• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 7,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 8th among Auto Parts sites.

  • Quality
    249

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 83.9%
Positive
2,363
Neutral
106
Negative
349

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29,501 reviews

108
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“Terrible”

Isaiah J.
10/3/24

Why I said it's terrible, is because my box came complete destroyed like someone ran sacked it. It makes me mad cause I spent so much money and can't even get a return option. Terrible shipping and service. I've been waiting for my tune and guess what nothing, worst 800 I've ever spent I will not be buying here again?

Reviews (7,065)

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Reviews that mention popular keywords

american muscle (2024) customer service (1143) shopping experience (382) quality parts (216) air intake (94) sales rep (41)
Thumbnail of user travisb686
Tennessee
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Ordered two items, led marker lights and led 3rd brake light. Received both items in perfect condition and the install was flawless.

Reason I chose this business:

Multiple YouTube videos later...

Thumbnail of user rudya114
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Came in about two weeks, it wasn't too bad. Two weeks for an order is pretty good. And it's it wasn't a need right away

Thumbnail of user michaelf5443
Texas
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Ordered this kit for a great price and was shipped really fast just in time when I really needed it! Quality parts from AM saved the day again!

Reason I chose this business:

They have always been a reliable source for aftermarket & OEM parts I need for my mustangs!

Thumbnail of user markusa46
Arizona
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The installation of the light was very easily and struggle free. Looks great and blends in nicley with my black Mustang

Reason I chose this business:

Great part for great prices! My #1 go-to for aftermarket parts!

Thumbnail of user johns13199
Massachusetts
2 reviews
0 helpful votes
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August 22nd, 2024
Verified purchase

I wanted a $200 gift card. No could do. I went up to $250 which was a pre-selected amount by you folks.

Reason I chose this business:

You have been pestering me with daily emails for years, so I bought a gift card for my SIL's birthday. Something about a useless cold air intake for his 2910 GT Premium.

Thumbnail of user davidp6584
Florida
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

They help me get the parts for my car the I was looking for a while and the experience with the person the I spoke it was very helpful. Thanks

Thumbnail of user brians4470
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Ordering is easy. Shipping was fast. But came with a broken oil fill valve. The one side was broken down to the threads and the other was crushed down. Packing could have been better as It only had a thin piece of cardboard around it. Shipping company's don't seem to care either. Part packing and shipping to blame. Was glad I was able to use a tool to back out the remaining threads and have to go by new fill valves any way. Part of the oil fill broken off was not even found in box it came in. Come on you can do better.

Reason I chose this business:

Usually because of wanting a better product and someone who seems to care. Not in this case however.

Thumbnail of user alvisl11
Washington
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Ordered some very hard to find Mustang GT500 struts...they had them to me in 2 days! Great service and suppppperrrrr fast shipping. Thanks again!

Thumbnail of user ricr67
California
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

X-Treme Auto, Truck & Performance LLC ******* Gratiot Ave, Chesterfield, MI ******* *******129.
My exhaust sys was delivered to the above... installers address. I called today July 30th to confirm it being delivered to X-Treme Auto, Truck & Performance LLC and confirmed Yes they received it.

Extremely good, efficient, timely customer service per phone prior to placing my order and I do Thank You for the pleasant experience.

Reason I chose this business:

Price of item purchase compared to other vendors and the Military Discount and come to realize the Customer Service prior to purchase. THANK YOU.

Thumbnail of user daltonc79
Tennessee
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

My rim snapped due to a pot hole i purchased a replacement, i receaved the new rim within 48 hours of ordering!

Reason I chose this business:

I buy all my parts from here, have been for years

Thumbnail of user clintp105
California
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

One of the Sec 10 decklid decals did not fit correctly, glad I ordered two of them.
The second one I installed fit just right.
Not gonna bother sending it back for $15.

Reason I chose this business:

Price and availability

AM always has the parts I need for my 06 Mustang gt,...
July 26th, 2024
Verified site experience
• Previous review

AM always has the parts I need for my 06 Mustang gt, AM is my first choice for aftermarket products.

Reason I chose this business:

Price and availability

Thumbnail of user jonathanr1424
Tennessee
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

I was specifically looking parts for my RT5.7 and i was able to fine everything i need and much more! Tha nk you american muscle!

Reason I chose this business:

After searching different companies, they dont have all the parts specifically for my car BUT American muscle did!

Thumbnail of user marionb347
North Carolina
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I have ordered multiple things from you guys.
I've paid for expedited two day shipping twice.
You got me the first time, and didn't get the package to me in the two days specified, and that I paid extra for. I thought this may have just been a fluke, so you got me again. I paid seventy eight dollars for expedited shipping. You specified, when I bought depart, it would be here in two days on a tuesday. 78 dollars down the drain. You should give me a refund for the two times the that i've paid for expediting shipping and not got it on time. I'm disgusted.By the way, you handle your website and lie to people about when you can get parts to them.

Thumbnail of user oliviab715
South Carolina
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Shipped out quickly, super happy! Love the floor mats! Really a big upgrade to the stock carpet mats!

Thumbnail of user philipr644
Texas
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I have always used AM for my Mustang parts. I like the ease of use of the AM site, and the fun I have browsing the abundance of parts. AM always has what I need at a great price. Keep up the great work American Muscle!

Reason I chose this business:

Great selection, helpful reviews, great prices, and useful how-to videos.

Thumbnail of user edwardb1891
Indiana
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase
• Updated review

I love American muscle. They have anything you could want for a Doge Challenger. I have got a couple items for my 2016 Doge Challenger R/T Scat pack.

Reason I chose this business:

They know Muscle Car's!

Huge selection of Challenger accessories
August 12th, 2024
Verified site experience
• Previous review
Thumbnail of user brianb5037
Virginia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Went with the Granatelli MAF and we'll see how it performs…have not installed it yet. Very expensive relatively speaking so it better be worth it!

Reason I chose this business:

Selection…

Thumbnail of user henryr669
Illinois
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Fits just like the OEM part. The part from O'Riellys does not fit so you have to spend a little extra on this if you need to replace it

Thumbnail of user jodya57
Illinois
3 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

I check this site at least 4 times a week waiting to have the money to upgrade me new ScatPack
Thanks everyone

Reason I chose this business:

Order from site several times before always the best prices, and u love that I can see the part in my car before I buy it.

Thumbnail of user jamesk4164
New Jersey
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I love this place! If I order it I get it in 2 or 3 days! Great products, and staff to assist with your order. Thank you

Thumbnail of user kurtb386
Wisconsin
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I ordered through the Magazine AM book,
Easy enough, all I'm saying is when I ordered the complete tire/ wheel package the skew numbers are not set together, understanding I can read but I ordered the kit using only 1 skew number when 2 is needed A/m should have seen the mistake made they only send the rims and no tire's but they also send value steams and no tires, they never contacted me about the mistake I made, so hadda order tires separately, and now absorbing the cost to mount and balance.🤷🏻‍which the package supply's if done ordered properly.

Reason I chose this business:

1 shop stop.

Thumbnail of user peterm2831
Washington
2 reviews
0 helpful votes
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July 18th, 2024
Verified purchase

American Muscle has the best customer service that I have ever experienced compared to any other company I've worked with. Customer first here, for sure. Keep it up, America Muscle, we love it.

Thumbnail of user jamesp5740
Louisiana
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I placed an order after taxes and shipping was over 1600 dollars, this month AM had a deal spend over 1400 dollars receive $100 coupon. I thought for sure I spent enough to warrant the coupon. I didn't know that it had to be before taxes and shipping. I missed it by around 20 dollars. If I new this rule I would have added something to my order. What stinks is I waited for a good deal like this to make my purchase. I checked to see if there was fine writing but I didn't see any.

Thumbnail of user jessel563
Washington
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I order wrong parts for my mustang Gt I put in a request to send it back just waiting for the return request

Thumbnail of user christopherb3232
Wisconsin
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I buy parts from American muscle as often as I can. Just wish they would start sending me free stuff.

Reason I chose this business:

Pricing is fair and shipping times are great.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Usually responds not within the first month

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