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AmericanMuscle has a rating of 4.4 stars from 6,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,718 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
New to the Mustang family, and this site made my introduction to this family smooth and very detailed oriented. Recommendations came in huge numbers and always for vehicle specific applications. Product availability was outstanding as well as pricing. Definitely would recommend to any car enthusiasts. Thank you American Muscle!
Coworker recommended
I'm extremely happy with my purchase from American muscle, it was easy to order my parts, they arrived on time, we're exactly as described, included all hardware and were packaged with care, highly recommended them based on this experience.
I chose American muscle because you had exactly what I was looking for.
Thank you for your feedback.
Please let me know
If you have any questions.
Amy
EXT 1257
The representative was very informative and the delivery was extremely fast
They shipped my package out fast and i got it earlier than expected! The box was in rough condition but everything inside was well packed so nothing got damaged. Overall great experience!
The variety of items and the great online customer support.
Thought leather was a solid piece. My mistake, dash doesn't pop off. Info hard to find.
Thank you for reaching out. Please let us know if you have any questions or if you would like assistance with your dash cover.
I would be happy to speak with you about your experience.
Amy
EXT 1257
Everything was good but I got wrong item and need to return
Love American Muscle
Worked perfect and so easy my 17 year old son installed it himself
With the exception of the cart feature acting a little buggy at times (adding items to you cart by viewing them sometimes, and others not allowing you to add items to your cart) I thoroughly enjoy browsing and buying from American Muscle.
Great selection of parts, fast shipping, intuitive website, great customer recources.
Bought the C and L red caliper brakes for rear end of 2007 mustang. Was birthday gift for son. We installed the next day with no issues. It was an hour and half project, maybe two hours. Make sure with new brake pads that you have a caliper spread tool, as these brakes have emergency brake spring attachment in end so C clamp was not an option. When we did the replacement, we had quite a bit of air in lines and had to pump up/break bleeder valve many times. Make sure you bleed air with tires off...unless you have a lift, it's nearly impossible to reach bleeder valve. Son loves the look on his dark grey Mustang. Already saving to buy front calipers to complete look. Very satisfied with AM and shipping was quick and item arrived in good condition.
Price, shipping ease, good reviews.
Item was ray to order and was delivered quickly. Thank you
Fit perfectly. Very fast shipping Overall, very pleasant Experience dealing with American muscle
So I ordered a remanufactured instrument cluster for my 08 Mustang. The site said it was in stock and would ship in 3 days. I knew they needed my vin and mileage. But no one tried to contact me about this. I waited a day and got back in contact with them and gave them the needed info. So far so good right.
Ya, it's been like 10+ days and not even a tracking number, I ended up canceling the order.
Most of the time I have good luck with AM. Just not this time
I am so sorry to hear about your experience.
I have reviewed your order and I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
I placed an order and it was canceled without notice or contact with me.
When I contacted you both via chat and phone, there were no problems, but you need to place a new order. Did this, the new order was also cancelled.
So I feel cheated by The AmericanMuscle.
Not helpful at all, just talk.
I am so sorry to hear about your experience.
I see that you have spoken with our customer service.
Please let me know if you have have any questions.
Amy
EXT 1257
Bought suspension parts that failed in less than 2 years. Emailed to get replacements which I finally did after pictures and shop documentation saying they were bad. I've had replacement parts less than 2 months with 3 holidays and bad weather in that time so haven't got shop to get them put on but have been told by customer service that my account will be blocked and I needed to call and pay for the replacement parts. Rina Lising and Tyler Lehr need to take some classes in customer service with communication, professionalism, and conflict resolution. Harassment over broken parts that you sell is a great way to run a business in the ground.
I am very sorry to hear about your experience.
I have tried to reach out to you to discuss your feedback.
Please let me know if you have any questions.
Amy
EXT 1257
Every purchase made was the exact fit for my 08 Mustang GT. I am always confident that my orders will be on time and a sure fit with little issues (all my inexperience on how to install). Over all I love ordering for American Muscle.
I`ve been using American Muscle for about 15 years with no issues and will continue to do so for as long as I own a Mustang.
Item ordered and delivered with no hiccups thank you.
AmericanMuscle is a top-notch destination for ordering aftermarket and OEM parts. The shopping experience is comfortable, and their customer service stands out for its excellence. From a vast selection to stellar support, it's a go-to for automotive enthusiasts.
I ordered a gloss black chin spoiler from American muscle for my 23 LT1, it came faster than anticipated. It was beyond my expectations. Took me about 40 minutes to install, looks great on the car. Very nice product!
Like the company, good price and good quality.
On time, fit my car thank 🙇 my favorite online store
Everything is perfect
Fast shipping and kit was as described. Placed another order with them
Price and ease of ordering
It was probably the easiest install. On my wife's 94 Mustang.
Had good results in the past.
Like having extended warranty option. Gives you a little peace of mind if something happens.
Always has great deals on what I need.
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for your feedback!
Please let me know if
You have any questions.
Amy
EXT 1257