AmericanBlinds

Received our blinds on 5/9/20 and found they were all cut 3/8" shorter than what we ordered. Have been trying to get help from American Blind for 3 weeks now. Finally to day 5/26/20 I was able to chat with them and was informed they automatic make the blind shorter than what you want. If you order blinds from them and you want them to fit the inside of window order them long and hope they cut off the correct amount so they will fit the window opening.

Don B.

I would like to take a moment to tell you that we LOVE these blinds (Double Cell Light Filtering Shades by American Blinds) and couldn't be happier with them. We live in Ohio and these blinds insulate the windows when they are down and in the closed position. The color matches perfectly; they are beautiful. The next time we need blinds, we will go to your website first. Thanks again.
Sincerely,
Jody Marlin

The only thing I would like to change About American Blinds is your location. I have ordered from you for the office and my home. Every delivery has been prompt and each product has been excellent. I look forward to the items I order from you so much, the only thing better is to have you right next door!

Thank you for providing many satisfied purchases.

I ordered wallpaper from American Blinds and am very pleased with my purchase! The customer service was very helpful, and the paper arrived quickly and just as ordered. I will certainly recommend American Blinds to all of my friends for their wallpaper needs -- the price cannot be beat!

We received the blinds and installed them. As always, we are again very satisfied with the quality of the blinds and the customer service is fantastic. I wish more companies provided the quality of product that you produce. We'll be repeat customers again when the need arises for more blinds. We will definitely direct friends to American Blinds--no one can beat your prices and the customer support. Thanks again!
And, again, the customer support is excellent.

Hi Sean,
Our experience with your company was excellent. The blinds came in a timely
Fashion and seem to be of excellent quality. We will be happy to spread the word
To our friends who might be in the market for blinds in the future.
Sincerely,
Lynn & David Lipsky

The customer service experience I had was exceptional. The product line is vast and the prices are competitive. But moreover the quality of the blinds for the money were the deciding factor of why I chose American blinds. After ordering the blinds they arrived quickly and the installation was simple. I highly recommend, and I will look forward to doing business again with.

I would like to commend you on your staff. Karen helped us choose our solar shades. She was polite, helpful, and cheerful. I will continue to buy my window coverings from you and to recommend you. Thank you.

Original order in May arrived in June. 8 of 10 blinds to narrow for the windows. Fix: Reorder at BOGO. Donate original blinds to whatever. Not a problem since we OWN THEM. After one month of expedited and TWO shipping updates. We are notified the reorder doesnt exist because the blinds are no longer available for purchase. When asked how the were supposed to be shipping "tomorrow " for two consecutive weeks, silence and an apology. When contacted about a new replacement order we were expected to pay any difference for the house brand when we ordered name brand. When asked about compensation..."will call" you tomorrow". No call, but the day after we get an email refunding our money for only the replacement order in 5 to 7 days. 3 months, two separate orders, TWO PAYMENTS, we have 7 useless blinds and a refund in a week. Customer Service was pathetic. Do not bother wasting your time with American Blinds.

I'm a repeat customer and have ordered a variety of different kinds of blinds over the years. Covered 18 windows over the last 5 years Satisfied or I wouldn, be back

I am very pleased with the blinds I bought from American Blinds. As well as having a good selection of quality blinds at reasonable prices, the website is easy to navigate, ordering sizes and accessories is very easy, and delivery is swift and secure. I would definitely recommend American Blinds to anyone looking for an excellent product and the very best and friendly service.

I ordered nearly $1000 worth of blinds. Received as promised and all but one of the blinds worked and fit well. However, one blind had a non working tilt mechanism. I called and was told a replacement blind would be sent out. Instead I received a replacement tilt mechanism in an envelope with no instructions. I contacted American Blinds and was told that the factory would not send a replacement blind because it was easy to replace the tilt mechanism. I might agree if it failed after using it for a period of time. But a new blind that doesn't work should be replaced with a blind that does work. Worse there were not even any instructions included with the replacement part. I know I could replace it, but I just don't think I should have to.

Great place for quality blinds and service. I know that there are issues with metal products and that's what delayed delivery, but you know what there are worse events going on in the world and we did eventually receive our blinds and I know that American Blinds did the best they could under the circumstances as they always have in the past and so thank you.

I have purchased blinds and shades from American Blinds multiple times. Every experience has been positive. Their customer service is very helpful. The directions and mounting of shades and blinds are easy. I would definitely recommend American Blinds to anyone.

Juan gave terrific customer service!
He knows how to treat customers! BRAVO
The follow up and follow thru was outstanding.
This is the second time I have used American Blinds.
The service each time was outstanding.
I highly recommend them.

I have tried three times to get the correct Levolor blinds from American Blinds. Its a joke. They won"t even return calls now. I have sent countless emails with pictures and they still cannot get it right.
Use anyone else but American Blinds!

The Roman Shade I purchased and received was the wrong style, color and material. It wasn't easy to contact customer service either. Once I emailed their "SocialCare" rep and wrote a review on sitejabber, however, I got a timely and satisfactory resolution to my concerns. I was very pleased to finally have contact with the right rep and that they were apologetic and extremely helpful. Mistakes and problems will always happen but how they took care of it that made all the difference. Special thanks to Lauren who really took care of business!

This is the second home's window treatments ordered from American Blinds. They were Bali NeatPleat and Bali Honeycomb. I have never had one bit of problem with American Blinds. They get the order correct every time and the production/shipping time is superfast! I admit I have price shopped my orders but never have found any better prices and I already know the entire process of ordering/receiving goes smoothly with this Company. Always satisfied!

Sean,
Congratulations to American blinds. The blinds I purchased were PERFECT. The color, quality and fit was awesome. I could not be happier with the blinds. I ordered these using your 800 number and your customer service associate provided excellent customer service. He answered all my questions and very appropriately made suggestion for things I was overlooking.

Again thank you and thanks for the coupon. We are in the process of finishing the lower level of our new home and I will definitely be ordering more blinds.

Thank you,
Jody Hild
Altoona, Ia. *******

I recently purchased 4 light filtering roller shades and the only issue I had, and it was a minor one, was that I don't remember seeing if the hardware was included with the purchase of the shades. I certainly may have missed it but, it was something I just assumed (and hoped was included, which it was). Again, I probably missed it but, if so, maybe it needs to be more prominently displayed.

I have made multiple, very satisfactory purchases from American Blinds, and I have and will continue to tell friends and family about the company and the great service.

I placed an order for wallpaper and then found out I would need to leave the state before it was delivered. I contacted the company before it was shipped and asked that it be held until I returned. The CS took an adversarial attitude and told me they would ship it anyway. I said I wanted to cancel the order and they said I had to do it in 24 hours; I had. I filed a claim with Paypal and American Blind's answer was to speed up the shipping. So much for the claim on their website of '100% satisfaction guaranteed'.

Someday I'm going to learn to believe the reviews I see online and avoid companies like this like the plague.

We ordered multiple blinds from here and where planning on buying several more until from this site until now. One out of the multiple blinds we ordered came too short and they refused to replace the blind after contacting multiple times explaining the situation.

I was very happy with the wallpaper and border I bought. The room turned out beautifully. I was worried about the accuracy of the colors on the website pictures, since the wallpaper and border were on separate pages, and I had to hope they’d go well together. I really love your huge selection. I was able to achieve the bright, cheerful look I imagined. Very, very satisfied.