• AmericanBlinds

AmericanBlinds

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Overview

AmericanBlinds has a rating of 4.4 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality, and great price. AmericanBlinds ranks 5th among Doors & Windows sites.

  • Service
    99
  • Quality
    338

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Positive reviews (last 12 months): 94.4%
Positive
203
Neutral
6
Negative
6

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10,022 reviews

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How would you rate AmericanBlinds?
Top Positive Review

“Communication Good be Better. New Blinds Good.”

Mark M.
11/8/24

I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.

Top Critical Review

“Paid for blinds 21/2 months ago. Still no idea when they will be here.”

Bill D.
9/11/24

I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Reviews (579)

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Reviews that mention popular keywords

american blinds (560) customer service (456)
Thumbnail of user williamg3533
Florida
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Quick and easy. Never knew that shopping for blinds could be so enjoyable and stress free. Product was good quality and true to the color ordered. Also very easy to install.

Quality
Thumbnail of user heatherc1718
California
2 reviews
0 helpful votes
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June 7th, 2024
Verified purchase

It took a lot of reading to determine how to measure and what kind of shades to select. The end product was exactly right, installed with a medium amount of effort and looks and works well.

Quality
Thumbnail of user kimw1341
Florida
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

Website very user friendly.promo code was entered for me. Price was unbeatable.thank you.

Quality
Thumbnail of user christopherb2281
Washington
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

Easily navigated site with helpful information. Third purchase. Love em.

Quality
Easy to navigate site and product is well liked thus...
September 17th, 2023
Verified site experience
• Previous review

Easy to navigate site and product is well liked thus far...

Everything fine so far...
May 10th, 2023
Verified site experience
• Previous review

Everything fine so far...

Thumbnail of user annao673
Illinois
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

I had 1 product that did not work correctly and American blinds replaced promptly

Service
Quality
Great customer service
March 31st, 2024
Verified site experience
• Previous review
Customer serves very helpful
June 1st, 2022
Verified site experience
• Previous review
Thumbnail of user janap87
Macao
1 review
0 helpful votes
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July 12th, 2024
Verified purchase
• Updated review

Such great shades! Wonderful quality! Easy to order- awesome options. Thank you!

Quality
So many options and great prices
October 11th, 2023
Verified site experience
• Previous review
Thumbnail of user margoh34
California
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

The sales price is perfect for my powder room. Easy to install looks great.

Quality
Thumbnail of user teresab1794
Iowa
1 review
0 helpful votes
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July 9th, 2024
Verified purchase
• Updated review

Ordered on line. Blinds came quicker than expected. Quick and easy

Quality
Easy to order, reasonable price, well made
May 23rd, 2024
Verified site experience
• Previous review
Thumbnail of user donnab3829
New York
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Easy to order samples & measuring instructions were spot on. No problems installing it. Just beautiful- good quality.

Quality
Thumbnail of user lisap3489
Montana
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The salesman Cory Campbell was very helpful. Helped me pick out the right curtain

Quality
Thumbnail of user johnp7158
New York
2 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Easy to order, good quality.
WiFi app simple
Programing the blinds with the remote could use improvement.

Quality
Thumbnail of user gracec869
New York
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Ordering was straight forward, did not have to Waite long for delivery. Product us as described.

Quality
Thumbnail of user michaelk5893
Ohio
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Blinds were on sale and so far we are pleased with them especially considering the price.

Quality
Thumbnail of user laurelr94
Indiana
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Easy to order, easy to put up and a perfect fit. Shades block sun but not view!

Thumbnail of user brycel92
Wisconsin
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

One set of blinds had the wrong color tape.
A call to company said they don't make them in that color anymore, and was going to check with manufacturing to see what they could do.
Haven't heard anything since.
Also, I was sure I ordered top down- bottom up comb shades, cause I ordered them through a representative.
They came bottom up only,
The packing list shows bottom up, but I ordered them through a representative, so I didn't enter the order.
Of course there will be no proof without the conversation being recorded.
We ordered from American because our first experience was great.
This one was disappointing.
Only two of five blinds ordered were right.

Service
Quality
Thumbnail of user gaylonj1
Indiana
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

Was a good choice of blind. It's just what I was looking for. It was easy to install and works smoothly. I very happy with this blind.

Quality
Quick and easy
May 4th, 2022
Verified site experience
• Previous review
Thumbnail of user scottf1742
Texas
1 review
0 helpful votes
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July 6th, 2024
Verified purchase
• Updated review

I've been very happy with the blinds I've ordered and the service after the sale.

Quality
This is my 2nd order
May 1st, 2024
Verified site experience
• Previous review

This is my 2nd order. The first went so well, I decided to go ahead and do it again.

Easy to find what I was looking for, good prices
April 20th, 2024
Verified site experience
• Previous review
Thumbnail of user robertom451
Arkansas
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Easy website to navigate. Needed 2 custom size blinds and they deliver, happy with the purchase

Quality
Thumbnail of user donnaw2300
Washington
1 review
0 helpful votes
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April 28th, 2024
Verified purchase
• Updated review

Brackets did not work with our order. Company sent new ones expedited but a little frustrating as it still took a week to receive. Such a tiny difference in the look of both that they can be easily mistaken. Perhaps a more distinctive look would help.

Service
Quality
Since the customer is able to select the type and color...
March 1st, 2023
Verified site experience
• Previous review

Since the customer is able to select the type and color on the landing page, it would be nice if that would transfer over to the customization page, like the size does, instead of going through the whole list of types and colors again. Otherwise, great experience. I am a repeat buyer and will return again!

Thumbnail of user michelled2740
Illinois
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Awesome website and so easy to use!
Blinds look awesome! Get your blinds from here.

Quality
Thumbnail of user connieb1054
Michigan
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

I have all american blinds in my house and i luv them. They was very easy to install.

Quality
Thumbnail of user waleskag5
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

American Blinds is a great company to order custom window treatments. The quality of fabric and workmanship of window treatments is top notch. I'm a returning customer and I'm always pleased with my order and customer service I received.

Service
Quality
Thumbnail of user patricias4903
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Received color samples and ordered. Easy to use samples came quickly

Quality
Thumbnail of user vickis1168
Michigan
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

The site is easy to navigate. Customer service was excellent

Quality
Thumbnail of user ramonat10
Indiana
2 reviews
1 helpful vote
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June 19th, 2024
Verified purchase
• Updated review

I am a returning customer, and will return again! These 2" faux wood blinds are perfect!

Quality
Perfect Blinds!
May 22nd, 2024
Verified purchase
• Previous review

In my 100-year-old home, I have very tall windows, and was having a hard time finding blinds. American Blinds fit the bill perfectly! I have more windows to update blinds on, and I WILL be back!

Quality
Not all that easy to navigate
April 6th, 2024
Verified site experience
• Previous review

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

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