• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
95
Negative
324

Instant Feedback

28,663 reviews

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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,712)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user jayrev
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

My first time ordering thru American muscle and it went very well! Communication was excellent. Confirmed email right away with all your order details, update shipping status and honestly every quick delivery! Would recommend for all your car needs 🚗

Reason I chose this business:

A lot of positive reviews from website and YouTube car reviews.

Thumbnail of user lawrencen311
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

As always, website awesome, ordering easy.been a customer for 20 + years and NEVER been disappointed.

Reason I chose this business:

Repeat customer

Thumbnail of user guestg434
2 reviews
0 helpful votes
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July 8th, 2024
Verified purchase

The instructions were a little vague based on my particular year and model but...nothing you can't figure out. The reason for 4 stars is...they don't mention that the filter is soooo oily that no matter what you do it slips off the connector. A search only was easy enough...clean the connecting part of the filter with alcohol and rough-up the two connecting surfaces with sandpaper, (I also sprayed a little hairspray on the connector and the connecting part of the filter...so far, the dang thing has stayed on.

Now for the good...the car sounds the same idling but whoa...when you get on it...a much deeper sound and the acceleration seems quicker as well...the CAI was easily worth the cost.

Reason I chose this business:

Best prices...

Thumbnail of user cheyennes81
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Best material and best clothing choice! Mustang week is coming and this will be worn 86% of my trip. 😊

Reason I chose this business:

Basically American muscle is the only choice in mustang parts and clothing. I’ve been shopping here for multiple years and will continue to do so!

Thumbnail of user ericl1980
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

They are very patient and go the extra mile to make sure get exactly what you want and need. No hassle on a return. Good service

Reason I chose this business:

Ive used them in the past on previous challengers.

Thumbnail of user joeo775
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

They took all of 20 minutes to install. A real snap. Even though I can't see them while driving, I know how good they look. Now I'm waiting to save some money for my engine mods I want.

Reason I chose this business:

Once I saw your catalogs,I was chomping at the bit to get some sort of mod. I forsee some retirement money being spen for years to come.

Thumbnail of user leonardj145
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I can't say enough good about American Muscle. Products are always delivered promptly as described. Thank you

Thumbnail of user nathana518
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

My smoked side marker lights took about 3 to 4 days to show up. They showed up with no damage and look awesome on the car!

Thumbnail of user josephe878
1 review
0 helpful votes
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August 12th, 2024
Verified purchase
• Updated review

This is the last time I will ever spend another dime of my hard earned money with this company absolutely the worst customer service I have ever experienced in my life. Purchased two wheels after spending time chatting with your "so called" tire/wheel specialist to verify the Forge Star 92 Drag Star 18 x 5 would fit my 2019 Dodge SRT Hellcat Challenger I was assured the would fit more than once by this "specialist'.
The order shipped however 3 days later I only received one wheel the other was lost by FedEx. When reaching out to customer service I was informed even though they confirmed with FedEx the package was lost that they wouldn't ship a replacement immediately but had to wait 3 more days which is unacceptable. It's not the customers fault your company had an issue with the shipper. Then it gets worse I test fit the one wheel and you guessed it the wheel cleared the 6 piston Brembos but the lug studs didn't even penetrate the wheel hub in order to even start a lug nut. It's been a week I've demanded a refund but you continually yank my chain, and you are so inept when informed the wheels do not fit your company spent the money to ship the other missing wheel. Makes no sense so now you will pay to have both wheels shipped back. Never again and your customer service rep John T. Needs to find another profession totally worthless customer service lacks common sense completely.

Reason I chose this business:

I’m not perfect…will never make this mistake again

Easily found what I was looking for and was assisted...
August 2nd, 2024
Verified site experience
• Previous review

Easily found what I was looking for and was assisted with an unexpected discount by Tony very pleasurable experience

Reason I chose this business:

Quality parts and previous experience and had the wheels I was looking for in stock

Easy to find parts
September 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best options for parts I was looking for!

Thumbnail of user dustinm439
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Live where I can pickup at warehouse. Just wish there was a little wider selection. Great service though.

Reason I chose this business:

Local pickup. Needed part fast.

Thumbnail of user medinm
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The louver is nice and all but they plastic plate with metal nuts don't go together won't screw strips super easy

Thumbnail of user jeremiahk97
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

From what I have experienced so far has been nothing but joy, it was easy and I love ordering parts from here knowing it is going to get here relatively quick and safe, it was easy to find what was looking for and I am super excited to put together my dual m-80 pypes exhaust with these new axle backs (the final piece to the puzzle)

Thumbnail of user johnj4403
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Delivery came very fast but was delivered to my neighbors house near me. Still the items received were not damaged and in new condition.

Reason I chose this business:

Heard great reviews and recommendations.

Thumbnail of user michaell7131
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Ordered quite a few times now. I love the constant sales. Shipping is super prompt, and I normally get everything within 2 days.

Thumbnail of user agustintiscarenot
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

The customer sales rep was very helpful with my order. I definitely recommend buying from American Muscle.

Thumbnail of user michaelr6429
1 review
0 helpful votes
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July 9th, 2024
Verified purchase
• Updated review

Your company sent me a totally wrong item meant for someone that owns a Camaro. The return process is a pain and can't believe you won't send my paid for item till you get the wrongly sent item back. Don't think I will ever buy from your company again!

Reason I chose this business:

Repurchase of same item.

Always very easy as shopping is my vehicle specific
June 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Repurchase of same item.

Only issue is that any year prior to 2015, finding...
November 2nd, 2023
Verified site experience
• Previous review

Only issue is that any year prior to 2015, finding accessories for my 2013 Dodge Challenger R/T is challenging.

Reason I chose this business:

Had the exact trim piece I was looking for.

Thumbnail of user zyrellb
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

It was amazing didn't take long me and a friend did it on the weekend and I've been in love with it since

Thumbnail of user richardl3530
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I wanted a metal fuel door without 5.0, GT, or any other inscription... plain (other than the shinny set screws). I also did not want to pay 3 digits $$. The MMD Billet Aluminum Fuel Door; Black fuel door fit my wish.

Thumbnail of user troyh503
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Ordering experience flawless item was missing matched 3 pieces in box ordered gloss black left piece was mat black

Reason I chose this business:

Modification shop Down South Power Jacksonville Florida

Thumbnail of user michaelf5443
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Ordered this kit for a great price and was shipped really fast just in time when I really needed it! Quality parts from AM saved the day again!

Reason I chose this business:

They have always been a reliable source for aftermarket & OEM parts I need for my mustangs!

Thumbnail of user markusa46
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The installation of the light was very easily and struggle free. Looks great and blends in nicley with my black Mustang

Reason I chose this business:

Great part for great prices! My #1 go-to for aftermarket parts!

Thumbnail of user johns13199
2 reviews
0 helpful votes
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August 22nd, 2024
Verified purchase

I wanted a $200 gift card. No could do. I went up to $250 which was a pre-selected amount by you folks.

Reason I chose this business:

You have been pestering me with daily emails for years, so I bought a gift card for my SIL's birthday. Something about a useless cold air intake for his 2910 GT Premium.

Thumbnail of user davidp6584
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

They help me get the parts for my car the I was looking for a while and the experience with the person the I spoke it was very helpful. Thanks

Thumbnail of user brians4470
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Ordering is easy. Shipping was fast. But came with a broken oil fill valve. The one side was broken down to the threads and the other was crushed down. Packing could have been better as It only had a thin piece of cardboard around it. Shipping company's don't seem to care either. Part packing and shipping to blame. Was glad I was able to use a tool to back out the remaining threads and have to go by new fill valves any way. Part of the oil fill broken off was not even found in box it came in. Come on you can do better.

Reason I chose this business:

Usually because of wanting a better product and someone who seems to care. Not in this case however.

Thumbnail of user alvisl11
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Ordered some very hard to find Mustang GT500 struts...they had them to me in 2 days! Great service and suppppperrrrr fast shipping. Thanks again!

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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