• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 7,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 8th among Auto Parts sites.

  • Quality
    249

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 83.9%
Positive
2,367
Neutral
106
Negative
349

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29,495 reviews

108
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“Terrible”

Isaiah J.
10/3/24

Why I said it's terrible, is because my box came complete destroyed like someone ran sacked it. It makes me mad cause I spent so much money and can't even get a return option. Terrible shipping and service. I've been waiting for my tune and guess what nothing, worst 800 I've ever spent I will not be buying here again?

Reviews (7,064)

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Reviews that mention popular keywords

american muscle (2024) customer service (1143) shopping experience (382) quality parts (216) air intake (94) sales rep (41)
Thumbnail of user juanl766
Maine
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch!
These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Service
Value
Shipping
Quality
Thumbnail of user dacc4
New York
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Overall easy install and I've never changed anything on my cars other than a light bulb or the oil. Haven't noticed any sound or power improvements. It says no tuning necessary but I might look into that to see if I can improve the performance.

Thumbnail of user timm2414
Florida
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

All items have a very good description of part details, installation instructions and a verification of guaranteed fit for your vehicle. The Military discount is auto applied to my orders as well, awesome!

Thumbnail of user isaiahj75
Florida
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Why I said it's terrible, is because my box came complete destroyed like someone ran sacked it. It makes me mad cause I spent so much money and can't even get a return option. Terrible shipping and service. I've been waiting for my tune and guess what nothing, worst 800 I've ever spent I will not be buying here again?

Thumbnail of user randyc1125
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Rude customer service…got order wrong, no tracking or delivery date and when I called to inquire about my order the corporate staff was rude! When I found out they didn't even get the color correct I gave up and asked for a refund which they said would take 3-5 days! In all honesty my immediate reaction was to think they should be penalized and pay me interest for using my money for a month and wasting my time…but oh well, live and learn right?!

Reason I chose this business:

Because of the tempting pretty pictures of the product I thought I was ordering for my Corvette…anyway that’s all I got…a good look at some pretty pictures! SMH

Thumbnail of user marks7751
Wisconsin
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Ordered Z 26 pads and rotors for my 2007 GT 500. Installation went well but took a little longer than expected due to a sticky caliper bolt on the front driver side. Product was a very good fit and has performed well so far. My only minor complaint is that for some reason Fed Ex split the order and delivered the box with the front pads and rotors 2 days after the rear set showed up.

Reason I chose this business:

Quality products with competitive pricing.

Thumbnail of user karam333
Ohio
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Everything came in great shape. Was packaged excellent and also came within 2 business days! I'm super stoked about my purchase. Me and my dad had no problem putting it together and installing it to my car. Definitely will be making more purchases through this company!

Reason I chose this business:

I had a few family and friends recommend it to me so I took a leap of faith and glad I did!

Thumbnail of user johnm15056
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Just finished installing the Hurst Short-Throw Competition 5 Spd shifter in my 2007 Mustang GT/CS. What an amazing positive change in the driving experience. Solid positive shifts. Also a nicer driving position.

Had to wrestle with the new shifter a bit getting it into position. But after that the install was smooth and fun. Really glad I purchased this upgrade.

Reason I chose this business:

Had the part. I was looking for at a good price.

Thumbnail of user joew1699
Illinois
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase
• Updated review

The shopping was great and easy too find stuff I need or want at this time.my son and 2 friends of mine us you guy also.great job y'all have done.keep up the great work and the right stuff delivered and on time as you as it would be here I will keep getting my upgrade for my car from u.thank you again…

Reason I chose this business:

My son and 2 friends is you guys.thank you again

The shopping was great and easy too find stuff I need...
October 15th, 2024
Verified site experience
• Previous review

The shopping was great and easy too find stuff I need or want at this time

Reason I chose this business:

My son use you guys and some friends also

Thumbnail of user iveys19
Georgia
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I always have a great experience with American Muscle. The provide quality products are a reasonable cost. They do a great job making sure the items shipped are packed very well to prevent any damaging. Overall, this will be my second set of Rims purchased from American Muscle.

Reason I chose this business:

I always get great service.

Thumbnail of user davidc2191
Nebraska
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I'm restoring a 2008 mustang GT. American Muscle has been the only place I've needed to go. They have all the parts you could need or want. They let you quickly compare parts and reviews. They have a great catalog of how to videos attached with most of their products and best of all, every part is cross checked to guarantee the product fits your vehicle before purchase!

Thumbnail of user kevinp2223
Ohio
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

I had a few questions about my order before it shipped and I called customer service. By far, the best customer service experience I've ever had. I can't remember her name but she was very kind and answered all of my questions. Also gave me a voucher due to an inconvenience. Her alone, makes me want to continue shopping with this company.

Reason I chose this business:

Recommended by a friend.

Thumbnail of user lindal4257
Florida
1 review
0 helpful votes
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October 24th, 2024
Verified purchase
• Updated review

AM provides ample information such as product reviews, how to videos and top-notch support to help you make buying decisions based on your performance goals. They will send you a catalogue and/or help you search on their website for your specific car. There is never any guesswork on what parts fit your car.

Reason I chose this business:

Great website

Great website, thank you!
August 1st, 2024
Verified site experience
• Previous review
Thumbnail of user michaeld7731
New York
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Recently purchased fog lights in grill kit from American muscle. First time ordering from this company and everything went smoothly and product was exactly as described. Affordable and well built. M De La Paz

Reason I chose this business:

White selection of parts for my vehicle

Thumbnail of user duanef55
Florida
2 reviews
0 helpful votes
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October 10th, 2024
Verified purchase

I got what i ordered but the packaging was pretty shoddy, spark plugs just thrown in the box, and loose (even the manufacturers box was empty as they were floating around) looked like my 12-year-old had packaged it. But all parts accounted for and installed.

Reason I chose this business:

Generally good, fast shipping and they know the parts I need.

Thumbnail of user daved1223
Canada
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I throughly enjoy shopping from American Muscle. From the ease of ordering to the fast cross country deliveries. To the VERY supportive Customer service team that is always a phone call away to answer your questions and take care of any issues should one arise.

Thumbnail of user vicg50
California
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

The spoiler on my Dodge Charger had become damaged, so I decided to get a new one. It was easy to find the right part and fit at American Muscle, and it came the very next day. Great company to do business with! Very pleased.

Thumbnail of user brade215
Texas
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I've bought a little bit of everything from AM over the past fifteen 12 years and have had the best prices, very quick processing and fast free shipping with each transaction.
I have always been able to get a human on the phone when I need assistance with product info or a transaction which is absolutely critical with online suppliers.
They make product videos, good install videos and supply tons of photos of their products in use on customer's vehicles.
I see shopping with American Muscle as a no brainer.

Reason I chose this business:

I've bought a little bit of everything from AM over the past fifteen 12 years and have had the best prices, very quick processing and fast free shipping with each transaction.
I have always been able to get a human on the phone when I need assistance with product info or a transaction which is absolutely critical with online suppliers.
They make product videos, good install videos and supply tons of photos of their products in use on customer's vehicles.
I see shopping with American Muscle as a no brainer.

Thumbnail of user ryanc1933
Texas
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

Was having a rough morning because my order was cancelled due to payment issues with Apple Pay. I was transferred over to Nick who was very helpful and got me squared away and reordered everything for me and followed up as well. Super personable and would definitely work with Nick in the future

Thumbnail of user shannond726
South Carolina
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Easy to look up parts for your certain model Camaro. Very pleased. My boyfriend I'd changing cams and doing some stuff. I was going to order the caps for a Christmas gift but then when he decided to do the cam, I said well I'll go ahead and give them to him early!

Reason I chose this business:

My boyfriend orders from here

Thumbnail of user natreullc
Pennsylvania
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

AM is definitely my go to for all my mustangs car parts, the prices are reasonable and they ship your things out fast with no hassle. I've recommended them to my friends who are just getting into modding their cars.

Thumbnail of user phillipw625
South Carolina
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Looked to get a little more power out of my 2020 2.3 Ecoboost, followed the steps and hooked up the tuner to my mostly stock Mustang, let it update, then load the tune to the car, and within half an over total it was done. The Throttle response is much better. The Mid range is also noticeably better. Just the tuner alone allowed me my best 0-60 time ( 5.2 sec.), knocking off 5 tenths from before the tuner. Great product and great results, thanks!

Reason I chose this business:

Overall best all in one place for 2020 mustang parts

Thumbnail of user pauls5881
Kansas
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Called customer care to see if there were any special hours for the warehouse during the holiday weekend as I broke a part putting the car back together and needed an OEM part quickly. They couldn't really tell me so I just decided to place the order and put it for pickup and see what happened. Order pickup ready email came a little bit later which was perfect. Got it put back together on Labor Day Monday. Thanks!

Reason I chose this business:

Had OEM part for a good price and could do local pickup so I didn’t have to wait days for pickup or pay expensive overnight shipping

Thumbnail of user michaelp7326
Georgia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Website is easy to navigate, always accurate parts, and I have never needed to return anything as described. Careful ordering fragile parts seems shipping as of late has taken a less than careful approach. Recently received a set of Raxiom lights and plastic container was cracked, also a set of header gaskets and they came in a bubble pack envelope with a couple small dents in them. Hope I can straighten. Larger items no problems but I can't really fault American Muscle other than packaging materials used. Good company great products.

Reason I chose this business:

Best selection and good pricing.

Thumbnail of user markj2633
Oregon
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Everything as advertised with one exception. The resonator delete pipes are designed for the stock tips. I ordered the MBRP tips. In order to make them fit, you'll have to cut that flared end off. They'll slide right on after that.

Reason I chose this business:

America first.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Usually responds not within the first month

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