I have been asking for a return authorization for more than a week and cannot get an answer
Product not as nice as represented. Card charged before shipping.
Simple as can be to place my order and the product is perfect!
It was great thanks you so much I appreciate your customer service
The product I received looks nothing like the on-line picture. Very disappointing.
Unhappy with length of chain and given untenable hoops to jump through to change chain size…
Beautiful ring
Ordered ring that did not work out. Returned and reordered.
I purchased a ring and also paid for an appraisal. I still have not received the appraisal.
Answer: At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Answer: Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com
Answer: I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
Answer: I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
Allurez has a rating of 3.5 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 7th among Engagement Rings sites.