I don't think my engagement ring could get any better. This ring is beauty. It is exactly what I always wanted. Thank you Allurez.
I'll update this if they choose to get back to me. On the 7th I ordered a ring, with a written deadline of "need it by the 22nd please!", they said they could make it happen over the phone before I Place the order. The 22nd goes by with no notification that my order is delayed, even though I called on the 17th to confirm that I will receive it on time. It is now the 24th, and they are saying I'll get it on the 28th at the earliest. One tactic they used on me is waiting until the 18th to tell me my diamond is not available, and that for 200$ they'll upgrade my ring so I can still get it on time! Because I really needed the ring, I agreed to the up charge. Still no ring. Called to cancel my order, and they are saying they will not allow me to cancel my order, and even if I did, they expressly said they will only give me store credit if I return the ring. I read over the return policy and they vigorously advertise 30 days return, And "easy returns!". Even the Fine print says I should be able to cancel my order, as they haven't even crafted my ring yet.
Very nice products at very reasonable prices.
Jewerly pricing is mostly subjective, Allurez offers great options.
The site was easy to navigate and had a large selection to choose from. The piece was gorgeous and my partner loved it. Would definitely use again
I had a very good experience with a customer service advisor called Venetia who was very informative and helpful.
Great customer service, small issue in shipping but once i spoke with customer service everything got fixed immediately.
I am very unsatisfied with the customer service I experienced with this company. And will not be doing business in the future.
All was good. Ring was what I was expecting. Took a little longer than advertised but not a big deal.
This is the best pair of earrings I have owned so far. The double pearl used is of way better quality than I was expecting.
Answer: At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Answer: Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com
Answer: I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
Answer: I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
Allurez has a rating of 3.5 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 7th among Engagement Rings sites.