AmericanMuscle

Fast Wertyuiopared but nothing more than stock so I paid a lot just for paint now the rotors were great.

Great Service... fast shipping... Now let's just hope I win one of those giveaways to mod my car!
Haha will shop again.

Good service. Prompt delivery. But price has gone up a little, I've had to buy this product several times due continuos breakage.

I have not replaced my intake yet but definitely looks good. Will shop here again. Quick delicery and handled with care

I received a notification from AM that my order was shipped with a tracking number attached.
So I looked up my tracking number to look at the estimated delivery date only to read that the tracking number was canceled.
I then emailed an AM csr but no response was sent within a 48 hour timeframe so I called and spoke to a representative only to be told the what I already knew that it had been cancelled however I did receive an explanation when asked "WHY" was it cancelled only to get the response of I'm not sure. Certainly not the response anyone wants to hear especially before I placed my order I always check the items availability which showed in stock.
I asked that my order be cancelled because I needed this item quickly especially with no one knowing why it was cancelled. I was told they would contact me back after contacting the supplier. So I was contacted with more confusion b/c the supplier had no answer as to why or if the item was back ordered but I was also told the order couldn't be cancelled or a refund to me because of no one having any idea of where or what was going on with my order.
After getting NO where with the status of my order of it being shipped or lost in space I placed an order with a different supplier.
If this wasn't bad enough I received a notice that my order had been delivered this being the day after speaking with an AM rep. I checked when arriving home with NO package in sight! I looked at the calendar to see if it was April fools day or ground hog day but that wasn't the case. I was then sent a picture showing the package at a front door however it wasn't my house so now I have to go through the carrier performing an investigation. Totally Ridiculous that I have to go through this I mean really.
Last time I'll ever purchase anything from AM!

I do a Google search for an obscure 2001 Camaro part; these people APPEARED to have it in stock. Pricey, but I need the part. Checked around, sounded like they would order fulfill in a couple days and a couple more days for shipping; so I ordered the part! This is where ANYTHING positive ends, and the horrors of dealing with these jokers begins.
First: No contact whatsoever for days! NOTHING! Finally, after about a week, I get a basic automated email confirming the order. (I'm already days behind now on the repair)
Second: No update or contact from them for another week! Send an email - "Where's my part?" - and get a "it's being processed" perfunctory, templated email response.
Third: Two plus weeks have now gone by… not a peep from them! Once again, I reach out - exasperated - and inquire about my part. Basically I got the same response, but I also received a "$10 voucher" for my "trouble. This only made me laugh… as who in their right mind is going to even remotely consider using the company - currently "persecuting" them - to make an additional purchase?!?
Fourth (and the final 'nail in the coffin'): Friday (30 days since I ordered the part) I yet again inquired about my part. (No longer exasperated, but angry) I received an email that NOW - magically - they found out from their supplier that the part is not expected to be shipped for another 28 DAYS!
TL;DR - DO NOT BUY FROM THESE CROOKS. There are tons of other companies, Amazon, eBay, etc. to be considered before you should still avoid these charlatans. (And, I found my part with a deeper search, and it's $10 cheaper WITH Expedited FedEx Shipping! I also received an email update virtually once a day until I received my FedEx tracking number!)
Again, avoid this "company" at all costs!

I only use American Muscle or CJ Pony parts for aftermarket mods for my Mustang. The selection is by far the best on the

We ordered $1800 wheels and tires from AmericanMuscle.com, delivered on 1/30/19. One of the 4 gloss black wheels had 5 large scratches on it. The packaging they came in was in perfect condition, so it obviously left their warehouse in this condition. In addition, 2 of the other wheels had non-functional TPMS (Tire Pressure Monitoring System) sensors, a clear safety issue. We called customer service, and were told to do the following:
1. They'd send us a new wheel but it wouldn't be delivered for a week
2. We can't drive the car with the wheels without risking voiding any replacements or reimbursement. Even though we are down to one car and now one of us has had to drive 1 hour out of our way both to/from work every day
3. Once the new wheel gets here, we have to take it and the scratched wheel and tire to a tire shop and have the tire switched to the new wheel, balanced and then bring it back to the house, put the new wheel on the car, then go back to the shop and have them diagnose what's wrong with the sensors before they'll decide whether to issue a refund/replacement/etc. All at our own cost, which they said we would need to provide detailed receipts for to get any reimbursement
4. All of this has to be done at our expense and time before they'll do anything else
Today (2/6/19) the new wheel was delivered, but it is the wrong wheel and the wrong size!
Customer service said they won't send the correct wheel until we return/they receive the incorrect one and refused to let us speak to a supervisor. We're going on 2 weeks with a car we can't drive and are so far looking at $2K+ out of pocket, with no offer to overnight the correct, undamaged product or any reimbursement for our time (we've had to take time off work for this) and frustration. We have had smaller orders from this company handled poorly before, but to spend this amount of money and be treated so callously is poor customer service and a total lack of professionalism. We understand mistakes happen, but this is unacceptable.

Told me my shipment could be running a bit behind could be shipped a week late...came MANY DAYS earlier than they expected...Kudo's gang!

I got exactly what I ordered in a good delivery service and a top notch product I e done installed it in my mustang I'll post pictures

This was a Christmas gift for my wife. It came super quick and a great price!

Nice fit. Had my gopro ready to video and send in for the $200 credit...didn't have an SD card. Lmfao! Goteem. Oh well.

Had questions, live chat was very useful! Had a discount applied even after the order.

Haven't opened the box yet because I plan on making a unboxing/installation video on it, but I must say that the shipping was FAST! Thank you again!

I found what I wanted and the price was good soo I can make my wish list of other things to add to my Mustang

It was easy to find the part that I needed. American Muscle shipped it out quickly.

Good Sales/Service Experience. Been looking around for a Company other then SUMMIT RACING that I can by products for ~

5 deliveries All 5 were defective or damaged

$1400 in parts All junk

Talked to management They said sorry heres $25 Waste of time

Stay away

I ordered the Borla touring mufflers on Sunday and they arrived by Thursday, packing was solid and the materials are all in perfect condition.

Order was quick price was great free shipping for the kit recieved shipping info in a hour or two and tracking number great servuce

I ordered on a Tuesday with a up charge for freight for Friday delivery(needed for weekend) and didn't receive it till the following Tuesday.

I purchased an exhaust system from them. They neglected to advise on oxygen sensor extensions so a week delay waiting on those parts. The system did not fit correct and when I took it to my local garage they noticed on th elift that the brackets installed by PYPES were not in the correct location. They wrote a work order which I shared with Amercian Muscle to identify how they would help. All advised by thier representative. I then went to Midas who concurred with my local garage. I had supplied documentation and now decided to fix my exhaust by having the brackets cut off and positioned corrrectly and welded on by Midas at a cost of $283 plus in s few weeks the original install caused the $62 brackets to break. American Muscle took a week to tell me I shoudl have waited for them to get back with me. Since I provided work orders and pictures I felt they would want to help with an adjustment. They said that I am on my own since they did not pre-approve the work that needed to be done with the recomendation of two differnt shops. This is not the way I expect to be treated by a parts company and I woudl recomend to everyone reading to go to a differnt supplier for thier mustang or any car parts.

Marty

Replacing those bumper kits made a big difference in suspension.