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AmericanMuscle has a rating of 4.4 stars from 6,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,711 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Absolutely love the look it gave my car! Super easy to work with and easy installation. Took about 15 minutes
Because they are the best for mustang parts.
Great help on parts and information. Also great communication with person who works there!
It's my go to for parts
It's were I buy all my part's
Ordered gift cards for my daughter's boyfriend, for his birthday
He likes buying stuff from your site. O
Very happy with my order will order again for my Mustang again
Reviews from other people
Great service, always really helpful making sure I buy the right parts for my vehicle
Shipped very fast, did no come damaged, just wish delivery was faster.
Easy install great sound! Pleasure doing business as always
Always great prices and service
I saw some parts on sale that really caught my attention, but I was not 100% sure they were compatible with my car. I used the chat feature on the website, that quickly led to one of their sales reps calling me directly to ensure what I was getting was not only correct, but the best price possible even showing me (and applying for me) coupons to help me save even more money, then processing my order for me over the phone.
Thank you that was hands down one of the easiest online orders I have ever done.
I put them on and they look ok, and they feel okay right now but man the box was destroyed, both of them.
I'm very happy with Americanmuscle I'm definitely going to be there loyal customer thank you 🙏
There is no other website like Americanmuscle
I bought some breaks saying they would fit my 2023 Charger GT and they are too big.
Because ive heard they provide some good parts
I am very sorry to hear that your brake pads will not fit as expected.
Please contact us so we can assist you with this. We would be happy to help you find
The correct fitment for your Charger.
Amy
EXT 1257
Was told delivery time 5 to 7 days They didn't come I called back and they said won't get them till June.🤦🏽
I am so sorry to hear about your wheels and that they are currently on back order. I see that you have spoken with our customer service and have been assisted.
Please feel free to reach out if you have any questions or if you would like assistance finding a similar wheel that may currently be in stock.
Amy
EXT 1257
Just as described very nice and easy to install! Good quality and appearance
Best service and smooth process always
As I described to your Customer Service rep, I've received the BAMA tuner for my 2014 Mustang, but will not be able to complete the coord with the tuner reps until after I receive my Mustang this Friday. It's been in the paint shop for almost 2 weeks and is supposed to be completed this week. Hence, I notified your company that I couldn't provide the computer codes from my car until I got it back. So you shouldn't have sent me this "survey"!
Price, military discount, and availability of parts. The only disappointment was that you quoted me a 12-week delay to get a Scosche kit to install a new stereo in my Mustang. That was excessive, so I ordered the kit from Amazon and got it in about 5 days.
We extend our apologies for the less-than-ideal experience with your Tuner. Your feedback is important to us, and we're genuinely sorry for any inconvenience caused. We understand the frustration you encountered with your Tuner and the challenges faced because of this.
Your concerns are valid, and we're committed to improving our customer experience. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to contact me at
EXT 1257.
Amy
.Easy to locate what I wanted for my Mustang.
Pricing is far superior to eBay or Amazon.com. I'm glad I discovered your website
Everything arrived on time and in perfect condition
Fast n easy like the sight have lots of choses for my mustang
Have a muscle car
Good easy to order great deals they like mustangs as much I do
Great sales
Fantastic service, the support team are very constructive and delivery is fast. Best in class.
Quick and efficient they are there and easy to contact if you have questions or concerns
Best on the market
Came earlier than expected and look really good. The price is excellent and worth every penny.
Price is higher than I would like, but product is acceptable
Had the style I wanted. It was almost 3 times more than one that looks identical I’ve purchased in the past but this one was slightly more rigid and slightly easier to install. Not 3 times the price worth though
The workers were very friendly, and I just didn't like the fact that I have to wait for my rims for 12 weeks when they told me that the rims were out of stock.
By watching them on YouTube, I think they explain the car parts real good. And they explain how to put things together.
American Muscle has good quality parts and I will always order something
Because Justin and Stephanie always explain the quality and parts
The sales rep. Was very helpful in my order and make the process easier, i had a few questions about the tires and he answered them
Needed new lights for my fox mustang ordered them from y'all and got them after a few days and they look great
Plenty of mustang parts and pieces
Returning customer
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for your feedback in regard to your shocks. I am so sorry to hear that the box was damaged in shipping. Please
Let our team know if you have any questions or if you need assistance.
Amy
EXT 1257