• AmericanBlinds

AmericanBlinds

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Overview

AmericanBlinds has a rating of 4.4 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality, and great price. AmericanBlinds ranks 5th among Doors & Windows sites.

  • Service
    99
  • Quality
    338

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.4%
Positive
203
Neutral
6
Negative
6

Instant Feedback

10,031 reviews

32
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How would you rate AmericanBlinds?
Top Positive Review

“Communication Good be Better. New Blinds Good.”

Mark M.
11/8/24

I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.

Top Critical Review

“Paid for blinds 21/2 months ago. Still no idea when they will be here.”

Bill D.
9/11/24

I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Reviews (579)

Rating

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Reviews that mention popular keywords

american blinds (560) customer service (456)
Thumbnail of user adriennek120
New York
1 review
0 helpful votes
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May 28th, 2022
Verified purchase
• Updated review

Easy, as long as chat doesn't pop up and won't go away.

Quality
Easy, clear, fast, lots of options
May 11th, 2022
Verified site experience
• Previous review
Thumbnail of user inezm38
California
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Great company. I have used it for years and have referred many friends and family members.

Quality
Thumbnail of user amys2912
Illinois
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Very easy to follow ordering process and excellent quality and value

Quality
Thumbnail of user michaell4585
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase
• Updated review

Quick and easy, affordable. Status of order was timely and accurate.

Quality
Quick and easy
April 17th, 2022
Verified site experience
• Previous review
Thumbnail of user jamesm6871
Wisconsin
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Web site works great except for the preview window
Great products

Quality
Thumbnail of user markp2134
Maryland
1 review
0 helpful votes
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February 18th, 2022
Verified purchase

Great selection and price, easy to order, loved the color selection and custom sizing

Quality
Thumbnail of user danl879
Ohio
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Fast and accurate. And got the exact size I needed.

Quality
Thumbnail of user joanh532
Minnesota
2 reviews
0 helpful votes
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December 19th, 2021
Verified purchase

Website easy to use. Love your blinds. Recommend American Blinds to family and friends

Quality
Thumbnail of user kellyt881
California
1 review
0 helpful votes
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July 20th, 2022
Verified purchase
• Updated review

Easy to order but the quality isn't the greatest. Product is cheap but it was very easy to install

The customer service far exceeds the products every customer service representative I spoke with was extremely professional very helpful I felt that I received top notch customer care

Reason I chose this business:

The great discount

Reason I chose this product:

Mainly the color was a great match for my Decour

Service
Quality
Easy to order
June 5th, 2022
Verified site experience
• Previous review
Thumbnail of user dennish736
Michigan
1 review
0 helpful votes
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March 30th, 2022
Verified purchase
• Updated review

Never any problems! Great fit, great selection!
Easy installation!

Quality
Quality product
February 2nd, 2022
Verified site experience
• Previous review
Thumbnail of user karink104
Pennsylvania
1 review
0 helpful votes
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April 13th, 2022
Verified purchase

Great selection. Easy to shop and order and install.

Quality
Thumbnail of user kevina1433
Texas
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

So far so good they look wonderful and the quality it wonderful

Service
Quality
Thumbnail of user lisar2343
New Jersey
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Easy to use and easy to order and did not wait very long for them to arrive

Quality
Thumbnail of user jamesk2486
Minnesota
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Easy to view and order. The site was easy to navigate and verify. Liked the custom order and style.

Quality
Thumbnail of user ricka344
Arizona
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Very good. Easy to navigate, blinds and options easy to follow

Quality
Thumbnail of user alexandrel9
Brazil
1 review
0 helpful votes
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February 28th, 2013

Products were delivered on date, with a very very good packing! Very good experience!

Thumbnail of user michaelp4372
Connecticut
1 review
0 helpful votes
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February 19th, 2022
Verified purchase

Site Easy to navigate, free swatches.
Site was easy to navigate and liked free swatches

Quality
Thumbnail of user jodyj90
South Dakota
2 reviews
0 helpful votes
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April 11th, 2022
Verified purchase
• Updated review

Easy to navigate website, quality product, easy to install

Quality
Easy to navigate website
February 22nd, 2022
Verified site experience
• Previous review
Thumbnail of user sabrinac285
Arkansas
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Very easy to order, beautiful design, easy to install

Quality
Thumbnail of user annemaries78
Illinois
2 reviews
0 helpful votes
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May 24th, 2023
Verified purchase
• Updated review

We called in today and spoke with a representative who was very helpful...

Reason I chose this business:

Recommended

Reason I chose this product:

They are just what we want.

Quality
Website not user friendly
June 22nd, 2023
Verified site experience
• Previous review

* AmericanBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jamesm7700
Ohio
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Price and selection all good - Delivery was weeks faster than quoted.

Quality
Thumbnail of user lindat1588
California
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

I love this company, their products and response time!

Quality
Thumbnail of user danv362
New York
3 reviews
0 helpful votes
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December 22nd, 2021
Verified purchase

Great site! Easily navigated. Just wish there was an easier way to compare products.

Quality
Thumbnail of user franks1538
New Jersey
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Your promotions are what brings me back when I need window products.

Quality
Thumbnail of user deborahs1981
Virginia
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Easy order, looks great, a lot to choose from fast service. Quality work

Quality

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Typically does not respond to reviews

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