• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,342
Neutral
94
Negative
329

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28,709 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,730)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user marks5863
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

Received the radiator in the mfg box. The box was damaged on both sides which made me think the radiator would be damaged, however after inspecting the radiator, there was very minimal damage. I don't think it will affect the overall performance. Also, the radiator cap was extremely hard to get off.

Reason I chose this business:

Past good experiences

Thumbnail of user franks2002
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Nice new intake system at a very good price. I had to make some modifications but I didn't expect it to be a direct bolt on. 5 liter mustang engine in a 65 Ranchero doesn't get many direct bolt on mods.

Reason I chose this business:

The product I was looking for and free shipping.

Thumbnail of user iand423
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

Can't beat the price at American Muscle! Especially for the premium items they have in stock

Reason I chose this business:

Trusted for the parts I need

Thumbnail of user davidm9283
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Weather Tech floor mats worked perfectly but the fender well liner wasn't as expected. Instead of being a thick plastic similar to the factory it was a thin piece that looks like anyone could have made with a heat gun. The part worked but was difficult to install do to misalignment of the premade mounting holes and the plastic not being cut to allow for proper installment of nut clips. I made it work but word have preferred something closer to the factory quality.

Reason I chose this business:

I’ve been planning some repairs and upgrades to my mustang and looking at multiple sites. This one just had a couple of pieces I decided to get from one vendor.

Thumbnail of user amyd1475
Amy D. – AmericanMuscle Rep

Thank you for your review.
If you would like to discuss, please reach out.
I hope to hear from you soon.

Amy
EXT 257

Thumbnail of user ivanrobertog
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

Ordered the parts on friday and it said guranteed monday june 6 and now it says scheduled delivery for june 9 why would you put that on there that's very deceiving, I expected the parts on the day you guys say even before you pay its when you would get the part im soo upset and mad, frustrated and pissed off this is not ok we all have things to do and work on I shouldnt have to be looking for my package if you guys are saying it's gonna take 3 effing days stop lying to tour customers, I would suggest making your shipping say package delivery 5-10 days be more real about it

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user dillons87
1 review
0 helpful votes
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October 7th, 2023

DO NOT BUY SETS OF WHEELS FROM AMERICAN MUSCLE. They sent me 3 wheels in one color and 1 wheel in a completely different color. And now refuse to make it right. They said there is nothing they can do because of strict refund policy of 30 days. I had the wheels in my garage until I had them mounted and noticed the color difference. I'll never buy from American muscle again. The center cap is correct on a different wheel of a completely different color. The customer support representative suggested I sell the one off colored wheel so I can purchase the correct wheel from them. I can't believe the blatant disregard of not acknowledging their mistake. I have spent over $6,000 on their website and that was absolutely the last order I will ever place.

Service
Value
Shipping
Returns
Quality
Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear about your experience.
If you would like to discuss- Please let me know.
I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user dms9
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Ordered the power stop extreme z26 pads front and rear for my ZL1. Arrived very quickly and was followed up by a catalog specifically for the ZL1/Camaro. Seamless process, great price and product ordering process. I still like the paper catalog rather than internet so that's a plus. Thanks!

Reason I chose this business:

All American Camaro Firebird Association
Shame I didn’t know about the discount nor was I able to use it and I didn’t call the Prez(that procedure should be fixed!)

Thumbnail of user kevinm4779
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Exhaust is great, perfect rumble. Took 8 hours to install.

Reason I chose this business:

Good reviews. Trustworthy company.

Thumbnail of user devs65
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Quick shipping and quality products! 5+ stars from me.

Thumbnail of user arianc1
1 review
3 helpful votes
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September 7th, 2017

I ordered an intercooler for my ecoboost Mustang after not receiving it on the delivered day i reached out to American Muscle to see what the hold up was. They told me it was processing that it hadnt been shipped out yet. I called once again and this time they told me it was getting shipped out that day. So i called today and told them to cancel my order since they still didn't know when i would get my intercooler. I have order from them before without no issues. But this time i needed this part before I shipped out overseas and wont get to drive my car for a year.

Thumbnail of user timw971
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

At first it was good. But then I realized it was 1 year off. So had to call and cancel that order and place a new one. That was on the 18th and today is the 24th tomorrow is Christmas and the new order has not showed up. So I guess my Daughter doesn't get a gift from me.

Thumbnail of user antonv53
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Super fast and easy thank you so much you guys as always rule!

Reason I chose this business:

Who else is going to hook up my Mustang other than A.M.?
No one!

Thumbnail of user alicias737
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

He was very polite we were around the corner and he actually waited

Thumbnail of user davidh8830
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

The stitching was not done properly. The thread on the ends was loose and made the covers unuseable. I cannot install these because I am afraid the sewing will come apart. I am not happy with these mirror covers an I wish I had not purchased them.

Reason I chose this business:

I thought the product would be of quality, but I was wrong.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
If you would like assistance with these mirror covers-
Please contact our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user richier36
1 review
0 helpful votes
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September 9th, 2022
Verified purchase

Nearing the end of doing a LS swapped S-10 and purchased 2017 Camaro wheels. He didn't include the fancy lug nuts. I found them on American muscle. Cheap. Really cheap, so cheap that I just bought it right then. Minutes later, i did a quick search and found the Camaro lug nuts I ordered (for the Camaro wheels) don't fit on S-10s. I didn't cancel the order bc even though I can't use them right now, the deal was too good to pass up! (the shipping cost was more than these 20 nuts) now I have the lug nuts so that means I have to buy a Camaro! I'm cool with that

Reason I chose this business:

Good stuff, great prices

Thumbnail of user raymondj472
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

I placed my order Wednesday night and received all of my items on Saturday. I was surprised on how well they pack the items to ensure no damage. Checkout was a breese and included free shipping. I couldn't be happier.

Reason I chose this business:

I chose American Muscle because they have all the brands that you need for your mustang in one place. Shopping is easy and simple to use. They even include instructional videos on some of the parts you order.

Thumbnail of user royp88
1 review
12 helpful votes
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October 5th, 2019

I was so excited to fix up my Mustange! Purchased rims and tires and there is a blemish on one of them I called American Muscle in hopes there would be a resolution! They told me that they would not be able to replace it but I could take it to a chrome shop to get an estimate and they MIGHT be able to help, no guarantees! I also ordered louvers and waited for over a month, when I called they told me that they had been discontinued. Customer service is good only when you make a purchase!

Thumbnail of user williamd2520
3 reviews
0 helpful votes
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November 23rd, 2023
Verified purchase
• Updated review

Good selection. Parts came 2 days later than expected. Some of the spark plugs where out of their boxes and rolling around in the package. Haven't been able to install yet so hoping they are alright.

Reason I chose this business:

Ordered items from American muscle in the past.

Good selection and able to get parts quick
November 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Can get my parts quicker than other places.

Easy navigation of site and easy checkout
March 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best pricing and quick shipping.

Thumbnail of user edwinb318
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Sorry, I do not installed the equipment yet.When I do it, I can describe my experience.

Reason I chose this business:

Because are responsible and serious at all.

Thumbnail of user jayy26
1 review
2 helpful votes
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April 2nd, 2018

I dont even know where to start. I bought the Mcleod rst clutch kit rated at (800hp). Had it installed... broke it in 500 hundred miles, traction control off, in stop and go traffic. The whole nine yards, anyway went to run the car bit. Car slips in third and forth at high rpm. ( note: my car is pushing about 580 to the wheels) I call America Muscle and some female answers. I explain my issue. I was surprised at what they told me... that my car wasnt making enough power to make the clutch engage wtf... lol ridiculous! They pretty much told me I was screwed and didnt offer no exchange or anything. Its a damn shame, I would recommend shopping Mcleod website before shopping here. Horrible company with Little mechanical knowledge.

Thumbnail of user rossa120
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

My son and I are doing a Gen 3 Coyote swap into a 1966 Ford F100. We installed a QA1 coil over front suspension kit which requires 4.6L Mustang V8 motor mounts. AmericanMuscle had a set of heavy duty red poly bushing motor mounts that provided the solution. Right part, top quality and best price. Thanks AmericanMuscle.

Reason I chose this business:

Excellent product description on their website was hat helped me confirm this was the kit I needed. The price was right too. I will look to AmericanMuscle for future parts for this project.

Thumbnail of user franky633
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Easy to install took no more than an hour, and they look great

Thumbnail of user michaelq818
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Got what I needed, got it a day sooner than expected. Overall experience was good

Reason I chose this business:

Couldnt find the wheel anywhere else

Thumbnail of user jordanc723
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

U sent me the wrong rims but I like just hope my tires will fit.

Thumbnail of user mujob1
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Easy fast delivery the staff at American muscle is awesome

Reason I chose this business:

Best place to buy parts I use American trucks for my pick up nothing but good people here and fast delivery

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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