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AmericanBlinds has a rating of 4.4 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality, and great price. AmericanBlinds ranks 5th among Doors & Windows sites.
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10,022 reviews
I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.
I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?
My final total was $674...then when I paid it jumped up $55...what the heck!
Then I was billed $731
That order was cancelled because manufacture would not make what I was able to order. Then representative sold me on clear view cellular shades. No chords visible- not true and they are 1.5" deeper than original specs. Extending out of the wood frame window- beautiful blinds if you want strings going down both sides of window and they can be recessed! I had to pay more too!
These are custom ordered and they gave me a credit but customer is still very unhappy
My final total was $674...then when I paid it jumped up $55...what the heck!
Then I was billed $731
The experience was pretty good but could be improved if the selection process for the color and type of shade didn't have such a vertical orientation. I frequently had to scroll way up and down the selections in order to note the type of cellular shade and color when making comparisons.
The shades' production was delayed, resulting in a fairly protracted delivery time. Definitely longer than I felt justified. If I recall correctly it was something on the order of a month between when the first shade was delivered and when the next two arrived.
During the ordering process I was told that the two angle top shades would be operable (they would raise and lower.) Once they arrived this proved to not be the case.
We like the shades but it was a bit of a project to get them and then to make them operate as they should.
We used customer service when we ordered the shades. The woman who spoke to us was very helpful.
The experience was pretty good but could be improved if the selection process for the color and type of shade didn't have such a vertical orientation. I frequently had to scroll way up and down the selections in order to note the type of cellular shade and color when making comparisons.
I could not find the thickness of your basic faux wood blinds. I see you say the will not warp and I'm hoping the wider blinds do not sag due to width.
Easy to order. Fair quality. Waiting to see if they hold up. I am going to type gibberish to allow this to submit.
sent me the wrong order. I am in Md. package arrived for Ca.
Fast and easy! Great price and service! Good quality and well packaged! Arrived in perfect condition!
Received but they were shipped late and the color I originally ordered was not available and that was not conveyed until after I ordered and paid
Easy to follow instructions.
I am a repeat customer, have been pleased with American Blinds quality and service.
Good variety of fabrics and styles and timely delivery. Sometimes the workmanship has been a little off but fixable myself.
The platform was hard to do using my iPhone. Worked much better using computer
The platform was very janky - long time to process
Always a great experience - easy to order; tons of selection - great prices. You guys win!
Repeat customer - keep it up your product and services are great. Easy flow for ordering.
Received swatch samples quickly, website design tool very easy to use and navigate, pricing reasonable, quality seems top notch
No hernia Gonzalez and Edwardo were outstanding and are the reason I placed my order. This is a factual statement! They were the reason!
On sale and easy order
Took forever to receive
Window is high up- no wand
We ordered American Blind Brand not an off company
Never heard back
Garett was a great help! Made sure I had the correct order sizing and color.
When received a few of the blinds had extra material at the top
I have been looking for custom blinds for quite some time and the websites will not give me any pricing without all my contact information. I was able to go to your website find out what I needed, at the price I wanted with plenty of options!
Good website. Description of products well presented. Instructions to measure very helpful.
THESE BLINDS WERE HARD TO FIND, THE ORDERING EXPERIENCE WAS SO EASY AND THE COLOR OF THE BLINDS IS PERFECT! BEST SELECTION YOU CAN FIND. THE BLIND FIT LIKE A GLOVE, SO THEY KNOW WHAT THEY ARE DOING WITH MEASUREMENTS!
Courteous help provided to re-construct prior 24 year order for a replacement blind purchase.
Ms. Shanna deserves most of the credit
I received a shade that had a bowed piece of wood in the valence. It was replaced without an issue.
Donovan in Houston was so helpful over the phone. He really helped us to make our purchase more simplified and I am excited to see what we ordered in place on our porch. I did have to phone on the last day of the sale because I always wait too long and even then he helped as much as his time would allow. But don't do what I did and wait to the last day of the sale to get your questions answered before placing the order!
Always so easy to order. Have placed several orders and have never had a problem.
You website was easy to navigate and I am pleased you had 1/2 mini blinds and a good sale price.
Fast and easy to calculate and see product, yes it was. Very good.
Very easy! Great selection. The communication on order status and delivery was great.
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Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
