• AmericanBlinds

AmericanBlinds

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Overview

AmericanBlinds has a rating of 4.4 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality, and great price. AmericanBlinds ranks 5th among Doors & Windows sites.

  • Service
    99
  • Quality
    338

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.4%
Positive
203
Neutral
6
Negative
6

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10,022 reviews

32
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How would you rate AmericanBlinds?
Top Positive Review

“Communication Good be Better. New Blinds Good.”

Mark M.
11/8/24

I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.

Top Critical Review

“Paid for blinds 21/2 months ago. Still no idea when they will be here.”

Bill D.
9/11/24

I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Reviews (579)

Rating

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Reviews that mention popular keywords

american blinds (560) customer service (456)
Thumbnail of user arleena9
California
1 review
0 helpful votes
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December 25th, 2021
Verified purchase

Plenty of styles to choose from. I need a mini blind

Quality
Thumbnail of user annemaries78
Illinois
2 reviews
0 helpful votes
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May 24th, 2023
Verified purchase
• Updated review

We called in today and spoke with a representative who was very helpful...

Reason I chose this business:

Recommended

Reason I chose this product:

They are just what we want.

Quality
Website not user friendly
June 22nd, 2023
Verified site experience
• Previous review

* AmericanBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jamesm7700
Ohio
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Price and selection all good - Delivery was weeks faster than quoted.

Quality
Thumbnail of user bonniew397
Texas
1 review
0 helpful votes
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February 5th, 2022
Verified purchase

It was easy to order. The blinds arrived early and fit perfectly. They really look beautiful.

Quality
Thumbnail of user virginiap655
Ohio
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Very good instructions for measuring and selecting the correct product!

Quality
Thumbnail of user lindac3811
California
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Great job! Got what I ordered in the time frame that was communicated

Thumbnail of user cynthiah849
Texas
2 reviews
0 helpful votes
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February 23rd, 2022
Verified purchase

Easy to install and fit great inside the window frame. Would purchase from American Blinds again.

Quality
Thumbnail of user lorih824
Colorado
1 review
0 helpful votes
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March 16th, 2022
Verified purchase
• Updated review

Great company, fits perfectly! Always use American Blinds for my window coverings.

Quality
This is the best blind company I've ever worked with
February 21st, 2022
Verified site experience
• Previous review
Thumbnail of user rhondak242
Nebraska
2 reviews
0 helpful votes
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April 11th, 2022
Verified purchase

Easy to order and install. Very satisfied with my experience..

Quality
Thumbnail of user annag1103
Ohio
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

Super easy to order. Perfect dimensions. Beautiful!

Quality
Thumbnail of user randallm234
Texas
1 review
0 helpful votes
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April 18th, 2022
Verified purchase
• Updated review

Easy ordering, blinds always fit correctly! Good quality

Quality
Excellent product
February 26th, 2022
Verified purchase
• Previous review

Easy online ordering, fast shipping, blinds fit perfectly

Quality
Blinds received as ordered
December 21st, 2021
Verified purchase
• Previous review

Easy online ordering. Blinds received had accurate measurements and fit perfectly.

Quality
Thumbnail of user katieg332
California
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Well designed web site, ease of use,
Affordable prices.

Quality
Thumbnail of user diannaf56
Illinois
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Good customer service and my agent was very responsive.

Service
Quality
Thumbnail of user ritag259
Arizona
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Up quickly, look perfect and protect from hot afternoon sun.

Quality
Thumbnail of user tomb36
Arizona
1 review
0 helpful votes
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May 17th, 2012

Great experience. Blinds were shipped on time, fit perfectly and very easy to install

Thumbnail of user joel371
Illinois
1 review
0 helpful votes
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May 15th, 2013

Very satisfied. Easy to customize, fair price and quick delivery. Will buy gain

Thumbnail of user vicenter29
Texas
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Great choices and selection. Exactly what we were needing.

Quality
Thumbnail of user marianom28
New Mexico
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Great detailed info…everything appears to be good i would recommend this item.

Quality
Thumbnail of user alexh1139
New York
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Orders came promptly, were of consistent quality, accurately cut to match my windows

Quality
Thumbnail of user doloresb202
Ohio
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

All good matched other ones in the room. Easy to install, work great!

Reason I chose this business:

Previous good products/ delivery.

Reason I chose this product:

Matched other blinds I bought in room.

Quality
All good hopefully get order in good shape!
April 30th, 2022
Verified site experience
• Previous review
Thumbnail of user stevea2074
Utah
1 review
0 helpful votes
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August 17th, 2024
Verified purchase
• Updated review

Fine FineFineFineFineFineFineFineFineFineFineFineFine

Service was fine. Solution was not.

Service
Quality
Good stuff!
June 30th, 2024
Verified site experience
• Previous review
Thumbnail of user margaretj1095
Ohio
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Customer centered
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality
Thumbnail of user steveng2197
Kansas
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Ok Fine so far.aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Quality
Thumbnail of user cathieg27
Washington
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Awesome, products are terrific, customer service superb

Quality

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Typically does not respond to reviews

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