• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 7,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 8th among Auto Parts sites.

  • Quality
    249

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 83.8%
Positive
2,362
Neutral
106
Negative
349

Instant Feedback

29,503 reviews

108
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“Terrible”

Isaiah J.
10/3/24

Why I said it's terrible, is because my box came complete destroyed like someone ran sacked it. It makes me mad cause I spent so much money and can't even get a return option. Terrible shipping and service. I've been waiting for my tune and guess what nothing, worst 800 I've ever spent I will not be buying here again?

Reviews (7,066)

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Reviews that mention popular keywords

american muscle (2024) customer service (1143) shopping experience (382) quality parts (216) air intake (94) sales rep (41)
Thumbnail of user luisn211
Kansas
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Faster shifting hated the wobbly shifts. Like that the throw is 10 times shorter.

Reason I chose this business:

Has everything and anything I look for

Thumbnail of user nathans1188
Virginia
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I loved the part i bought it really helped me enjoy my car now!

Thumbnail of user paxtond8
North Carolina
2 reviews
0 helpful votes
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October 10th, 2024
Verified purchase

Missing some hardware, but I had some, so no big deal. Shipping was fast.

Reason I chose this business:

Cheapest Option

Thumbnail of user emilys1884
Washington
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

My husband was able to install them on his mustang easily. He loves them.

Reason I chose this business:

Ease of delivery, prices are great.

Thumbnail of user deborahv1094
Washington
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

We just purchased a 2005 Mustang GT and needed new parts. Found a lot of them on the American Muscle site and we ordered. Items came in quickly and were very nice. Thanks for your help!

Thumbnail of user kyleh575
New Mexico
1 review
0 helpful votes
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September 18th, 2024
Verified purchase
• Updated review

Quick shipping, before projected delivery date. Efficient response and delivery. Part was in stock.

Good results from chat service
June 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Used before

Quick service
June 22nd, 2022
Verified site experience
• Previous review
Thumbnail of user dennisd1455
Indiana
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I bought after market axle-back mufflers was very happy with the service and very happy when I called the manufacturer to ask specific questions. I will use American Muscle for any of my 2013 Mustang GT /CS conv needs.

Thumbnail of user michaelk5930
Iowa
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Took a minute to get 2 loose parts out of the booster, since it's a small space in it, but overall great product, might of been because of shipping

Reason I chose this business:

Cheapest and great quality parts

Thumbnail of user miguela1071
Illinois
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Good deals and have items for my vehicle, need better spark plugs for 6.4

Thumbnail of user michaeln3017
Ohio
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Received the tires and rims in a timely manner. They look great on the Mustang.

Reason I chose this business:

I've used American Muscle for a lot of my mods on my Mustangs. Always a good price and good service.

Thumbnail of user philipl675
Canada
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Fast delivery, easy purchase and everything I needed. The help was there if needed.

Reason I chose this business:

Very familiar with them

Thumbnail of user davidm11947
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I received and have no complaints I couldn't just buy a clutch had to upgrade it

Reason I chose this business:

Great price a lot people I know go here referred by someone

Thumbnail of user yovanea
California
1 review
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

It's was wonderful and fast just one delayed with fedex they mixed up my order and delayed a bit

Reason I chose this business:

Because they have good prices but would love the rtr tech 7 stain charcoal 19x9.5 to be 2 for 350😱

There would love to have more coupons and I had like...
November 2nd, 2022
Verified site experience
• Previous review

There would love to have more coupons and I had like 30 dollars in my account but suddenly they disappeared don't like that

Reason I chose this business:

Because it’s oka

Thumbnail of user timothyb2005
New Hampshire
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Even though your website said that it fits 2008 ford mustang it does not. I need to return it

Thumbnail of user caseyf174
Texas
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Ordered the BMR non-adjustable UCA and the product shipped next day. Quality product from BMR and looking forward to getting it installed on my 2013 Shelby GT500.

Reason I chose this business:

Quality products delivered in a timely manner as always.

Thumbnail of user williamp3982
Nebraska
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

I ordered wheels/tires and was shown a delivery date of Monday the 15th. I then noticed that many comments showed I would also need different lug nuts vs OEM. I tried to call the phone number on the top of the webpage. Those people only wanted to sell me some promotion and get my credit card. I then used chat, and after two people, they confirmed I needed new lug nuts. I ordered new lug nuts and had them ship the next day so I would get them with my wheels. But my wheels did not show up until Wednesday. NOT Monday as promised. So wasted that shipping (AM did refund my expedited shipping thx) BUT got the wheels and tires and installed them and I do NOT need the new lug nuts the old OEM ones are just fine. So now I need to refund the nug nuts. The new wheels are very nice BUT the offset is not right for my charger GT AWD, and there is no selection for AWD but apparently, the AWD axle width is different or I got the wrong wheels because the wheels stick out past the body by an inch. I can live with it I hope. The biggest kicker was the delayed shipping. Do what you say you are going to do. Also the lack of knowledge and selection about car specifics (lug nuts wrong and wheel offset wrong) was very disappointing and now time consuming to deal with errors. But the wheels and tires look good and ride nice. So product quality seems good. Just all the devil in the details that was messed up.

Reason I chose this business:

Email offer and bundle price w/ free shipping too good to look past.

Pretty good price / value
July 23rd, 2024
Verified site experience
• Previous review

Pretty good price / value. However minus one star because of couple problems. 1st your *******105 phone mumber at top of site they rep I spoke to only wanted to do this $100 promotion and get my credit card number. After I refused 4 times she finally gave me a "real" number to call to get support... that number was *******411 which is actually Direct TV. :( Grrrrrr... the 2nd issue is that I purchased a wheel/tire kit and it does not tell you on that page that your OEM lugs nuts wont work and you will need new ones. That would have been good to know when I purchased it.

Reason I chose this business:

Price / feature / availability

So far so good
July 23rd, 2024
Verified site experience
• Previous review

So far so good. :) cant wait to get my wheels/tires also so nice to have them come already installed / balanced.

Reason I chose this business:

Email offer and bundle price w/ free shipping too good to look past.

Thumbnail of user krisd232
Pennsylvania
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I ordered a new cat-back exhaust system for my 2024 Mustang GT. American Muscle made it simple and easy.

Reason I chose this business:

I have ordered parts from them before and never had problem with their service.

Thumbnail of user roberts10563
Delaware
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Dan great with people and his Products knows what he's doing very personable was a pleasure to deal with and everything was spot on. Thanks, Dan.

Reason I chose this business:

Because they’re the best

Thumbnail of user erich1068
Kansas
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Ordered shocks and struts, they arrived in damaged/opened packages. Looks like everything was there.

Thumbnail of user michaela2456
Florida
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

The x-pipe ends where not round had a hard time getting the clap on

Reason I chose this business:

Only one that had my cats

Thumbnail of user mustangdriverr
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Installation time says 15 minutes, brake and clutch pedal covers are a real challenge putting them on. Had tried hot water but no success, used a lil bit of Vaseline around the edges and finally got em on. Looks good after my struggle

Reason I chose this business:

Customer service and extensive products on mustangs

Thumbnail of user renaew56
Tennessee
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Larry helped me set up an account and place order. I had an excellent experience and be calling him again soon!

Thumbnail of user vics155
Texas
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Great overall experience. Part fit perfect and very easy to install. Looks great!

Reason I chose this business:

Variety of parts

Thumbnail of user jacobn807
Illinois
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

My parts came in about 3 days very impressed with parts ordered aswell

Reason I chose this business:

Always my go to mustang choice

Thumbnail of user christopherd3265
Ohio
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Great items & great service provided, email following is the best, thank you!

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Usually responds not within the first month

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