I called allbirds for a new package sent with canada post. They sent it again with purolator. Again, purolator did not try to deliver. Then the third time they sent with canada post. I called every day for 1 week to try and address this issue. Then suddenly I receive 3 pairs of shoes. I called allbirds to request a return label for 2 shoes to send off before i go to work. They make me wait and I was late for work since they never sent the shipping labels. Then When i called the next day to request a shipping label to return the 3rd pair as well, the girl on the phone sent it in 1 second. The manager Jin Kim acts concerned for your customer experience but In the end he didnt do anything. Theyre do not know proper customer service. Just go to a real brand store like nike or adidas and get shoes you know you will like. If you want bull$#*! customer service, call allbirds.

It's an excellent design site... in my see. There is so many color contest in the website. I will give you 5 of 5 stars

The Wool Runners by Allbirds --- turns out superfine merino makes the world's most comfy shoes. Thank you

It's a bad experience about online shopping. Things are worse and not receive on time. Will not buy anything on this site any more.

Bought a pair of sugar zeffers, after a few months the strap broke. Sent pictures to customer service and they refused to replace them - now trash

They are comfortable but when raining socks still got wet. So while still pretty good they do not stand up to the weather.

Easy to navigate on both the full computer website and mobile site. Design and layout is clean and attractive. Orders ship super fast!