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AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,673 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Love buying everything for my mustang from American muscle. Everything i get is all quality parts and works perfect with my mustang!
Amazing business and quality parts
3rd order placed this year and the first 2 were easy to complete and product received were as advertised. Would recommend it!
Watching YouTube videos
It was an easy purchase and delivered very quickly and I'm very happy
Because I have always used them in the past and I wouldn’t choose any other website
Such a great experience on the shipping Came in two days faster then any other company ive done business with Thank you
The only problem l face was the catch can hoses were very shot l had to go to the store and buys new ones.
The are best when it come to modes and after market staff on vehicle but l would like to ask if you guys can add on Dodge Durango on your page please.
If you're looking to wake up the neighbors into one for you.ifo you want your V8 to actually sound like a V8, this will do the trick
Was very easy to put in, accidentally broke two bolts myself but ended up wiring the halos into my running lights with no problems.
Easy shopping and fast shipping
Product came in and works but I paid extra for 2 day shipping but it did not come in 2 days it came in 5
The site is very user friendly and easy to navigate. And the prices are very reasonable. Shipping was also fast and didn't cost a lot.
Best products at the best prices
My tires came fast and exactly what I ordered. For all my muscle car needs I always pick American muscle
Band loyalty been using eing American muscle since I was in 10 years
I ordered a product expecting it to take a long time to ship, I received my order within 5 days and was able to install in a day.
It said i had a 10% discount on my first order. It would not give it to me at check out.but i bought it anyway.
I apologize-
I reviewed your order and did not see anything had been applied.
If you have questions or would like assistance applying a discount you have
Please reach out to our customer service when you are placing an order.
We are happy to help!
Amy
EXT 1257
Super easy to find the exhaust I wanted, checkout was a breeze. The item got to me in 3 days, got it without a hitch.
AmericanMuscle usually has what I want in stock. And I always get the parts quickly with no hiccups and/or damages.
130 amp alternator solved the problem with the check charging system error code and issues with the battery boiling dry due to weak OEM alternator
My experience ordering my rims was very professional and easy. Jim was such a great help and was there to answer any questions I had!
Because American muscle had the best prices and were very helpful unlike other places I went to.
FedEx shipped it to the wrong house but thankfully it was just to my neighbors house and I got it from them then same day
I’ve ordered some parts from here before and they’re all really good quality and there’s a great selection of parts
Waiting to install items. I'm a Canadian person & had items shipped to friend a in Buffalo NY, will be picking them up in a few days.
Love the quality of products & you always have what I need.
Thanx for being there...John
After almost 3 months of my order and 1 month of returning my product I finally got all my money back. When purchasing my exhaust system I spoke to an online sales rep and went with the option to get the exhaust(Long tube headers and mid pipe) installed by a shop. They picked a day for the install and I went to go have the shop install my headers and mid-pipe. Apparently the headers weren't included in this install by shop, so I was lied to by the sales rep. Wasting my time and money I went back home and sat on a phone call for 1-2 hours getting reasons why this was a thing. Kept asking for a manger "George" and "Chris to reach out to me. Called George 4 times never answered and he only reached out once and never returned my calls after that. When finally speaking to Chris he said "We can't do anything about this and what out sales rep said isn't true and this will be a good learning opportunity for him. He then guaranteed me my paid amount for my order will be returned to me he just has to reach out unlock the order for the warranty.
My order came damaged with dings and scratches with no protection for the exhaust I spent nearly 2,000 on. I decided to return my products to get my full amount back, which was promised by "Chris". I've spoken to probably 15 different people regarding my order with little to no help. 3 of the 15 people were extremely helpful. As of last week I only received roughly 1,200 for my return. The other was converted into a store credit which wasn't told to me, so I had them push it back to my account. As of this Monday still never received my money called and they told me $200 dollars of my order can't returned due to shipping cost and my warrant cost. Asked to speak to a manager about it once again. Turns out they decided to refund me fully.
Overall, I haven't been satisfied with how American Muscle promised me a install of headers and mid pipe, being the reason I bought this exhaust. This whole experience made me not care about my brand new exhaust and just wanted back what was mine. Every time I spoke to someone in support they said "Wow this order is a mess". Yes this order was a mess.
I am very sorry to hear about your experience.
I have reviewed your order and I see that you were assisted with this.
If you have any other questions-
I would be happy to speak with you.
Amy
EXT 1257
Shipped when said it would and arrived on time in good condition. Shipped through fedex and box was banged up alot tho.
Good products and prices.
Aaron was extremely helpful and professional in the selection of my exhaust system. The Roush Axle Back really delivers the V8 growl.
Selection and exclusives
The caliper covers arrived only one day after ordering! And they are beautiful! Thank you american muscle
I have done business in the past With american muscle, They have everything you need for american sports cars!
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for speaking with me today.
Please let me know
If you have any questions.
Amy
EXT 1257