• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    245

Proactively asks for customer feedback

This company responds to reviews on average within 21 days

Positive reviews (last 12 months): 84.7%
Positive
2,314
Neutral
95
Negative
324

Instant Feedback

28,448 reviews

104
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How would you rate AmericanMuscle?
Top Positive Review

“Great product and it shipped quickly.”

Mark S.
9/13/24

Ordered Z 26 pads and rotors for my 2007 GT 500. Installation went well but took a little longer than expected due to a sticky caliper bolt on the front driver side. Product was a very good fit and has performed well so far. My only minor complaint is that for some reason Fed Ex split the order and delivered the box with the front pads and rotors 2 days after the rear set showed up.

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,627)

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Reviews that mention popular keywords

american muscle (1940) customer service (1101) shopping experience (373) quality parts (208) air intake (92) sales rep (37)
Thumbnail of user marks7751
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Ordered Z 26 pads and rotors for my 2007 GT 500. Installation went well but took a little longer than expected due to a sticky caliper bolt on the front driver side. Product was a very good fit and has performed well so far. My only minor complaint is that for some reason Fed Ex split the order and delivered the box with the front pads and rotors 2 days after the rear set showed up.

Reason I chose this business:

Quality products with competitive pricing.

Thumbnail of user johnm15056
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Just finished installing the Hurst Short-Throw Competition 5 Spd shifter in my 2007 Mustang GT/CS. What an amazing positive change in the driving experience. Solid positive shifts. Also a nicer driving position.

Had to wrestle with the new shifter a bit getting it into position. But after that the install was smooth and fun. Really glad I purchased this upgrade.

Reason I chose this business:

Had the part. I was looking for at a good price.

Thumbnail of user chrise1490
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reason I chose this business:

Wish I didn't

Thumbnail of user lakeshored
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

First sales rep suggested the wrong parts, which I ordered.
Called and took several transfers to get to another sales rep. When he figured out the correct part, he wanted to charge me $45 for express shipping on an order your sales rep screwed up? He said standard shipping would arrive yesterday! Guess what, won't bd here until Wednesday! The result is loss of rack time money and several delays because of all of the sales reps (expert advise)?

Probably the last order I place here to bd honest. Disappointed.

Reason I chose this business:

I thought your reps knew their products?

Thumbnail of user michaeld7731
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Recently purchased fog lights in grill kit from American muscle. First time ordering from this company and everything went smoothly and product was exactly as described. Affordable and well built. M De La Paz

Reason I chose this business:

White selection of parts for my vehicle

Thumbnail of user kevina2108
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I was weary on ordering wheels again from this site. Last ones I ordered came damage (a year ago) same with theses. I travel for work so I don't have the time to ship the back messed up wheels. Order at your own risk. Damage wasn't terrible but for new wheels you expect zero scratched,blemishes, and scratches. Annoying is the best way to describe my experience.

Thumbnail of user shannonw1269
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Shipping was pretty fast for a large item like the bumper in my opinion. All items seem to be great quality. I have not installed anything yet so hopefully that opinion will not change. So far AM seems to be a great company to deal with. The ONLY reason for 4 and not 5 stars is because I had to wait for months for the bumper to come back in stock. Great price so it really was worth the wait.

Reason I chose this business:

Found them online

Thumbnail of user michaelp7326
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Website is easy to navigate, always accurate parts, and I have never needed to return anything as described. Careful ordering fragile parts seems shipping as of late has taken a less than careful approach. Recently received a set of Raxiom lights and plastic container was cracked, also a set of header gaskets and they came in a bubble pack envelope with a couple small dents in them. Hope I can straighten. Larger items no problems but I can't really fault American Muscle other than packaging materials used. Good company great products.

Reason I chose this business:

Best selection and good pricing.

Thumbnail of user mistis38
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Ran into the site looking for a muffler for my Challenger. Needing help I called customer service and they stayed on the line and explained everything. They were very helpful and full of knowledge! Will definitely buy from American Muscle again thank you!

Reason I chose this business:

I choose American Muscle today because I liked the products they had to offer and I was even offered a coupon which I didn't expect.

Thumbnail of user juang999
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

Ordered part at a fair price shipped out extremely fast. My customer was so impressed with me because I used this company to repair his mustang. We will be ordering a lot more mustang parts. Want to set up a corporate account because I am impressed with them.

Thumbnail of user christopherk1654
1 review
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September 9th, 2024
Verified purchase

I've never purchased anything from a car parts store let alone one online. I wanted to update my mustang some now that I can afford to, and the experience was just as easy as it is on Amazon. I wish some items had a timeline of when they would be back in stock, but that does not affect the actual process of purchasing items.

Reason I chose this business:

American Muscle is well known, and the site was recommended to me by another Mustang enthusiast.

Thumbnail of user glennb756
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Ordered these for my s550 and the fit great even came with a bag of 1000 safety pins that was busted open and all 1000 of them were loose in the box flying around, so if anyone needs any just let me know I got plenty

Thumbnail of user chrisb3483
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

I had been looking at changing the stick shifting knob with an after market for some time when I saw a red one that would make the manual transmission a focal point of the interior. Very happy with the purchase and AM for providing great products and customer service.

Reason I chose this business:

Comprehensive products and competitive prices

Great Ordering and Marketing
February 24th, 2023
Verified purchase
• Previous review

I just placed an order online with American Muscle. The process was fluid and items are in stock. After order I received emails with the status of the order and from the delivery company. I have ordered before and had similar experience. The marketing approach is very good and personalized.

Thumbnail of user julianm377
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Every purchase I've made has been smooth. The only downside is that they use FedEx as their main mail carrier. A couple of my packages have been delayed or haven't come through FedEx. But when dealing with customer service, they make sure that I quickly get a replacement or refund, no hassles.

Thumbnail of user dylanc444
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Shopping for car parts can be both exciting and daunting, especially with the wide array of options available. Whether you're looking for replacement parts, upgrades, or accessories, it's essential to know your vehicle's specifications to ensure compatibility. Comparing prices across different platforms can save you money, because AmericanMuscle has the best prices. And most of the products sold have videos and guides for them which I love.

Reason I chose this business:

They have everything. For my car and the delivery is just always on point.

Thumbnail of user johng7752
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Love you guys! I especially love the video tutorials that came with each rotor package option. They truly helped me decide what was right for me at the best price and fit. I got my shipment in TWO days!
I'll be murdering roads again in no time.

Thumbnail of user michaelw7651
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I finally found a set of tail light wiring harnesses that supported my particular car. I was a little skeptical to but the product but in the end it arrived on time, was well packed, and fit the car perfectly.

Reason I chose this business:

It took a lot of searching. The year my car was made is not readily supported. I found your site to include excellent details and pictures of the product. The description also made it clear my car was supported as well.

Thumbnail of user issaiv
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Shipping is super fast and they really go the extra mile with the shipping and packaging of their products! Verification emails and package updates with tracking information left me with no questions or guessing where my order was in the shipping process.

Thumbnail of user shaunw190
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Shopping and purchasing from AM has been great but if they don't address issues or offer other shipping options other than FedEx I will no longer use. 2 straight orders late and both left in the rain!

Thumbnail of user craigh1137
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Happy with Purchase, Not all the holes lined up as stated in several reviews but may have been our fault. Lining up with the 3M tape is tricky, one try. Great product overall and providing a great look to the mustang.

Thumbnail of user mikef2149
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The whole transaction could not have been smoother. I purchased the PowerStop Z26 Street Warrior complete brake package for my '21 Challenger R/T Shaker, and it was on my door step in 2 days! I spent an afternoon installing the brakes, and WOW!, what a difference over the factory brakes. I'm extremely happy with my purchase, and the product.

Reason I chose this business:

Selection. Prices. Customer service. And the company seems to be VERY in tune with the products they sell. They understand us modern muscle car enthusiasts, and provide the details we need to see in the descriptions of each and every product they sell.

Thumbnail of user tonyp1248
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I've been shopping on AmericanMuscle for my '04 Mustang aftermarket parts for a few years now and never had any troubles with my orders and my returns. It's a great starting point for anyone looking to upgrade their cars!

Thumbnail of user deving232
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Received product in a timely manner. Product was packaged nice with everything labeled. Installation was straightforward. Only issue I had was the rear pins didn't seem to go in all the way. Didn't want to be too forceful so I just used my old pins on the rears. I still give the product 5 stars. Clear instructions on breaking the rotors and pads in. Braking is real smoooth now.

Reason I chose this business:

American Muscles seems to be what’s recommended on “Scats” if you’re not replacing with factory parts

Thumbnail of user ryanh1782
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review

Thumbnail of user razi1
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Americanmuscle.com has been my GoTo site for years when I came for my mustangs and for me, they've always delivered and was always happy with their products. Now my 09 CS mustang looks better, sounds better and sure as heck drives better. Too bad I didn't get a free shirt or something considering how much money I spent and planning on spending again here soon lol, but at the end of the day. You guys can take my money anytime!

Reason I chose this business:

Fast delivery and products are good quality, none of that ebay cheap stuff. You actually get great products.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 21 days

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4.4
6,627 reviews
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