• AmericanBlinds

AmericanBlinds

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Overview

AmericanBlinds has a rating of 4.4 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality, and great price. AmericanBlinds ranks 5th among Doors & Windows sites.

  • Service
    99
  • Quality
    338

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.4%
Positive
203
Neutral
6
Negative
6

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10,027 reviews

32
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How would you rate AmericanBlinds?
Top Positive Review

“Communication Good be Better. New Blinds Good.”

Mark M.
11/8/24

I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.

Top Critical Review

“Paid for blinds 21/2 months ago. Still no idea when they will be here.”

Bill D.
9/11/24

I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Reviews (579)

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Reviews that mention popular keywords

american blinds (560) customer service (456)
Thumbnail of user billd1182
Illinois
1 review
0 helpful votes
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September 11th, 2024

I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Service
Shipping
Thumbnail of user markm6693
Oregon
1 review
0 helpful votes
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November 8th, 2024
Verified purchase
• Updated review

I originally ordered blinds in a ruby color. After a month long delay I inquired about the delay. I was informed they were out of stock and it could be another month. I cancelled it and switched to another color which arrived in a timely manner and look fine. I was disappointed I was not informed of the delay until I was the one who had to make the inquiry. You should be more proactive in letting your customer know what is happening. I am otherwise very satisfied with blinds I have now received.

I was very satisfied with the customer service once I called you. The person was friendly and helpful. But as stated in the comment box above I was disappointed I was not contacted first about the delay in my original order.

Service
Quality
Clear and efficient steps to follow
September 19th, 2024
Verified site experience
• Previous review

Clear and efficient steps to follow. Good price.

Thumbnail of user nonap25
North Carolina
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

It was pretty easy to do. I'm trying to replace some blinds that don't open or close. I was hoping I could just slide the old blinds out of the side mounted inside brackets and slide the new ones in but no such luck. I also would prefer cords to the wand for opening and closing.

Quality
Thumbnail of user lindae1910
Oregon
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

We had an issue with one blind on a previous purchase. I called the company and in one short, easy phone conversation they took care of the problem. Prompt, courteous, and stress-free experience.
I will continue to use them for my next blind order -- which will be coming up soon since we moved into a new home with horrible window coverings. I'm changing all the windows...slowly.

Service
Quality
Thumbnail of user kevinl2865
New Jersey
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Like they'd last about a week. It was a pain in the neck getting this order straightened out. When I bought my house 18 years ago, I had 16 venetian bilnds made without incident. I was put off y this transaction.

Service
Quality
Thumbnail of user tracig137
Ohio
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I am a return shopper. I'm hoping I'll be as satisfied this time as I was the first two. Prices make it very affordable to change your style on a budget can't wait to receive my new window treatments

Quality
Thumbnail of user brandong872
Michigan
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Glad we decided to use this company for our blinds needs. You can feel the quality and they were cut just right. Great fit! The only thing I suggest is a longer wand.

Quality
Thumbnail of user cathyb1039
Oklahoma
2 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

Easy & perfect! Very happy with the quality! It's important that one knows what one wants before shopping on line for this type of product. Common sense helps. Thank you so much! Love them and intend to buy more in the future.

Quality
Thumbnail of user tamerab53
Virginia
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Very easy to order. Good price. Installed quite easily by one person. Fast ship. Very pleased and I would buy from here again and recommend to anyone.

Quality
Thumbnail of user davidg7139
West Virginia
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

The blinds are terrific especially for the price. The screws have 8mm heads which is much better than phillips screws. Plus there is adhesive to hold the mounts in place while you drill and put in the screws. Very easy to install by yourself. I'll be back soon for the rest of the blinds I need to replace.

Quality
Thumbnail of user kateb706
Wisconsin
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

So excited! These blinds were shipped super fast. They came in excellent condition. They were easy to install. And came with clear instructions. I would definitely order from this company again! These are the best affordable blinds. Dad, I have purchased. Can't wait to order more!

Quality
Thumbnail of user denisel1338
North Carolina
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Wow! Had purchased the Coolina shades at a local home store but I was in need of a particular size. I found American and ordered it! So easy. So glad I found this site The shade fit perfectly! Could not be happier. Am ordering a shade for my bathroom next.

Quality
Thumbnail of user gails1166
Texas
1 review
0 helpful votes
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July 6th, 2024
Verified purchase
• Updated review

This is the 3rd time I have used American Blinds and was disappointed with the selection for the decorative fabric roller shade options; so I chose the woven fiber shades.
However, the new requirement of having to purchase the motorized lift for most of the shades greatly increases the cost. This will discourage many shoppers.

This is the 3rd time I have used and was disappointed...
May 22nd, 2024
Verified site experience
• Previous review

This is the 3rd time I have used and was disappointed with the selection for the decorative fabric roller shade options; so I went with the woven wood throughout. I also do not like having to use the motarized lift for the roller shades. We do not have children in our home. Reconsider this as it adds a surcharge to the shades.

Thumbnail of user philips804
Washington
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase
• Updated review

Customer for years since about 1980 or before. I'm replacing or upgrading 12 year old shades in my second house now from your company.

Quality
Quick
October 8th, 2022
Verified site experience
• Previous review

Quick. Previous good dealings.

Thumbnail of user louisc704
California
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I had a problem with one of the blind cords and immediately American Blinds sent a replacement. Great customer service

Service
Quality
Thumbnail of user troyc242
California
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase

Received all my packages with no damage. Love the quality and ease to install my blinds. Will use them again.

Quality
Thumbnail of user joyces1505
Florida
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Easy to use. I have ordered from this company several times over the years, and have always been satisfied.

Quality
Thumbnail of user deanh513
Idaho
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Informative and easy to find what I need. I had purchased blinds a few years ago at a previous house, and decided to order some for our new house. It's easy to configure what you need and place your order on the website. I used scaffolding to install mine due to the height, and we now have afternoon shade on our patio.

Service
Quality
Thumbnail of user davidf3484
Texas
3 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

First order. Shopping experience went well.
We'll see how it goes when delivered!

*Update…. Blinds are exactly what I wanted for my big window. They have great privacy and let in a lot of light while doing that. I'll be getting some more!

Quality
Thumbnail of user kevinc3621
Wyoming
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I had 5 tabs open and selected the same options from each place. American Blinds was the most cost effective.
Now that I've received and installed my blinds, I'm very happy... great product easy install

Quality
Thumbnail of user coreyb334
Kansas
1 review
0 helpful votes
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September 8th, 2024
Verified purchase
• Updated review

Have ordered from A.B many times. Always have a good experience with ordering, shipping and product quality!

Quality
Everything is explained well and the products are of...
December 18th, 2023
Verified site experience
• Previous review

Everything is explained well and the products are of good quality.

Shopping experience was great
November 25th, 2022
Verified site experience
• Previous review

Shopping experience was great. Good instructions & descriptions about products.

Thumbnail of user gloriag1014
Illinois
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I PURCHASED BEFORE IN YOUR PAGE AND SHADES CAME OUT VERY GOOD
I HAD THE SHADES FOR ABOUT 10 YEARS AND STILL SOME WERE WORKING
FINE - JUST DECIDED TO CHANGE ALL OF THEM

Quality
Thumbnail of user dea46
California
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Video and guides were helpful. Selections were amazing. Fourth of July savings were unreal. Free shipping was extremely attactive, as very few places ship to Hawaii, for a reasonable cost.

Service
Quality
Thumbnail of user carolw2467
Wisconsin
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Great website. User friendly.
I received my blinds in less than 4 weeks
Very nice quality woven blinds.

Quality
Thumbnail of user barbaral2697
Minnesota
1 review
0 helpful votes
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May 8th, 2024
Verified purchase
• Updated review

Have ordered before and are very satisfied with our previous purchase. Perfect fit and color!

Quality
Have ordered before and are very satisfied with our...
March 24th, 2024
Verified site experience
• Previous review

Have ordered before and are very satisfied with our previous purchase.

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

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