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Allurez

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1 review
0 helpful votes
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Beautiful ring.!
May 17, 2016

I don't think my engagement ring could get any better. This ring is beauty. It is exactly what I always wanted. Thank you Allurez.

Date of experience: May 17, 2016
Colorado
1 review
14 helpful votes
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I'll update this if they choose to get back to me. On the 7th I ordered a ring, with a written deadline of "need it by the 22nd please!", they said they could make it happen over the phone before I Place the order. The 22nd goes by with no notification that my order is delayed, even though I called on the 17th to confirm that I will receive it on time. It is now the 24th, and they are saying I'll get it on the 28th at the earliest. One tactic they used on me is waiting until the 18th to tell me my diamond is not available, and that for 200$ they'll upgrade my ring so I can still get it on time! Because I really needed the ring, I agreed to the up charge. Still no ring. Called to cancel my order, and they are saying they will not allow me to cancel my order, and even if I did, they expressly said they will only give me store credit if I return the ring. I read over the return policy and they vigorously advertise 30 days return, And "easy returns!". Even the Fine print says I should be able to cancel my order, as they haven't even crafted my ring yet.

Date of experience: August 25, 2020
Florida
1 review
0 helpful votes
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Excellent value
January 17, 2021

Very nice products at very reasonable prices.
Jewerly pricing is mostly subjective, Allurez offers great options.

Date of experience: January 17, 2021
Massachusetts
2 reviews
0 helpful votes
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Excellent place for jewelry
January 30, 2021

The site was easy to navigate and had a large selection to choose from. The piece was gorgeous and my partner loved it. Would definitely use again

Date of experience: January 30, 2021
Texas
1 review
0 helpful votes
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AWESOME!
July 19, 2021

Steve did a good job of resolving my issues. However, I'm still waiting for my credit on my pendant.

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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Gold ring with Pearl and diamonds
April 14, 2022

I had a very good experience with a customer service advisor called Venetia who was very informative and helpful.

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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Great Service
March 15, 2021

Great customer service, small issue in shipping but once i spoke with customer service everything got fixed immediately.

Date of experience: March 15, 2021
New Jersey
1 review
1 helpful vote
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Horrific customer experience
March 25, 2021

I am very unsatisfied with the customer service I experienced with this company. And will not be doing business in the future.

Date of experience: February 23, 2021
Canada
1 review
0 helpful votes
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All went well
February 14, 2024

All was good. Ring was what I was expecting. Took a little longer than advertised but not a big deal.

Date of experience: February 14, 2024
Germany
1 review
0 helpful votes
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Great deal.!
May 21, 2016

This is the best pair of earrings I have owned so far. The double pearl used is of way better quality than I was expecting.

Date of experience: May 21, 2016

Overview

Allurez has a rating of 3.5 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 7th among Engagement Rings sites.

service
210
value
52
shipping
54
returns
47
quality
284

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2,040 reviews