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AmericanMuscle has a rating of 4.4 stars from 6,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,704 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
When you have entered your car year, make, model, etc. and then search for parts on the AM website,,, you will get parts listed that are NOT for your car along with the ones that are, all mixed together. YOU must pay close attention to the fine print that says NOTHING about which car the wrong parts are for. You CANNOT assume that just because you searched for parts for your car, that they will recommend actual parts for your car. Their response is - "you should have checked." BTW, you get to eat the wrong part because you did not double check THEM.
Tip for consumers:
Double and triple check part applicability to your car before you place an order.
Products used:
Have to reorder from another supplier. Don't have a part right now.
Super quick delivery, everything in package was protected and came just the way it should. Always impressed with American muscle and there urgency too take care of there customers
Always shopped with them
When I received my box it was already opened. Seemed very unprofessional given that it's coming from a reputable seller. I don't know if anyone tampered with my order.
The staff at American Muscle is always helpful and willing to follow-up should any issue arise. Amy F. Of the sales team was especially helpful on a recent order.
Easy ordering, accurate tracking, delivered two days earlier then original estimate. And arrived with no damage. The clutch was in the car later that day and is working great.
They have everything for my 2006 Mustang GT. The prices are good and deliveries are on time. I have never had an issue on any order.
Was amazed at what these springs did to my car. Delivered quick and got here quicker than I expected. Will definitely be buying more car parts to come.
First time buy through AM and very pleased. Product was easy to install. I had to cut to fit (just slightly long). It looks great and I'm happy so far with the whole process.
Got great and was able to install it with one other person just on jack stands in about 2 hours total. Sounds great… not too loud and has a deep rumble to it. Best bang for your buck out there!
Placed 4/20/22 no order placement yet and money out of my affirm account checked affirm and they say it's American muscle but who knows I will pay all of this off if I ever get my pipes for my 2013 camaro I want to hear that sound is all
All on time, thank you guys! Placed my order and actually I got 1 day before which is really cool because gave the perfect time to get my car done, definitely I will keep using you as a provider
Good stock on parts
No problems at all. I bought for my 87 Thunderbird (sorry not the 84 Mustang, that's another future project). AM had what I needed and shipped quickly to get my project done. Thank You!
American muscle gave me a great deal on high quality parts. Everytime I order something they always assist with the super fast shipping. Thanks to the team at American muscle you guy's are awesome.
Great price
Super fast shipping
Good customer service
I needed new tires and was looking for good discount code and Ashley.C helped me get the best discount possible. American Muscle will always be my go to source for car parts.
I Needed new tires
Detailed product pages with lots of reviews and pics make shopping easier. AM is also easy to reach on the phone for more advanced questions and their online videos of their products are informative!
A total disaster, wheel and tyre experts they are not. Messed order up several times etc etc…. How hard is it to order 4 wheels and tires lol.
Dont buy from these clowns!
I am very sorry to hear about your experience.
I have left you a voicemail.
If you have any questions, please let me know.
Amy
EXT 1257
My only issue is that Fed Ex put my $2,000 tire and wheels close to the end of my driveway not near the garage as they said! Fortunately they were still there when I got home!
Have had good experiences over the years
Thank you for your feedback.
If you have any questions-
Please let me know.
Amy
EXT 1257
Good spoiler but the package is missing the alignment template, made install hard without it. Had to make my own but i wish they actually supplied one
I am really sorry to hear about your experience with your spoiler.
If you have any questions please contact our customer
Service. We are happy to help.
Amy
EXT 1257
I was worried the gasket would be messed up cause they usually just throw stuff around at the mail places but it was packaged very very well to prevent any damage. Came perfect
I bought this for my husbands 2020 mustang gt and he absolutely loves his car he was a little worried about the clamps but we followed the directions and it turned out amazing
My husband choose
These headlights are excellent. The look, brightness, and ease of installation are all top notch. I cannot thank AmericanMuscle enough for their installation videos. A HUGE help!
The installation video is what sold me.
I have always had a great experience with American Muscle. There parts always fit right and shipping is wayward fast plus great customer service in the past.
Best website for my car that was most organized and legit. Seemed like a place that I wouldn’t get ripped off or scammed by. Years later still here!
I ordered my front bumper bra a few weeks ago and I tried checking status online and of course apparently its still processing, I actually talked to a rep and he had no problem taking my money not telling me it would be forever before I got my product, I've ordered several things in the past month with no problem, the only response I get its due to the Corona virus, if it doesn't get any better I'll never order again.
I paid $158 for some splash guards that are absolute crap! I could have cut up a milk jug and spray painted it and it would look just as good. Sending them back.
I thought they had good stuff.
I'm so sorry to hear about your experience!
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.
Amy
Ext 257
I ordered a single fog light assembly replacement. Out of stock for 12+ weeks? I get email alerts when it says it's in stock but it never is?
Need more 94-98 COBRA parts..
Looking for 98 cobra parts
Looking for 98 cobra parts
Placing my order was so easy! In and out in just a few minutes. AM always has what I want. My packages arrived when they said they would!
Gotta go, time to install
AM always has what i want, no reason to go anywhere else!
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy