• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,336
Neutral
94
Negative
325

Instant Feedback

28,678 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,714)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user danielr2141
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

Fast shipping. It was shipped when they said it would and I received it 2 days later. Can't ask for more.

Thumbnail of user jacobg639
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Amazing and very easy to install added horsepower!

Reason I chose this business:

Because there amazing

Thumbnail of user georgef1260
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

First time ordering, Very informative on order status and tracking. You have a new customer!

Reason I chose this business:

Large catalog

Thumbnail of user jorgeg615
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

Overall they are good just need to adjust them after installing

Thumbnail of user michaelr6496
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Received shift knob in the mail and installed. Shift knob vibrated off and the brass fitting came out of the knob.

Thumbnail of user donavany
1 review
0 helpful votes
  • Send Message
September 28th, 2022
Verified purchase

Where do I start. For one rhe ad said free shipping and 3 day delivery however, at check out I was charged $5.98 for shipping. There is my confusion.

Thumbnail of user dilanc4
1 review
0 helpful votes
  • Send Message
November 4th, 2023
Verified purchase

Product arrived quick and in great condition! Very happy with my purchase and the quality of the product was exactly how it was described online.

Thumbnail of user bardstowna
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Great experience and great quality product to match customer vehicle

Reason I chose this business:

Customer needed to replace wheels and already had american muscle wheels on vehicle

Thumbnail of user darleent6
1 review
0 helpful votes
  • Send Message
May 24th, 2023
Verified purchase

Perfect fit after asking alot questions in detail I was treated with the upmost respect and it was delivered in a timely Manor,I will use America Muscle again.

Reason I chose this business:

Online have dodge parts,good price and easy to call talk to a human.

Thumbnail of user jacobv219
1 review
0 helpful votes
  • Send Message
June 23rd, 2022
Verified purchase

I ordered a roush axel back and I got it in 2 days. Super fast delivery and easy to use website. Couldn't be happier with my new exhaust

Thumbnail of user tobib12
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

It was to to find the product that I needed for my Challenger. The ease to purchase my item was nice. My order arrived on time,

Reason I chose this business:

I know that AmericanMuscle products are quality. They they take care of their customers, and if there is a problem

Thumbnail of user jeffreys2149
1 review
0 helpful votes
  • Send Message
November 4th, 2023
Verified purchase
• Updated review

My issue was solved quickly and a new product was sent to me without me having to send the original back!

Reason I chose this business:

My go to source for my s550 GT!

Easy shopping experience and found what I was looking...
September 3rd, 2022
Verified site experience
• Previous review

Easy shopping experience and found what I was looking for at a fair price, plus got a t-shirt to take advantage of free shipping! My first purchase on your site. Look forward to more...

Thumbnail of user michaell5074
2 reviews
0 helpful votes
  • Send Message
October 31st, 2023
Verified purchase
• Updated review

You have parts I can't really find anywhere else. It's really hard to find anything for my car anywhere. It's a 1995 Mustang GT. 2 years only car

Reason I chose this business:

I like your selection

SN95
June 30th, 2023
Verified purchase
• Previous review

Easy to use site great selection found what I was looking for with ease.

Reason I chose this business:

Quality components

Vast amount of aftermarket parts
September 15th, 2022
Verified site experience
• Previous review

Vast amount of aftermarket parts. I love it

Reason I chose this business:

I also got a cold air intake from here

Thumbnail of user paulf1801
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

I love shopping for my mustang, with AM.
When I'm not sure of something, AM has videos that help explain, how to videos.

Thumbnail of user phillipr389
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

Shopping was easy, however the part I got doesn't fit the wiring. Now I have to order a new pigtail to attach to the solenoid.

Reason I chose this business:

Past experience, love the site, love the carshows

Thumbnail of user brianf2135
1 review
0 helpful votes
  • Send Message
December 15th, 2023
Verified purchase

Ordered raxiom tail lights for 07 mustang got them asap best price fast shipping super seller thank you

Reason I chose this business:

Great selection heard about them on utube

Thumbnail of user danab470
2 reviews
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

This is the first place I go for OEM and aftermarket parts. AmericanMuscle has a wide range of parts for your muscle car.

Reason I chose this business:

I chose AmericanMuscle because I have been using them for the past 11 years for various parts.

Thumbnail of user richards5705
1 review
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

Fits perfectly and easy to install. I would recommend this if you are either trying to change the look of your car or need to clean up the look.

Reason I chose this business:

I enjoy dealing with them and you get what you ordered, when they say you will.

Thumbnail of user godfreyl15
1 review
0 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

It was great on time before time this is the third thing I have ordered and all came before estimated time great company so far no problems with them

Reason I chose this business:

The best aftermarket parts for my type car and at nice prices

Thumbnail of user oscart115
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

I am familiar with AM's web parts ordering and after making many purchases I haven't experienced any issues.

Thumbnail of user lauram2787
1 review
0 helpful votes
  • Send Message
April 6th, 2022
Verified purchase

Email address was not correct in the system and she was able to help me with trying a couple of solutions to be sure the gift card was delivered.

Thumbnail of user lawrencej378
1 review
0 helpful votes
  • Send Message
February 6th, 2024
Verified purchase

Good product will shop with buy from You again…………………..

Thumbnail of user victort338
1 review
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase

I logged in and ordered my tinted headlights with no problems. Shipping was quick and easy. Headlights arrived on the exact date that was specified.

Reason I chose this business:

Because I have a 2001 gt and they're always on point

Thumbnail of user stacied6
1 review
20 helpful votes
  • Send Message
January 9th, 2017

Worst customer service, and the most misleading website in the industry. They "review" any customer reviews prior to putting them on their website so that only positive reviews are seen. Well, it's easy to write a positive review when defective parts weren't received, and customers who wrote the positive reviews likely have never dealt with trying to get things returned or replaced for being defective. Additionally, the Bama Tunes "professionals" are arrogant, rude, and cannot write effective tunes. I have had nothing but problems with this company for the last few years, but when you pay for a "life membership" in something, it is a little annoying to have to pay for a new life membership elsewhere. Which I have now had to do. So far this company has sold me a bad alternator, then when I called them approximately a week after purchase, they wanted me (while I was broke) to pay over $30 for return shipping to swap a part they sent me that was bad... then when a battery with a 3 year warranty went sour after less than a year, they wanted a shop letter saying the battery was bad. I went to three different shops, including AutoZone which they said to go to, and all I could get anyone to write up is a "charge and return for inspection" notice. The battery had sat on the charger all night prior to taking it in for inspection. AM didn't stand by it. (Summit Racing, however, replaced a battery no questions asked, no hassle, no cost...) Bama Tunes can't write a tune for my 05 GT that doesn't cause the idle to go haywire, nor can they effectively disable a PATS system in a '99 GT. Then, they play "blame the customer". Additionally, they sold me a defective clutch in spring of 2015, didn't even send a new one after I sent them a signed shop letter verifying the part was defective. Now, I have officially had enough as they have been rude and condescending one too many times when I call them out on their lousy tuning and service issues. Online retailers need to have higher standards than these folks... it's beyond sad.

Tip for consumers:
If you like their prices, simply use them on other sites that offer price matching. The service is too lousy to make the cost savings worth it...if you have modified your vehicle beyond a simple tune and CAI, don't use this company. They really don't know what they are doing! I have spent well over $10,000 at this business over the last decade, and will never spend another penny there.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patb925
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Everything was priced good. Everything was on time. Very good service, love my car. What shop anywhere else? Thank you very much, American muscle.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?