AmericanBlinds

Your company was the only one I could find with large window sheer blinds...thank you!

I ordered Hunter Douglas duettes for a 4100 sq ft home 17 years ago from American Blinds and now that I am replacing some of them because I had such a great experience with them. This time I ordered Roman shades for 5 windows and 2 doors. I loved the fabrics that I chose, even though I did not have time to order swatches so that was not the problem. I am unhappy that they trimmed the shades down 3/8" from the size of the windows as now they look too small on my windows. On the French doors, the header is so deep that the blinds stand off my windows, thus defeating the purpose of paying extra for room darkening shades. When I contacted them to exercise their 100% guarantee promise, I was told it was my fault because I did not order swatches! I LOVED the fabric, it was the fit that I was not pleased with. When I placed the order, the sales person ASSURED me that if I didn't like the shades, they would replace them but that is such a lie! When I called, I was told I would have to purchase new blinds at whatever discount promotion they were currently offering. The only "guarantee" from American Blinds is that they lie and they falsely advertise satisfaction guaranteed! I WILL NEVER ORDER FROM AMERICAN BLINDS AGAIN and highly recommend that others avoid them!

Easy to use website. I've used American Blinds before and have always been satisfied

I received exactly what I wanted -- a high-quality honeycomb shade. Delivery was fast. And the price was great!

I called to ask questions and Jose was very helpful. I just placed my order on line and it was super easy.

I did not see a shipping address until after the ordered but I called and sales quickly resolved the issue and sent me a confirmation.

great!

Easy to look around online. I'm hoping the colors are accurate because I didn't have time to order samples. I needed to order before the sale ended.

Easy to order and received in order faster than expected.
Thanks!

The order process is great. The order arrived in time and the blinds are very nice. I highly recommend AmericanBlinds

It was very easy following the instructions on how to take the measurements for the opening where the blinds were to be installed.

Easy to order, great selection to choose from and great measurement instructions. They fit perfectly.

The FREE samples I ordered came promptly & were very representative of the product. My shade fits perfectly & looks great!

Got samples and then ordered blinds. Fast and simple. I got blinds exactly what I ordered. I wanted wooden blinds and not plastic. Love them!

Everything worked seamlessly from beginning to end! I am thoroughly pleased with my purchase and the entire process.
Thank you!
Lisa

I love this company and they are my "go to" place when I'm ordering blinds. I've never been disappointed!

Easy to install, perfect fit. Just follow the measuring instructions and there should be no problem.

Honestly, I was 100% satisfied with our transaction. One thing you can do?
Keep up the good service and fair pricing.

I'm a single mom, I bought a house, and then I lost my job. We need blinds. First off, I'd like to say that the sales rep. I talked to on the phone was very nice. We spoke many times before I put in my order. In our first phone call, and in every single one after that I explained that I needed 1 in blinds. I had bought 2 in before from a different company and they were too big. I also told him, in every call, that I would like to stay under $500 but would pay more for what I needed. In the last couple of phone calls he kept telling me that they had special 2 in blinds that would work, and would be better, than the 1 in I requested because they had a smaller bracket and were cheaper. Even still, I said I wanted the 1 in. In the last call, he talked me into the 2 in saying they were better. Not knowing anything about blinds, I caved. They got here and would not fit at all! They are way too big! Why wouldn't he just let me get the 1 in I asked for in every phone call!? You can screw half of the bracket with 3/4 in, but the blinds are too heavy for that and rip out of the wood! They were not explained correctly at all. Then I call and want to exchange the blinds for the correct ones I had asked for and I ask them to listen to every call so they knew that I hadn't made a mistake and was not lying about what was said. They agreed. Then I sent the woman an email, explaining in detail all the things that were said and she turns around and reiterated the exact things I said in my email to her as to why she would not fix the issue! What on earth!? Then she says you can use half of the bracket if that's all that will fit, but it's too heavy to stay in the wall! If you only needed half of the bracket, then why in the world are the brackets double the size rather than just the 3/4? Please explain that. Then they want me to buy new blinds for the same deal, but I have not started working yet and cannot afford to start all over and but new blinds when all I asked for were the correct blinds. I didn't even ask for a refund. Just send the right blinds.

Undependable. They don't have their deal together. Such a horrific experience. They kept blaming their suppliers. Worst ever.

I am very very pleased with your product and prompt delivery. I will certainly shop with you again! Lee Pozar

One of the two blinds has a crimp on a blade, otherwise 5 stars.

Love American Blind. I have furnished multiple blinds with American blinds.

Tara was very helpful. Blinds were delivered in the time frame promised.