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AmericanMuscle has a rating of 4.4 stars from 6,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,708 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Easy nav, well presented, easy to find year specific parts.
My package was ripped open from both side of the box. Nothing was damage
Great deal. No issues. Shipped and received fast. Installed with no issues.
Great selection. Great customer service.
Had a nice pleasant discussion with Gary treated me very well. I purchased a product. The follow up was great.
Easy to order and match parts to vehicle. Parts arrived within the timeframe given for delivery. Well packed, arrived without damage.
Website popped up when parts where googled and they had a good amount of good reviews.
This was my first time ordering from AmericanMuscle and everything was right and arrived on a timely matter. I put my new muffler deletes on today and oooo they sound awesome
My brother orders from yall and he got me to check out yall online
On the American Muscle web site, it was easy to find and order the part, and it arrived surprisingly fast.
Known from prior experience, I appreciate the availability of parts, reasonable cost, and quick delivery. Also, the tracking mechanism and follow up are much appreciated.
Defective product will not support issue, poor client services, not interested and does not give a crap about helping a solution
Tip for consumers:
They suck
Products used:
Haven’t
I apologize for your experience and I would be happy to review your order with you.
Please contact me with your order number at my extension 1257 so I may assist you.
Amy
The tech I talked to was very knowledgeable about what I was looking for I do appreciate him and y'all my car is starting to look pretty decent and I'm happy with that thank you
I had questions about my tuner and they were answered very quickly and was even given some knowledge about the parts I ordered. Very friendly conversation. The guy I spoke with definitely enjoys his job!
I’ve always looked at this website dreaming about the day I could buy parts for a mustang and that day finally came!
I recently purchased a set of ignition coils online, and I must say, I'm thoroughly impressed with the product I received. These ignition coils have transformed the performance of my vehicle, providing smooth starts and consistent engine performance.
The ordering process was seamless, and the coils arrived promptly, well-packaged to prevent any damage during transit. Installation was a breeze, thanks to clear instructions provided by the seller.
What truly sets these ignition coils apart is their durability and reliability. Even after several months of use, they continue to perform flawlessly, without any signs of wear or degradation. I've experienced no misfires or other issues since installing them, which is a testament to their quality.
Moreover, the price point for these ignition coils was incredibly reasonable, especially considering the performance they deliver. It's rare to find such high-quality automotive parts at such an affordable price, but this purchase exceeded my expectations in every way.
Overall, I highly recommend these ignition coils to anyone in need of reliable performance for their vehicle. Whether you're a seasoned mechanic or a DIY enthusiast, you can't go wrong with this product. Trust me, you'll notice the difference from the moment you start your engine.
Everything was good other than the lip on the bumper won't go flush
Great products. Everything came on time. The magazine was very helpful as well so i can look to order more mustang parts easily
Best service and best prices
Thank you for your feedback and for your recent order for your Ecoboost.
I am glad to hear that you like the catalog as well.
Please let me know if you have any questions.
I would be happy to help.
Amy
EXT 1257
Always excellent never any complaints always on time and excellent service
Waste of time, better off ordering your parts from the manufacturer.
Hi Daniel,
Really sorry to hear that you were not happy with your experience with your order for your panhard bar and control arms.
You have a voicemail from me and I hope to hear back from you to discuss your order and what went wrong.
I would like the opportunity to make this right for you.
Amy
EXT 1257
Great experience! Shipment received on time. Will order in the future.
I spoke with a sales person before purchasing a tuner. Received my product, they suggested, and it wasn't like seen online. No wifi and gauge/data log for my car. Called back, spoke to a tune professional to exchange for a tuner that can. I will see when I get it. I'm a little upset they are charging me $23 when the tuners at the time I purchased were a $2 difference.
Suppose to be a reputable company an I have purchased from them in the past.
I am so sorry to hear about your experience with your tuner. I see that you have spoken with our customer service team and your replacement is on the way. Please do not hesitate to reach out to me with any questions that you may have or if you would like to discuss your experience.
Amy
EXT 1257
Placed an order online with no issue at first, I got a text and app notification from my bank that the charge went through with no problem. An hour later they canceled my order because apparently my card wasn't successfully authorized, and they tried to contact me about it but they DIDNT at all not a email or call or text. I called my bank and they said there was no problem on their end, so they lied and said there was an issue with my card. Never received a refund, had to dispute the charge with my bank. DO NOT ORDER HERE. Apparently my card with over $17,000 available can't be authorized yet somehow magically my card WAS charged and never refunded.
I am very sorry to hear about your experience with our security process. We have reviewed your order and we see that a customer service agent has reviewed this matter with you. Thank you for reaching out and please let us know if you have any further questions.
Amy
EXT 1257
Great selection and may payment options. Not a lot of site offer aftermarket support for V6 Camaros.
Had the parts I was looking for
Quality is great and easy to install. Fairly cheap as well for the product.
Best online parts distributor
Nice quality, good price, easy install! Thank you.
Fast shipping everything came in a well insulated box
All the parts I need were easy to find, placing the order was very simple. All the parts came within three days and were exactly what I ordered.
While it's frustrating to receive an incomplete product, AM offered a generous amount of store credit to compensate for the state of the exhaust. Installation marks were expected, but the welds from the exhaust tips weren't ground down and several clamps were missing.
I'm still happy with the product overall, but it's annoying to receive a product labeled "open box" when it should be labeled "damaged, will require hardware or minor repair before use"
I'd buy it again too
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Leonardo, I am really sorry the package arrived in that condition.
I am happy to hear that your pan hard bar was not damaged.
Please let me know if you need anything or have any questions.
I would be happy to help.
Amy
EXT 1257