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AmericanMuscle has a rating of 4.4 stars from 7,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 8th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
29,500 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
Why I said it's terrible, is because my box came complete destroyed like someone ran sacked it. It makes me mad cause I spent so much money and can't even get a return option. Terrible shipping and service. I've been waiting for my tune and guess what nothing, worst 800 I've ever spent I will not be buying here again?
Overnight delivery with no hassles or delays -- fantastic!
Next month I have another order for you, & I look forward to the same great experience.
You had the part I needed & offered free shipping & fast delivery.
Bought two items from you a month apart. Both were promptly delivered. Thanks!
Your delivery was very good but your install has been stalled and I'm waiting for instructions on where it is to be done
Honestly, didn't expect the good service. Fast and efficient. Someone even called me to confirm my order. Rare now days.A++ for me...
Good reputation
Noticed a drastic change right away! Everything felt more powerful and fast, it even sounded a lot meaner. Worth all the money.
Great results. Did exactly what I wanted. Only bad thing is I paid 180$ then two days later they went on sale
Install went well until I tried to install the MAF sensor. Sensor would not go into the slot. I tried to spin it 180 degrees and still wouldn't go in. The slot was not completely cut out for the sensor to slide in. When I called to ask if I was doing something wrong or had to cut the slot out myself I was told that I had to submit pictures for a return. I was told that I had to wait 3-4 business days to process. Since I was almost finished I decided to make sure everything else was correct. So I decided to install the heat shield. The hardware to attach was incorrect. Standard size fasteners for metric threaded holes. Unfortunately I am not going to go through another return process. I bought the correct fasteners from local hardware store. They worked perfectly. Then I had to reinstall my old CAI just to be able to drive to work. My first experience with American Muscle and most likely my last. Very disappointed with customer service I received and the return policy.
Had the product I wanted
Got exactly what I needed quickly. I have ordered from them before and will continue to order all my car needs.
They offer a huge selection of of me car, their videos on how to and the cost.
Good experience. Easy shopping and navigation of the website. Many items to choose from when trying to fix up your car.
Great product selection, easy shopping experience and look up tool. Shows you many options for your vehicle and competitively priced.
Great prices and fast shipping
Easy install and could not be more pleased. It's the little touch that makes it look a little really nice
I ordered new rotors, brake pads, and calipers for my 2010 Dodge Charger. Everything came on time and fits perfectly!
Got parts in a very timely manner, and everything was what I ordered. However I had applied the code for the free AM gloves and received everything but them. Not a huge deal but was kinda like damn
Works with 10 1/2" clutch and 11". I had the 10 1/2 for use with the T-45 trans and everything worked perfectly. Be sure to order pressure plate bolts and dowel pins separately!
Cheapest option I found for the item I needed
From finding the parts on the website to them showing up at my door, it was quick and easy, as always
American muscle cannot be faulted for the problems that I experienced with this order, the website did wonderfully and provided me with the information necessary, however I would say that the install video was a little misleading as the product install was more difficult than I was led to believe
I chose American muscle because their website is easy to navigate, they divide all of the parts nicely and make it easy to find what you need with little to no technical jargon.
Customer service was very helpful. Every time I order something, it's very well shift fast n quality is excellent
I picked American muscle because they know what they're doing. You can answer questions for me, will recommend highly recommend.
Best price and fast dilver love it I will tell everyone about it
Good quality. Reasonable price and delivery time. All the parts I have ordered from American Muscle have been excellent.
They have the best delivery time.
This is one of the best deals on the site. I really wasn't expecting much for the price, but I was pleasantly surprised. WAY better than stock, it gives a deep intimidating ride and idle. About a 3.5 out of 5 for overall loudness, with some cracks and pops when downshifting. Definitely happy!
On July 25th I spent $1961 with sales representative Nick, I order a new set of rims and tires. I was PROMISED delivery on Wednesday the 31st. Also, it is stated on their website all orders get shipped with 2-3 days. On the 31st with no rims I reach out to them and was then told they are now magically out of stock even though they still show in stock online and now the new delivery would be 12 WEEKS. This company is a complete scam and just takes your money without shipping the product. DO NOT ORDER FROM HERE!
Tip for consumers:
This company is a complete scam taking peoples money and not shipping the product
Products used:
None
I found the perfect floor mats for new mustang! They fit 2024 mustang perfectly. Shipping & delivery were fast!
I love the look of mustang all weather floor mats!
It was great and I will be shopping more in the future. They have everything for my car in one place. The prices are decent too.
Found everything for my car in one place.
Got the parts I ordered in a timely manner and were exactly as described. Great price and will definitely order from here again.
Staff was very knowledgeable and helpful of everything I needed. Always impressed with American Muscle Staff.
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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hey Jeffrey,
On your future purchases we do price match comparable auto sites you can call our sales techs to place the order for you and they can assist with this! If you place the order online and then find a lower cost we will match it up to 7 days after the order is placed. Hope this information was helpful and if you need anything else please do not hesitate to reach out via chat.
Thank you,
Allison