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Agape Diamonds has a rating of 4.6 stars from 1,336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience, and engagement ring. Agape Diamonds ranks 114th among Diamond sites.
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6,488 reviews
When I called customer service to ask for help picking out bands to match my engagement ring purchased at AD, I told them my idea of what I wanted which wasn't the suggested bands for my ring. The Rep put me on hold, she went to the showroom and placed the bands on her finger with my style ring and came back saying WOW it looked amazing and matched up very well with the ring. When both customer service and product match in quality it says a lot about Agape Diamonds. Highly recommend them if you are seeking both for that special someone! AD made me feel like a special someone, that's for sure!
After my original wedding set was damaged and we were unable to afford rebuilding another one, I found Agape! The promotion they were having at the time made this purchase a no-brainer! We ordered and had the ring 💍 in a week!
My overall experience was pretty good. The product was delivered quickly and they are really pretty! I was hoping or expecting them to be a bit more "Brilliant" or "Sparkling" like real diamonds. But I still like them and my wife is very pleased!
I chose Agape Diamonds because I wanted a product that resembled a real diamond without the incredibly high cost. With all the different companies out there, what I saw from Agape seemed truthful and not deceiving.
After my original wedding set was damaged and we were unable to afford rebuilding another one, I found Agape! The promotion they were having at the time made this purchase a no-brainer! We ordered and had the ring 💍 in a week!
I chose expedited shipping, not thinking about the time it would take to manufacture the ring, and inquired about delivery 3 days later. The customer service agent was quick to respond and so helpful! Overall very pleased with this entire process!!
A friend sent me the promotion she saw advertised online.
I am overall very happy with Agape. However, the tennis bracelet I purchased earlier had a loose clasp on it. Rather than send it back I took it to a local jeweler who fixed the clasp. The second item a diamond pendant is so far so good! TiI will continue to purchase from you as needs arise! Easy process. Quality stones.
Positive reviews, no major issues for me to date, quality products.
Likely I will
Everything was awesome from purchasing, the gift, and speaking with customer service. Just seems that the ring should've been covered under the warranty and everything should've been free since it all happened within 30 days of receiving the ring.
Stellar customer service, very quick to respond, it’s just some things seemed like they should be covered under warranty.
Price, cruelty free diamonds, and the look is very good.
I had been looking for engagement / wedding rings for a couple of months. Agape had a great selection and easy process in buying online. I had a brain cramp and ordered a size too large, but was afforded a free resizing,
needed to get ring resized........
Good value, easy process.
The simple fact is, if you do the research better than I, you will find that they (Agape) do this often. I was so excited to order lab grown diamonds in an engagement setting. What I got was fake, simulated diamonds that you could purchase for less than $300 bucks for your $1000 plus. Now, if you fell for it, like me, DO NOT cut the tags off or alter the ring in anyway or the earrings they will send, probably out of guilty consciences. Contact them and initiate your return. They will likely try to then sell you the lab grown you thought you were buying for about $2000 more (total over $3k). Just tell them no thanks and return the entire package. They will refund your money and you can go get a ring either real diamond or lab grown real, for less money from a true local jewelry store like Jarod or Zales.
If they had not tried to upsale me for what I thought I had already bought, I would be happier
Because their ad made this seem so good, the price, which was deceptive, was great for lab grown. I was so happy to get a ring to ask my girl to marry me, and then wham.disappointment. I wont ever do business with them again
It will depend on the actual product when received. I will recommend based on that.
Quality is outstanding. Shipping was fast and secure. I even received a follow email requesting receipt confirmation. I appreciate the care and thoroughness.
I was gifted diamond earrings from Agape Diamonds in the past. I love them so much that I returned to Agape Diamonds when looking to add to my collection.
Great experience I Shop found what I wanted put it in my shopping cart made my order and two days later it was delivered by FedEx. I had no problems and my diamonds are gorgeous.
I liked what I saw online and I took a chance and so far everything‘s been great
Too soon too tell
Experience was good. Satisfied with cut, clarity, and changed the carat of my ring after my purchase and the agent was able to change the carat and change the payment the same day without any delays.
Had to return my 1st purchase. Received my 2nd purchase earlier than expected and the clarity of the diamond was explained thoroughly by customer employee.
Great looking diamonds that included matching earrings.
Item arrived quickly and was well packaged. Loved the options of being able to choose jewelry material (white gold vs gold and 14k vs 18k) and carat size of diamond
Love my new pendant! I've received lots of compliments on the necklace! My experience was easy and fast!
I’ve ordered from Agape before. Love my diamonds!
I couldn't be happier with the quality of this item. Their customers support was incredible, and shipping was amazingly fast
Very professional. Answered all me questions. Extremely polite.
I saw them on a Facebook add
Very likley
I think the ring is beautiful but your company sent the wrong size. It should have been size 7 instead of size 4. I am waiting for a return label to return the ring. I don't have access to a computer and don't have a computer to send and receive orders. This is becoming a little frustrating. Please, send me the return label so I can return it for the right size. I am 75 years old and this is very confusing.HELP PLEASE. JUST LET ME RETURN THE RING FOR THE PROPER SIZE AND WE WILL BE GOOD.THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.
Very likely
Great experience my wife really loves the 2.64 VT diamond ring and the 1ct apiece earrings. Thanks again will definitely refer yall to all my friends
Great
Seen it on facebook
I shopped around and found the better deal here at Agape Diamond. The whole process was easy. I feel that I got the best bang for the buck.
They look exactly like the picture, nothing wrong with them, however I meant to purchase the round cut; I like the thicker prongs better
They responded quickly and gave clear instructions on how I can exchange these cushion cuts for round cuts
Nice selection, great quality, good price
I purchased diamond earrings that are beautiful. They came in a timely fashion and i love them.
Because i wanted diamond earrings that were a carat each and buying real diamonds seemed silly so i went with Agape man made diamonds that i love. ❤️
The ring took a while to arrive and when it did i was not impressed with the ring.
They were super nice and quickly answered my questions.
Because i have bought from agape various times before
Gain trust and grow your business with customer reviews.
“Agape” means “Love” and Agape Diamonds embraces the sentiment of love by creating beautiful jewelry with conflict-free Simulated Diamonds, Synthetic Diamonds, Lab Diamonds, and Natural Diamonds that are ethically sourced. Our jewelry represents our love for humanity and respect for the environment by providing quality and value at an affordable price point. In addition to the Agape Simulated Diamond, we offer Lab-Grown Diamonds (Lab Diamonds) as well as ethically sourced Earth-Mined Diamonds (Natural Diamonds).
Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.
We have years of experience in online shopping support and our friendly and qualified jewelers and customer service experts are ready to help you on a personal one-to-one basis to ensure an excellent experience and easy access to the information you need about buying the perfect diamond ring. Please see the Agape's Testimonials Page to read real-life reviews from our shoppers.
Our Mission
Our goal at Agape Diamonds is to offer unique and beautiful designer jewelry at an affordable price point. We also know that without our customers, we would not have a business. Offering outstanding customer service and ensuring an excellent experience for each customer are our highest priorities, and we strive to make every experience memorable and ensure satisfaction with the final product. If you are looking to design your own personal one-of-a-kind engagement ring, our customer service and jewelry personnel are fully trained to help you with all your questions and/or concerns about our gemologist-approved synthetic diamonds as well as the custom design process. If you're new to buying jewelry, we can help you take the next step in purchasing a diamond engagement ring for your fiancé.
Help Agape Embrace the Sentiment of "Love" Today!
