• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
95
Negative
324

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28,667 reviews

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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,713)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user sandib171
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Very easy to place the order quickly. Would like that you could search by item number.
But other than that all good.

Thumbnail of user carsonm89
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Website makes it very easy to find parts dedicated to your car. I wish every car company had a website like this.

Thumbnail of user paulf2171
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

American muscle was amazing. I ordered the part late night on a Monday and it was at my house on Wednesday evening.

Thumbnail of user georgeb2565
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Now the spacer itself is nice, good quality. I did notice a slight improvement on the throttle, and my mpg went from 16.0- 16.7 my mpg is digital. But I do mainly an even amount highway and some streets on the daily.
But installation is a pain $#*! because For the 5.7 hemi the screws that they tell you to use Are too short, and you need a number 12- 2 1/2 inch screw which was a pain to find a Lowe's and Home Depot, because they make the head type in a 2 or 3 inch. So I ended up using a philips head type 12 2 1/2

Good stuff!, I have an older challenger, which they...
March 2nd, 2024
Verified site experience
• Previous review

Good stuff!, I have an older challenger, which they had more

Reason I chose this business:

I like their products

Thumbnail of user jacobbd
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Fits nicely and was an easy installation. The fasteners with the thumb screws are not the best. They barely catch any threads the louvers are great I may make new fasteners just haven't decided yet.

Reason I chose this business:

Great products

Thumbnail of user evant13
10 reviews
71 helpful votes
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July 6th, 2024
Verified purchase

[1] They send ford performance camshaft, each in its own sepate little box, both inside a larger box. There was too much room in all the boxes so everything could slide and flop around and cams are heavy, about 15 lbs each. I was lucky the cams did not fall out during shipping. Very insecure shipping.

[2] No indication of which cam was passenger or driver.
[3] Absolutely no documentation such as receipt, install instructions, nothing.
[4] When you call to speak to support, you can tell the people work inside their home and they are completely disconnected from the actual company. They work on commissions. The 2 times I called to talk to someone, the people seemed very preocuppied as busy with everthing but me.

Very very very unprofessional and shady as $#*!.

I will be sticking with SummitRacing

Reason I chose this business:

Did not know better

Thumbnail of user rodneyt237
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

They had what I needed and the prices were decent. I also got lucky. Some parts I needed were on sale which made it even better

Reason I chose this business:

They popped in a Google search that I did

Thumbnail of user jasonm3731
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

It's been 10 days and still haven't got the part I ordered on 7/13. This will most likely be the last time I use American Muscle.

Reason I chose this business:

Because I own many mustang over the years and I've had good in past, but after this experience I think dine with this company.

Thumbnail of user clintonv18
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

The website said parts were in stock and would ship in one week. I ordered parts, the next day, email came in and said parts would ship in 4 weeks. Then two days later I got a phone call telling me parts were going to ship in two months. I checked back on the website and it says that part is in stock and would ship in ten days. I wouldn't order from here again because of this.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hi Clinton,

Really sorry that your kit shipped out later than expected. You have a voicemail from me. Please check that out and
Give me a call back if you have any questions or if you would like to discuss your experience. You have a store credit voucher to use
Towards your next purchase with us as well. I hope you will give us another chance.
I can be reached art EXT 1257 and I hope to hear from you soon!

Amy

Thumbnail of user carltonc96
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I ordered a 130 dollar spark plug set that came in an envelope and some of the plugs had been smashed out of there boxes and where loose in the envelope. I was pretty upset when I saw this. I checked all of them and didn't see any cracks luckily and the gaps do not appear to be affected. I hope I do not have any problems after I install them with misfires.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

So sorry about the condition that your spark plugs arrived in.
I tried to reach out to you over the phone, so sorry I missed you.
Please let me know if you have any questions.
I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user skylart23
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Said it would take a week for my tuner to come in and it took 3 days and when I loaded up my tune I had some issue and there response time was fantastic they got back to me within hours sometimes. Overall experience currently is a+ I hope and plan to do more business with these guys for my Mustang build. I appreciate you guys helping me work out the kinks of this

Reason I chose this business:

Always had a good rep not to mention there integration with bama tuning is great

Thumbnail of user matthews3223
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

They advertise a red logo on black carpet so I punchased a red trunk quite ride separator with a red c5 emblem to match the trunk lid when I got the trunk lid it was silver c5 emblem and the don't sell the one with the red emblem the one they are advertising they dont sell so now I'm stuck with 2 different color emblems right on top of each other

Thumbnail of user ellap111
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

My experience was great. I ordered the part my partner needed for their cobra and it came in the mail super quick. The piece was easy to install and great quality.

Reason I chose this business:

I chose American Muscle because it's great and reliable company to order parts from.

Thumbnail of user miltonm167
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I called in to place an order and I got the most up respect for the person who helped me I'm telling you when I say I felt the connection good spirit person reached out did what he could I was beyond grateful for the gentleman outstanding service you don't find that every where thank you

Thumbnail of user tomw1990
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Order process was easy, and fast free delivery. Product still in box. I will review after installation.

Thumbnail of user alexp1592
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I'm happy with AM for keeping me updated on my delivery. Got my package on time & I can't wait to install it!

Reason I chose this business:

FREE SHIPPING

Thumbnail of user brucee432
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

First time I tried to buy it your website went completely blank and I had to do it. All over other than that ok

Thumbnail of user rustyf72
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Shopping has always been quick and easy to get the parts I need to enhance or repair my vehicle.

Reason I chose this business:

Excellent products with competitive pricing.

Thumbnail of user neilm709
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Easy to work on website. It helps when there are assembly instructions which are not always available, but otherwise a positive experience.

Thumbnail of user kylew812
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I only received half of my order. I ordered brake lines and an airbag clock spring. I got the brake lines but did not get my clock spring. The website said it was in stock. When I check on my order status it says at the top all my stuff was delivered. When I scroll down to the clock spring it says processing.

Thumbnail of user michaels7213
3 reviews
0 helpful votes
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August 13th, 2024
Verified purchase

Bri
Helped me out with a previous order i had started with another salesperson who had move on to a different department

Reason I chose this business:

Best around for mustang parts

Thumbnail of user vincenta444
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Perfect fit for my Mach E spoiler! It looks great — I don't know why Ford didn't think of it!

Thumbnail of user jacobt548
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Well organized especially by car category only shopping for my car and not having to worry if it fits or not is great also having videos provided on installment makes it even better

Thumbnail of user josuen20
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Everything both exhaust and cold air intake fit perfectly as described and it does speed up a little bit more and it sounds good

Reason I chose this business:

Recommend by friends

Thumbnail of user ramirob46
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I've been ordering from Am for years, and I've never had any problems. Great service, great selection of parts, great shipping, and decent prices. Very informative as well. Only wish they had more videos.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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