AmericanMuscle has a rating of 4.4 stars from 6,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Everything was A-1! The products and service are great My only beef is me being Canadian I have to pay an additional 30 to 35 percent exchange rate on the dollar. So say I buy a 100 dollar product it cost me 135 dollars plus shipping. It sucks big time!
Everything, not only the products, but the service as well was exceptional
Always had good service with American Muscle. However this time the delivery "person" left the box at the "group mailbox site", on the main road. Did not appreciate that, as someone could've easily stole it.
I trust the part(s) I order will be in stock and arrive on time.
Easy to shop and place orders and pretty fast shipping too
Placed an order and needed it second day air. Paid extra for the shipping and then the item still "ships" FedEx home delivery which always takes a week or more. No refund for shipping and customer service just tells me to return the product when I receive it. Never using American Muscle again.
Easy instructions and hardware included. I did, however, add lock washers to the hardware for added peace of mind. Otherwise everything went smooth and the car looks amazing! I will recommend you use masking tape to avoid any scratches from the metal produced my drilling. WOW what an extreme pucker factor when drilling into my brand new car. Also, don't drill into your tail lights because i almost did!
Great prices with free shipping over $100 was too hard to pass up. I also have a history of purchasing through here so i felt more confident than using another site
My new cold air intake arrived right on time!
Installation went perfect but there was supposed to be an alcohol swap to clean the area where the foam was applied. For some reason, that got left out. I had some acetone which cleaned the area and got a nice tight fit.
The new cold air intake looks awesome and it did increase the sound of my supercharger but my car is pretty loud so there is not that much difference. As far as performance, I can't say.
Car is still scary fast. I have to drive it with head on a swivel as it's a total cop magnet. Have not gone to track yet.
Easy install. Everything fit. Did not have to make any adjustments. Bolt on, enjoy!
Their customer service is horrible. They do not ship on-time and their customer service constantly states crap and excuses. Their shipping department must be made up of brain-dead monkey's because they don't know crap. They have botched up a big purchase of mine (wheel/tire package) to the point I don't know why I ever tried to get it resolved and should of asked for a complete refund instead. They're still trying (strong word) to get it right. Never will I order from them again. EVER! Hope the douche-bag CEO see these reviews. They all stink and so does his crap company.
Tip for consumers:
RUN AWAY!!
I recently purchased Axion LED side marker replacements for my Dodge Charger GT and can't recommend this website enough. The shipping stated it would arrive within three days it did not disappoint. My favorite part about this website is it lets you choose what vehicle you have, and it narrows down items that fit your vehicle.
I chose AmericanMuscle because of its’ ease of use and great communication via email.
I love the products Americanmuscle has to offer but their coupons are a joke. I would expect repeat customers like myself would receive some money saving offers to keep us. I will not recommend this company for that reason..
Quality and trust in the company
Just ordered a set of spark plugs for a 2005 Mustang, the site is well laid out and very easy to find parts, ordered the parts at 9:30 this morning and by 10:00 had an e-mail that they where shipped and had a tracking number, estimated delivery 2 days earlier than quoted, they also sent me copies of the order. I really like all the communication makes me feel they are on top of things and value my business.
In my 30 years of buying parts for cars, my experience with AM is by far the worse ever. They make promises they don't keep and don't ship items when they say. I would NEVER do business with this company again. I would give them a negative rating if it were possible!
A site with multiple product offerings for every part that include ratings, customer pics and videos, and a sponsored install/review video! What more can you ask for? Fast shipping? Got it, good customer service? Got it. This is my new most favorite place to get all my mods.
Good reputation on line and great selection and prices.
Always a pleasure to deal with! Available products, information, shipping and communication are this company's primary focus! Nothing but a positive experience right down to letting the pubic share their views and vehicle pictures as well. Love the format keep up the good work!
They have become a go to company from day one and have earned my interest when it come to any parts related to my muscle car!
Looking for Ol' Reliable? Well AmericanMuscle can provide that for you! From Oem to Aftermarket, AM will serve you the best parts. Not to mention, their delivery/shipping is mostly 3 days on most orders!
Reliability
American Muscle is a Joke. Someone needs to put these clowns out of business like quick! No way should they have a business license in any state! I have better customer service with Hong Kong Reps.! Thee worst in the business, I'm writing Ford to block these clowns from being able to assemble after markets parts for the beloved Mustang! They are low life crooks!
I purchased a set of 4 AM rims for my mustang GT. With tires. Received the order late in March, didn't open or put on the GT until a few weeks ago. I noticed that the front rims and rear rims were slightly different colors. Very little help from American muscle. After taking pics and complaining they offered me a 150. Credit. Paid 2200 they send me different color rims and offer no refund just a 150. Credit. Terrible. Won't buy or recommend anyone buying anything from American Muscle.
I am really sorry to hear about your experience.
If you would like to discuss this, I would be
Happy to speak with you.
Amy
EXT 1257
Placing an order is easy and the shipping is fast and on time.
They have just about everything I will ever need for my mustang.
I placed an order with these bozos and twice they sent me out the wrong item. And now that I have complained and told them how useless they are, they have red flagged my account. I was told that they no longer wish to do business with me. These people only care about themselves, not the customers. And Dan Harmon, who is a upper management supervisor, well, he will just lie right straight to your face. I would avoid doing any business with this company.
No problem ordering and received it very quickly. There site was easy to navagate for what I was looking for.
Because they always have what I'm looking for for my Mustang and there a great service
Because they had what I was looking for
Basically I ordered wheels/tires for my GT500, they put them in cardboard boxes with no them protecting the face of the wheel. What do you think is going to happen? Hmm. Needless to say, they came in, boxes torn up, wheels scratched badly and some scratches from where they mounted them. Now they've been nothing but a headache dealing with and trying to get my money back.
I prefer to check out installation instructions before ordering items to make sure that I am able to complete the install. Not one item that I looked at had instructions available on your website. With additional time and effort on my part I was able to find and download installation instructions from all of the manufacturer's websites, so they are obviously available. Why not make it a one-stop site to get all the information needed to make a decision and purchase? Also, catalog prices do not match online prices, i. E. Diode Dynamics smoked side marker led lights for 15-22 Charger are $179.95 in catalog. When I ordered online the price is $199.95. Selection is good but way too many discrepancies.
Bought a pair of headlights to have one of them be defective and a shorty antenna that arrived bent in the mail. No replies to several emails at all, but will send you spam emails endlessly. Will NEVER buy from this business again.
Ordered some parts and it said if I paid for expedited shipping, they would arrive Thursday. Well now my tracking shows Saturday and it will be too late for my appointment. When I try to do a cancel because they haven't even shipped, I'm told that it's not possible. So I paid for something that won't arrive when they said and I can't get a refund. Stay away.
I ordered an open box chin spoiler for my mustang hoping to save some money and get a nice part. What I received was a chin spoiler that was literally broken in half. The spoiler was shipped inside of a box with little to no packaging protection in it and the box itself was very obviously and visibly damaged with one end being crushed and a foot long hole in the corner. That box was shipped inside of another larger box with no real damage to it however. My suspicion is the item was returned broken, then AM decided to sell it as open box without actually checking the contents of it. The only redeeming quality of this however is they are accepting a return (which I plan to ship out tonight) of the item however it is store credit only. I knew they only accepted store credit on open box returns but why does this extend to items that were received broken? Is it just a way to guarantee you make SOME money off the broken item? Overall I will likely purchase from them again as they had decent customer service but as this was my first relatively large purchase if it happens again I will likely think twice before buying from them and I more than likely won't purchase open box either.
Convenience and decent prices
Thank you for bringing your concerns about your open box chin spoiler to our attention. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy
I bought these needing a balance for daily driving, and track usage (leaning toward track use) on my 4.0L. GT size rotors will fit on 4.0 as long as you have 17" wheels, and find some gt brackets. Massive improvement over stock. Pads bite hard and haven't been able to overwhelm them yet. Not sure about longevity of the pads yet, but for daily driving they are great, no noise, haven't noticed much dust yet. Not that it matters much, but they perform great in the wet too. Highly recommend.
Used too use extreme terrain often.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for your feedback.
We do send out emails with coupon code information and
Upcoming sales.
If you have any questions- please let me know.
I would be happy to help.
Amy
EXT 1257