• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,339
Neutral
95
Negative
324

Instant Feedback

28,664 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1962) customer service (1111) shopping experience (376) quality parts (213) air intake (92) sales rep (37)
Thumbnail of user daniels4908
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Everything was pretty simple to figure out. The pictures were good for reference. Only thing I wish was available would be sound clips for a better reference of what your buying

Reason I chose this business:

It's where I e gotten almost all of my cars accessories.

Thumbnail of user seane542
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Awesome selection. However my order arrived with a piece missing. Currently I'm waiting for A reply regarding the piece being sent.

Reason I chose this business:

Awesome selection & great diy videos!

Thumbnail of user donw886
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Shopped several other sites and all said they had the part until the NEXT day when my purchas was processed. THEN they tell you they don't have the part, even though their wed page shows they have inventory!

Thumbnail of user lauram4167
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Customer service was great they were able to assist me by sending me the right item after receiving the wrong one came really fast.

Reason I chose this business:

Have a 2010 Ford Mustang Gt and been buying all of my parts here on AmericanMuscle they have the right items for your vehicle

Thumbnail of user trinityc55
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

American Muscle is a great place to purchase generic parts, electronics, and equipment for your Mustang! The shopping experience is hassle free, check out is a breeze, and shipping is fast! Way to go AM, keep making progress!

Reason I chose this business:

I chose American Muscle because the parts are generic and authentic and pricing is reasonable.

Thumbnail of user matthewh2519
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

From all the products i've ordered, they have all shipped the next morning and got here within the next 2-3 days.

Reason I chose this business:

The quality parts that are sold

Thumbnail of user bryanh956
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Delivered quickly, didn't get bombshelled with 1,000 emails about the status of my order. It just showed up, just like in the good ol' days.

Reason I chose this business:

Other websites were not accepting my billing/shipping info. American muscle sure as $#*! figured it out and got the sale b/c of it.

Thumbnail of user lamarm77
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

My experience with American muscle was excellent. Parts are always shipped and received fast and customer service great

Reason I chose this business:

I’ve ordered several items over the years from American muscle and was never disappointed

Thumbnail of user ernestog147
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Very easy to navigate through and a lot of options. Made finding parts for my car very easy and not so confusing.

Thumbnail of user robertc8354
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I have received the same wrong order two times I have a Camaro they send me parts for a challenger RT. The return process is a pain in the butt with photos taking to FedEx. It's just a pain now. I have to do it twice and then they tell me my order will be delayed not impressed.

Thumbnail of user rafaelh138
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I used the promo code and it didn't credit for my purchase of the styling light bar. Kind of crappy deal. American Muscle, are you going to make it right?

Thumbnail of user philr331
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I Waited 2 Months for and Item to Be in Stock. I Was Notified That It Was in Stock. After I Placed My Order, and the Order Was Accepted, I Was Then Told That It Was Not in Stock. Very Disappointed...

Thumbnail of user chrish4033
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Very good company parts are great. I feel american muscle is a little disorganized. Seems everyone is willing to help to many hands in one jar causing confusion. Other than that tho great company

Thumbnail of user paulm3422
3 reviews
0 helpful votes
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August 22nd, 2024
Verified purchase

I've always had a good shopping experience on American muscle. They have all the parts you need for your Mustang

Reason I chose this business:

They sell quality OE parts. I shop American muscles most of the time...

Thumbnail of user barrye252
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Fast on shipping and keeping me informed. I only received half my order but they did inform me of ship date on the rest

Thumbnail of user davidt4549
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Every time I call everyone is a delight to talk to! Very knowledgeable and fast shipping! Shout out to Brandon for help!

Thumbnail of user victorm1114
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I find American Muscle to be the perfect website to shop in for all the parts i need to complete my 5.0 mustang gt build. Slowly but surely

Thumbnail of user georges2964
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

The delivery was fast! Great service. I still haven't opened my items yet. However, I'm sure the quality is just as good as the delivery service.

Reason I chose this business:

I’m a Virginian Chevy lover club member and American Muscle was recommended to me.

Thumbnail of user markt2709
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I have purchased a few items for my Mustang over the years and have always been very pleased not only with the product, but the service of getting it here and if I have any questions they are johnny on the spot! I recomend them very highly.

Reason I chose this business:

Done business with them before and I have been very pleased.

Thumbnail of user allent263
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I bought this car used it was super clean I thought it would be nice to install a tuner, much to my surprise the pcm was already swapped out by previous owner, he kept the tuner and his mouth shut, so I spent 600.00 + on a 400.00 tuner. Your answer was contacted Diablo Depending on how all this works out will determine future purchases.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you Allen for reaching out.
You would need to talk to Diablo sport about the code to do the swap.
Really sorry for any inconvience.
Please let me know if you would like to discuss your experience.
You can contact me at EXT 1257.
Have a great day!

Amy

Thumbnail of user clemdawgo
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Been working good so far since it was installed a few weeks ago. I haven't seen the lower one in operation yet but my vehicle stays in the proper operating temperature.

Reason I chose this business:

Best values and a huge selection of parts, etc;.

Thumbnail of user brandonr1036
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Great one as usual. The parts were exact and the shipping was fast as it has always been. Will continue to use in the future

Thumbnail of user michaelp7260
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

My experience was great. Unfortunately my 3m bonding agent was evaporated by the time it got to me. But the items are beautiful and I am thankful

Reason I chose this business:

I was looking into shopping with yall. Found another seller with a cheaper price. Got scammed and decoded to go through with the top dogs in this industry. Thank you

Thumbnail of user isidroc25
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I got the package and delivery was good on time but it was delivered down the road lucky the Neighbor
Brought it to me

Thumbnail of user patrickw1248
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I was wanting to return because I longer needed them. Can return with a fee and only in store credit.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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