• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,344
Neutral
94
Negative
329

Instant Feedback

28,714 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,733)

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Reviews that mention popular keywords

american muscle (1964) customer service (1112) shopping experience (374) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user louisd296
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Delivery was quick and it was easy to install. I received the product 2 days after I ordered it. And even though it was a open box discount I was pleased that everything I needed was still there. I will be shopping AM again!

Reason I chose this business:

Open box discount

Quality
Thumbnail of user nickym57
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Shopping was easy,product arrived in perfect condition, DHL delivery sucked, after the original text that our product was out for delivery, we sat home for 2.5 days waiting for the delivery was a signature required delivery

Reason I chose this business:

I do lots of shopping here more often than not everything us smooth teasy

Thumbnail of user wadeb119
2 reviews
0 helpful votes
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May 17th, 2022
Verified purchase

My son wanted these twilights for his 16th birthday. He has a 2007 Mustang and loves making it his.

I was at work when he decided to install them. It took him less than an hour to get them installed and working.

They really look cool and give the car an updated look.

Reason I chose this business:

We have purchased several things for his 2007 mustang. The shipping is always fast and the parts are quality parts.

Reason I chose this product:

He likes the sequential style lights.

Quality
Thumbnail of user dennisl795
1 review
0 helpful votes
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February 20th, 2024
Verified purchase
• Updated review

These coils and plugs made my stang like new again. No more rough idle. Plugs did need to be gaped as they were not to spec. Otherwise, I'm happy.

Reason I chose this business:

I always shop here.

2000 GT
March 7th, 2023
Verified purchase
• Previous review

This item is working good so far. Hardest part was putting it together. Install was about 15 minutes. This replaced an older CAI I had. Sounds a little deeper than my old one.

Reason I chose this business:

Easy to deal with.

Thumbnail of user danielf1439
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Although my order was lost the customer service and feedback was phenomenal the staff stayed in constant correspondence with me and even refunded me my shipping cost customer service assured me that my package would arrive on schedule and it did excellent customer service

Reason I chose this business:

Attention to detail and very descriptive on their products especially specs so that the customer has enough information to make the best decision on upgrades

Thumbnail of user sarahl890
1 review
0 helpful votes
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September 24th, 2020

Thank You Jason Blaker for having the patience and understanding to all our questions and for your honesty! You went above an beyond and found out options and answers. Thank You for not pretending to hang up and be resourceful!

Thumbnail of user markh3799
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

It was cool. Wait. I have to enter fifty characters just to tell you it was cool? That's how this works. I place an order, you deliver it, and now I have a job? Suddenly it's not so cool. (I hope that was 50 characters)

Reason I chose this business:

You guys are cool.

Thumbnail of user stevenw2301
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

I enjoy AM, the detailed description of the items and the install procedures.

Thumbnail of user damianm115
Damian L.
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

First time owning a muscle car that I really wanted, and I decided to buy my first mini mod from americanmuscle. I really liked the look of the black gas cap and wanted it for my car. The pricing I paid for it wasn't too bad and it looks great! Super easy to install for a beginner car guy like myself and I could not be more happy about it. Will definitely look into buying more mods here soon.

Thumbnail of user jamest3039
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

The website was very cut and dry so I can find my tires and place my order. The delivery was moving a lot quicker than I thought. I was able to track my order as well as getting a notification when my order arrived

Reason I chose this business:

Great prices and a very detailed website

Thumbnail of user luisg746
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Buying at American muscle is one of the best feelings we have. We have no problem accessing, much less looking for a product on the page, AM suggests you keep buying and buying, the only problem I find is not having more money to buy in AM.
AM has it all, great website great store, gladly recommended AM to my friends and family.

Thumbnail of user bryans1230
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

5 stars, can't beat AM! They leave no rock unturned as to what you're buying or how to install properly.

Reason I chose this business:

They’re the best!

Thumbnail of user matthewb2150
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I relied heavily on AM for my first mustang build. When I lost it, I was devastated. I went with a 4banger. 5 years of sadness followed. I have another mustang. I will always use AM for their service and prompt response to questions

Thumbnail of user michaelj2454
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Customer service representatives are super! I had an issue with improper parts in a rocker kit. Not once, but TWICE! Customer service addressed the problem and promptly issued an RGA. Unfortunately, the rocker kit was ultimately purchased elsewhere. But this Customer service team knocked it out of the park!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dewaunw
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Love the experience from american muscle, i always have no issues ordering anything

Reason I chose this business:

Good quality and fast shipment

Thumbnail of user gregoryk620
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Quick response Accurate delivery date info
Exact auto match

Reason I chose this business:

The most reasonable on the internet for modern autos

Thumbnail of user kenyonz
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Love the shipping it didn't take long at all for my part to come

Reason I chose this business:

Great options and prices

Thumbnail of user anthonym2455
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

I thought I ordered rear wheel liners but received front ones instead. Looking at your site I cannot figure out how to tell the difference when ordering. I can use the front ones, but I need the rear wheel liners bad.

Reason I chose this business:

I liked the products

Thumbnail of user aidena26
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I bought 2 things from AmericanMuscle and I was very pleased with my purchase. I got the next day delivery. I got constant updates on my order status, and I'm very satisfied with my order. I would highly recommend them?

Thumbnail of user hiltont7
2 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

I love American Muscle, I have been a Ford nut forever. It all started back in 1973, my Dad and I raced an original 1964 Thunderbolt. I have love mustang's since then. American Muscle has always been where I go for parts.

Reason I chose this business:

I have always went to you all at American Muscle because the parts are great, the prices are great and your technicians are a great help when you call in. My first was a 1970 Mach 1, I am 64 and my current mustang is a 2005 Mustang GT.

Thumbnail of user levanb1
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Amazing quality! I was nervous before i receive my order, because i leave outside US and i re-ship this item to my country, so i can't return or replace item… but i'm really happy with everything and will order agin and again and again!

Reason I chose this business:

Because i don’t want to use eBay anymore (don’t ask why :D )

Thumbnail of user aarons407
1 review
18 helpful votes
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June 24th, 2020

I have bought 1000's of dollars of mods from AM. The shipping is always fast and on time. The product is almost always right on the money. And in a couple instances I had a problem, the costumer service was on it fast and made the problem right with either exchange, store credit, or refund of money no questions asked. Don't know what site the people are using, but the American Muscle I go through is always top quality in all aspects.

Thumbnail of user terrid386
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The ordering and receiving of the spare tire for my 2016 Ford Mustang was easy breezy. However, the lug nut bar didn't fit the lug nuts on the car. My husband needed to file it down to make the bar fit the lug nuts.

Reason I chose this business:

Needed a spare for the Mustang.

Thumbnail of user markb4654
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

I recently purchased the MMD style bar for my 2006 Mustang convertible. I had been wanting to add this to my Mustang project to enhance the looks of it. I had no real need for the brake light portion, so I patiently waited to find one that wasn't Uber expensive. I finally succeeded and will be installing the light bar this weekend. Thanks to all.

Thumbnail of user romanc71
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Wanted to search for a wing/spoiler for my mustang but the dealers were so over priced. Even other if " stores " were to expensive for the oem piece I wanted. American muscle had it for an un beatable price! Happy with them

Reason I chose this business:

Recommendations and just so easy to use.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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