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Allbuybaby

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Overview

Allbuybaby has a rating of 1.6 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Allbuybaby most frequently mention credit card, and phone number problems. Allbuybaby ranks 307th among Baby sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
How would you rate Allbuybaby?
Top Positive Review

“I thought it was a scam”

Serena M.
4/30/18

I ordered something here and didn't even think anything of it until I received fraud notices from my bank asking me to confirm the order, which prompted me to research the site. After seeing these horrible reviews, I panicked and tried to cancel my order. Yup, the phone number doesn't work and I emailed with no response but 3 days later I received my item. So I have to say it's not a total scam - there is just no way to communicate with them. I thought I would post this in case anyone else starts to panic after placing an order.

Top Critical Review

“SCAM. DO NOT USE THEM!”

Ted M.
4/2/18

Their site is functional, but they are not fulfilling orders. As people have already indicated, you place the order and then it just sits in "order processing" status indefinitely. The phone number rings busy and emails are not responded to. I am now going through the process with American Express to dispute the purchase and receive a refund.

Reviews (18)

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Reviews that mention popular keywords

phone number (6) credit card (6)
Thumbnail of user tedm73
Colorado
1 review
4 helpful votes
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April 2nd, 2018

Their site is functional, but they are not fulfilling orders. As people have already indicated, you place the order and then it just sits in "order processing" status indefinitely. The phone number rings busy and emails are not responded to. I am now going through the process with American Express to dispute the purchase and receive a refund.

Thumbnail of user serenam12
New York
1 review
6 helpful votes
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April 30th, 2018

I ordered something here and didn't even think anything of it until I received fraud notices from my bank asking me to confirm the order, which prompted me to research the site. After seeing these horrible reviews, I panicked and tried to cancel my order. Yup, the phone number doesn't work and I emailed with no response but 3 days later I received my item. So I have to say it's not a total scam - there is just no way to communicate with them. I thought I would post this in case anyone else starts to panic after placing an order.

Thumbnail of user mckennac7
Utah
1 review
0 helpful votes
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May 28th, 2018

Just as all others have said, this website is a SCAM. Any positive reviews on here must be fake. They charged my credit card the day I ordered the item and never sent it. I've contacted my credit card company and they are going to start a billing dispute to try to get my money back. Don't order ANYTHING from here. The prices are too good to be true.

Thumbnail of user jordans122
Utah
1 review
0 helpful votes
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May 17th, 2018

Fake contact info, item shipped from manufacturer, but was cancelled enroute and returned to the manufacturer. The company does not respond to emails and their phone number is disconnected. Chance of getting a refund seems slim at this point.

Thumbnail of user kaiz8
California
1 review
2 helpful votes
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April 26th, 2018

I should've known this is a scam when the price is so much cheaper than the competitors. I ordered a play mat on 4/19, and it's 4/26 now, the order status is still showing "processing". I tried to call them, and it was a non-working number. That's enough to convince me that this is a fake company. I'm going to dispute my credit card charges with my bank today and report it to federal agencies. No one needs to be scammed by them again!

Thumbnail of user connieo11
Indiana
1 review
0 helpful votes
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March 25th, 2018

Don't order from this " company" they charge you and you never received the items. The phone number listed doesn't work and according to my bank it shows you get charge because it's out of the country even know it says California! Get a damn job and quit scamming people! Bunch of loosers!

Thumbnail of user ellien12
California
1 review
1 helpful vote
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March 18th, 2018

Be aware dont buy nothing from them. They charged right away from my credit card but never got my order and no answered to emails and their phone doesnt work, now I try to back my money trough my credit card.

Thumbnail of user annm368
California
2 reviews
0 helpful votes
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May 19th, 2018

I ordered a shark vacuum cleaner since the price was the best I could find, and I got it in the 3-5 business days as promised. Couldnt have been any better or smoother.

Thumbnail of user justinh219
Georgia
1 review
0 helpful votes
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June 12th, 2018

I was burned by a similar website. Luckily PayPal refunded my money after a few weeks.
File a complaint.
https://www.wikihow.com/Report-a-Fraud-Website

Tip for consumers:
File a complaint.
https://www.wikihow.com/Report-a-Fraud-Website

Thumbnail of user elisat13
Texas
1 review
1 helpful vote
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July 2nd, 2018

Purchased product. They charged the card immediately. 30 days later. Still waiting for product. They do not answer the phone. They don't respond to emails. I have disputed.

Thumbnail of user melaniel87
Colorado
1 review
1 helpful vote
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December 3rd, 2018

SCAM SCAM SCAM! After numerous emails and phone calls and making a complaint with the Better Business Bureau, who were also unable to get anyone from allbuybaby to contact them, I've finally accepted I've been scammed and the LEGO I ordered for my son back in March 2018 is never going to arrive.

Tip for consumers:
TOTAL SCAM. Never order from this website.

Products used:
The product I paid for was never shipped to me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurab330
Georgia
1 review
0 helpful votes
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March 19th, 2018

I ordered a stroller, and I called a few days later, but their phone number does not work. Also, I emailed their contact email, and I have not gotten a response.

Thumbnail of user toddp41
Michigan
2 reviews
0 helpful votes
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March 23rd, 2018

Other reviews are correct. They will take your order, charge your card, not ship, and have a non-working customer support number.

Thumbnail of user chadp22
Michigan
1 review
0 helpful votes
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March 27th, 2018

The shipping almost took 2 weeks, which was much longer than what the site had said, but I did receive the item as described.

Service
Value
Shipping
Quality
Thumbnail of user marcelaf3
Illinois
1 review
1 helpful vote
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June 28th, 2018

Review before to buy always! Allbuybaby is a company that never answer. I bought a product more than 20 days any answer yet. My order is in process!

Thumbnail of user denisea117
Massachusetts
1 review
0 helpful votes
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June 5th, 2018

No response or contact. Don't buy. Completely not legit. I will fight it with my credit card company.

Thumbnail of user ss317
California
1 review
0 helpful votes
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May 30th, 2018

Title says it all. Read other's reviews. Billed my credit card two months ago. Company does not reply to emails. Phone rings busy 24/7

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