• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

Write a Review

Overview

AmericanMuscle has a rating of 4.4 stars from 6,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,344
Neutral
94
Negative
329

Instant Feedback

28,710 reviews

106
See all photos
How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,732)

Rating

Timeframe

Other

Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user shaneh48
2 reviews
13 helpful votes
  • Send Message
May 13th, 2024
Verified purchase

Great one stop shop for my performance needs. It's awesome that tech support is available after hours. Keep rockin AM.

Reason I chose this business:

Selection, support, and quality products with the exception of Granatelli products.

Thumbnail of user hadia34
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Had an amazing experience purchasing from here. First time buyer and will definitely be returning. Spoke with Arthur. F on Customer Support and he was of great help.

Reason I chose this business:

Was referred by a friend for your exhaust systems

Thumbnail of user dustinb402
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Always receive my packages quickly, and well packed, and as described

Reason I chose this business:

This time just a replacement side mirror for my mustang

Thumbnail of user jimh1959
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Ben was a huge help, during the entire order process….He answered all my questions, and was very knowledgable about the product I was looking to purchase!
5 stars in my book!
Thanks Ben
Jim Holan

Thumbnail of user donovans84
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Always an easy and exceptional experience. I got my self a clutch

Thumbnail of user christoferb5
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Package arrived on time but when I opened it the product had minor damage I had to fix/cover up.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that your louvers arrived with damage. That is not at all the experience that we want you to have and I would encourage you to contact us if something is wrong with an order.
We would be happy to assist you in getting a replacement louver if yours arrived any less than perfect.
I have reviewed your order and I do not see that you have contacted us about this matter.
I have left you a voicemail and I would like to invite you to give me a call back so we can make this right.
Please feel free to reach out.

Amy
EXT 1257

Thumbnail of user kennethb2004
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase
• Updated review

Web site very user friendly and easy to navigate all the way to checkout. But i ordered blue color arms and got red instead. Other than that great product

Web site very user friendly and easy to navigate all...
March 29th, 2024
Verified site experience
• Previous review

Web site very user friendly and easy to navigate all the way to checkout

Thumbnail of user walterh705
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

When shipping out a product...it'll be good to tell customer how ur shipping( usps, Fed Ex, UPS) so customer can give u address on how it's going to be shipped. Some USPS will just send stuff bck

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hey there!
Thank you for reaching out with feedback in regard to shipping. I tried to reach out to you and so sorry I missed you. I have left you a voicemail. Please feel free to contact me back if you have any questions or if you would like to discuss your experience. Thank you for your many purchases with us, including your most recent for your SpeedForm Modern Billet Radiator Cap Cover.
Take care!

Amy
EXT 1257

Thumbnail of user markm6317
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

Ordering was easy delivery was quick and everything came as expected. Still installing due to the car not cooperating but it is getting done.

Reason I chose this business:

Recommended by one of my boys

Thumbnail of user kcc115
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

My experience has always been great and that's the reason why I've gotten nearly every mod for my car

Reason I chose this business:

I choose American muscle everyday

Thumbnail of user dreww180
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

I haven't got to use it yet and haven't got an email so I can describe what mods I have on my mustang.

Reason I chose this business:

Because yes.

Thumbnail of user dennyp43
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very easy to talk to over the phone. Order came promptly packed well and was very happy with my wheel purchase

Reason I chose this business:

Ive dealt with a sister site before.

Thumbnail of user johns9493
2 reviews
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Easy and fast ordering and fast delivery would order again and would recommend

Thumbnail of user travisw381
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase
• Updated review

No worries about getting wrong parts. Easy as always and great quality

Reason I chose this business:

Cause I've ordered from before

Sticky Sweet!
April 6th, 2023
Verified purchase
• Previous review

Everything I ordered and quicker than expected. Could not be happier. Thank you and no worries about fitment.

Thumbnail of user zacharyr385
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase
• Updated review

Super fast and quality product. Definitely ordering more from here.

Reason I chose this business:

Made it super easy to find the parts I needed

Super fast and quality product
May 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Made it super easy to find the parts I needed

Thumbnail of user ezekiele16
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Good product, came in really quick as well. Car sounds way cleaner and quicker.

Thumbnail of user hunterb210
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The box showed up on my doorstep like expected on the day it said it would be here and i have no complaints except i wish it came with a sticker

Reason I chose this business:

Most known and trusted website and i've ordered from it before

Thumbnail of user gregoriot23
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Reliable and trustworthy, the part is the one I'm not happy with.

Thumbnail of user andrewl2213
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Ordered on a Friday morning and arrived around dinner time on Monday. Fast and easy especially for a whole exhaust system.

Thumbnail of user kevind2508
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

The A-pillars looks great. It's not a snug fit but the gap really isn't bad but other than that 5 stars

Thumbnail of user justinw1247
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

This was a good place for parts and the best way for you to get mods for any mustang that you may have

Reason I chose this business:

Because it was the beat place to buy parts and mods

Thumbnail of user mian72
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Very easy
Thank you
Very fast and excellent product

Thumbnail of user cedricd54
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Package got lost, AM replaced and shipped a replacement out quickly..

Thumbnail of user howardr308
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Excellent quality that made my car clean and able to show of it's muscle

Thumbnail of user braxtonc19
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

It was a great experience I will definitely buy from this company again. :)

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

How do I know I can trust these reviews about AmericanMuscle?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about AmericanMuscle?