Alo Yoga

Nice colors & designs but after a few washes looks like crap, gets stretched out too. Hate Alo yoga apparel! Also as you wear it, it gets bigger from the heat of your body or something and supports less and less througout the day(s).
Whereas lululemon for example which is the same price looks like new for years after even ******* washes. Will never buy alo yoga ever again no matter how beautiful it's made to look in the promotional photo. They also spam you the minute you walk into a store or pass their store by, i had to unsubscribe repeatedly. Wear that crap yourselves. I'm not paying premium price to wear chinesium leggings for only 2-3 months and then toss it.

Title: Extremely Disappointed with Alo Yoga's Poor Quality and Unresponsive Customer Service

I recently purchased a top from Alo Yoga, and I am utterly disappointed with the quality and the brand's inability to address a simple issue. Despite following the care instructions diligently, the sweat stains under the arms refuse to budge, leaving me embarrassed and frustrated.

First and foremost, the fact that a supposedly high-end brand like Alo Yoga produces clothing that cannot withstand basic wear and tear is unacceptable. As a customer, I expect the products I purchase to be of superior quality, especially when paying a premium price. However, this top has proven to be nothing more than a disappointment.
It is disheartening to see a brand that claims to prioritize customer satisfaction fail to address a legitimate concern. The lack of response only adds insult to injury and shows a complete disregard for their customers' experiences.

I find it incredibly frustrating that Alo Yoga seems to be more focused on marketing and promoting their products rather than ensuring their customers' satisfaction. It is evident that they prioritize profit over quality and customer care.

In conclusion, my experience with Alo Yoga has been nothing short of a disappointment. The poor quality of their clothing, coupled with their unresponsive customer service, has left me feeling frustrated and let down. I would strongly advise against purchasing from this brand, as they do not live up to their claims of providing high-quality activewear.

I don't know where to begin with Alo's customer service. This is the service you'd expect from Shein - and not a company whose products are rarely less than $100. I actually think I've received better customer service from shein than alo, come to think of it.
Alo seems to intentionally wait to ship out items that you purchased on sale until one of the items is out of stock. I know this because I ordered a sale order several days ago, and it took 4-5 days to ship out, but the non-sale order I placed once a bra I had been waiting for was restocked was sent out the next day.
If they wait until an item is out of stock for your sale order, they only give you the option to purchase it at full price. This is a great business model for scammers-
Advertise limited sales, and then fail to fulfill the central item in the order, making the other items purchased useless. I say that alo is intentional in this because they WILL NOT HONOR the price at which you purchased it on sale once it restocks, or if you want it in another size/color. I'm not asking for a sale price to be honored weeks or anything post-sale, but immediately after, once they failed to update their website stock appropriately. I have never, ever had this experience purchasing items on sale from a company before. In these situations, I have ALWAYS been honored with the sale price from the company when the problem was on their end. This is an absolutely insane way to treat customers when your products are this expensive. I thought alo was pretty legit - but these reviews tell a different story.

Alo has the worst customer service. I placed multiple orders last week. I received all of them, except for one hoodie. It was in stock at the time I placed the order. I never received an email or notification that the item is out of stock, nor received a refund. When I reached out to the customer service, they said it's out of stock, and I will have to reorder it when it's back in stock. No mention of refund. I had to request them to send me an invoice! My Paypal account still does not show the refund. If I had not reach out, they probably would have still charged for the item. I'll have to contact PayPal for the refund!

And last year, I purchased a jacket online. Per tracking, it showed that it was delivered. But I did not received it. When I checked the tracking, it was delivered to Texas. I live in CA. When I reached out to the customer service, they said it would take about a week to investigate and will reach out to me later. They are the one who made a mistake. I could not believe how they handle the situation. When I requested that they should deliver the item with express shipping immediately, they finally said they would. I finally got it, but it was two weeks after the order date.

They pretend like they sell high-end sports clothing line, but they hace lowest quality
customer service.

Scam! Returned 300 worth of merchandise…. F me …. No one dollar refunded! Scam bags! They did take my money and vanished