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AmericanMuscle has a rating of 4.4 stars from 6,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,681 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
You tell me it's available when I buy it and then wait till last minute to say it's out of stock, you need to keep track of your inventory better
Called and talked to a guy about my car for a few minutes, was super nice and helpful. Over all great customer service and shopping experience!
Heard about it from a buddy of mine that uses Americantruck
I'm a new customer and I'm very impressed with this site, its service, my chat with Zach, and how easy it was to place an order!
Google search
Received order overnight in excellent condition all merchandise as described. Will order from AM again
Had the party’s i needed
I was very satisfied with the time it took for my order to come in. Very quick and seems like a great place to order new mods for your vehicle.
It’s a reliable place to watch order mods.
I was easily able to find the accessories I was looking for, shipping was fast and in time for Christmas!
Recommended for the accessories I wanted
The installation was easy and confortable, i do it in my garage with a pairs of jack 3ton and all normal tools thanks
Because is cheaper good stuff and confiable
Shipping was fast received my Item on time and it works great. I recommend this product as well as this site.
Everything worked as promised. Fast delivery of custom tune through the cloud application. Easy to install.
Website was easy to navigate. My products got delivered on the date that the website told me I would receive them.
AmericanMuscle has a lot of parts for my car. I was suggested to check it out by others.
Pictured was polished stainless cat back exhaust. I got some dirty brown mufflers that I wouldn't put on a go kart
Best variety of any parts
Placed three orders with AM. The first order arrived within a week no problem. The second order I noticed the incorrect state was added to my shipping address, I called AM and was told that I would have to pay $15 for them to intercept it and redirect it to the correct address even though I didn't enter the incorrect info, I paid with PayPal and they add the shipping address for you automatically at checkout. When I checked the order summary on my PayPal account the shipping address was entered correctly. It must've been changed by AM. Luckily that order arrived even with the incorrect state listed. The third order is currently MIA. AM can't locate it. The tracking info says "order processed ready for pickup" but AM says it was already picked up? They've put in an RMA request to another department at AM which could take up to 5 business days for a response and then another 8 business days for UPS to hopefully track it down. I ordered it a week ago. I was told that I had 2 choices, purchase another one or wait to see if UPS can find it.
**update** After AM blaming UPS several times for misplacing my order, the order was located at one of AM's "alternate warehouses". It hadn't been shipped yet. Shocking. Cancelled order. Was told by phone rep that they will not issue my refund until I cancel the PayPal dispute that I submitted.
I just ordered a Baer front brakes kit from CJPony for $2k that I would've ordered from AM. Never again.
Brake lines showed up/ half of them. Spoke to a person but ultimately decided to reorder and return the half order.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Site navigational and the page moving when loading is kinda annoying but still a good experience. Fast shipping and good parts.
Your open box deals are usually very good
Site navigational and the page moving when loading is kinda annoying but still a food experience.
Your open box deals are usually very good
Part looks correct and matches what I asked for. I haven't installed it yet but when I do you'll know. I'm
I’ve purchased here before.
No issues this time ordering to Canada however there were no instructions for both products and programmer even had no box.
Can't find same product in Canada
Easy product research and purchase. It shipped quick and was fairly easy to install. Good little performance upgrade for the price.
Found best variety and most reasonably priced power adder and suspension components for Mustang GTs online.
Always a pleasure doing business with you guys. Parts are always available for order and they arrive in a timely manner.
Reliable and consistent good quality products.
Simple order process, sale price was very good and free shipping to boot. Arrived very quickly in perfect condition. Very satisfied.
Previous sales
Site was easy to navigate, quickly found what I needed. Placing the order was just as simple and deliver was quick.
Google search for the parts I needed, brought me to American Muscle. Glad to have found this site. Definitely going to be a keeper
My boyfriend sent me links for his Christmas present and I ordered them. Fast shipping I guess. That's all I know.
My boyfriend sent these specific links.
I like your services, help on choosing the adequate part, fast delivery, good material. You are the best ever. Thank you
Hassle free. Got a pair of M/T et street radial pros for over $200 less than the next best price...awesome deal
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience.
I have left you a voicemail.
If you have any questions, please let me know.
Amy
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