AmericanMuscle has a rating of 4.4 stars from 6,733 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Every time I buy from American muscle it is super convenient and the shipping is always on time
Pass my expectations, gives my car a whole new vibe
Trusted sources
Not the first time I bought from American Muscle. By far. Now, I own a challenger. But AM was the go to for my Mustang previously. And AM's brother American Trucks was the go to for my F-150 before that. I used AM's other bro Extreme Terrain for Jeep parts. You won't be disappointed giving AM your business. They offer a lot of cool stuff you just won't find at O'reilly's or Advance.
Reliable service, consistent quality, cool stuff
Ordered a custom cover for my S197. I'm recovering from eye surgery and can't see. So I haven't put it on. But they delivered it when they said they would.
I’ve gotten 20 plus mods for my mustang from AM. Reliable and reasonably priced.
When they say quality parts, they mean quality parts. Also, I'm quite impressed with how fast I've received all of my parts from American Muscle. More often than not it's made it to me before the expected delivery date. Now that's service!
I chose American Muscle because this wasn't my first purchase through them & it certainly won't be my last
Made my car look so much more aggressive and have so much more road presence
Ordering was fine, getting the product is the issue. Just another company that uses FedEx and promises a delivery date that isn't met by FedEx. If they used a more reputable delivery company I would give a better review. Nothing sucks like paying for a product for it to arrive way late. I could have driven to the location and picked it up myself. Completely dissatisfied.
Pleasant, helpful reviews. Well organized site. Need better install instructions.
Thank you for taking the time to leave feedback.
I see that you have spoken with our customer service team, however please feel free to reach out to me if
You wish to further discuss your experience or if you have any questions.
Amy
EXT 1257
Had exactly what we wanted in stock and shipping was fast
Very quick and straight to the point website! Thank you!
I used to order a lot of stuff from American muscle and it was always a great experience, shipping, customer service, etc…. And I sold my mustang. I've just recently gotten another, 04 gt convertible and I will once again be ordering stuff from AM again. You guys are always good!
I ordered an open-box blower motor for my 2011 Mustang. I understand what that means, but I would think the shipping department would also understand that they need to do a good job packing the part for delivery. Sadly whoever packed the motor put it in box that was too small for the part and it arrived poking through the box and broken. Okay, I get store credit, but I will think twice before ordering something that needs careful packing.
I picked American Muscle because in the past, I had gotten good service on competitively priced parts.
I am so sorry to hear about you experience with
Your open box item. I see our customer service has
Assisted you with this, however if you would like to
Discuss your experience- I would be happy to speak with you about it.
Amy
EXT 1257
Easy to use especially when you use the customer service. They're always very helpful and very knowledgeable about the vehicles. I've always gone to them first before searching anywhere else. They usually have a very great price on replacement products and parts for your car.
Great quality mounts and fast shipping! Only thing that could be better is the description doesn't say weather it's 2 mounts or 1. But if you are looking for mounts then order with confidence knowing it's 2 mounts.
This website is simply the most amazing car website out there. It has a massive selection of parts, great guides and videos and awesome prices. My mustang was build estimated to cost $100,000 but with American muscle it only cost $50,000. Great job and keep up the good work American muscle.
The tires I wanted, in the size I needed were in stock. Ordering was very simple. Delivery time quoted was reasonable but FedEx delivery time was one day quicker. They're supposed to be here on Wednesday (it's Monday now) so I'll update this once received.
Previous customer and I was happy with the service.
It is my first time that I buy on this website. What I like the most is that if they tell you that your package arrives in 3 days, it really did arrive on the third day. Everything was very fast and an excellent product.
Purchased the black painted Speedform Hood Pin Appearance Kit for my Challenger. It arrived with multiple chips to the paint with bare metal showing on both. I sanded and repainted them, but when I put the cotter pins on it chips the paint. I resolved by ordering the chrome plated version from American Muscle. I have had really good experience with American Muscle. Fast shipping and great communication.
I was looking for a specific mod and the site walked me through the options to buy exactly what I was looking for. Prices offered were better than elsewhere. Product received was of excellent quality. Instructions included with the part were vague, but the site offered a video which provided detailed step by step and was spot on. I highly recommend and will do all my future business with AmericanMuscle. Thank you!
Price and detail install video.
My first order was delivered as scheduled, at least 4 out of 5 boxes, the 5th box is somewhere on a FedEx truck that was suppose to be here 1 hour ago, I have an appointment to have my rim's installed at 8:00 A.M. on 4/6/2022 but if the 5th box does not make it tonight that appointment is a bust. It has nothing to do with American Muscle But with FedEx.
Bought a wheel and tire combo for mustang. And spoke with Toni. He was wonderful. Had a lot of troubles with order on my end. He was very helpful, even called back next day to make sure all was OK on my end. And then shipped 2 day. This guy was wonderful. Thanks Toni
Style, and price
Very please with my experience using AM. It's my first time ordering parts from here. They came very promptly and are exactly as described. One of the parts must of got mixed up and they sent me the wrong one, and when I called, the girl who answered was very professional and kind. They apologized, and sent the correct part the same day. They even let me keep the other part! Very pleased with my experience.
Tried to return something I bought which I hadn't even opened. Changed my mind on the item. Was badgered by the girl for over 30 minutes on the phone taking pictures and sending to her so that I can prove this isn't some kind of fraud. Completely pathetic. Just give me my damn money back. Will NEVER buy from again. Get some better customer service reps!
Products used:
None
I am very sorry to hear about your experience.
If you have any questions or would like to discuss your feedback-
I would be happy to speak with you.
Amy
EXT 1257
Their website is very well organized and how they handle business helps a lot. Catalogs are really helpful plus being able to see an idea of what your build will look like with other customers posting picture it helps a lot
Had to sell my project to pay bills. Could not return part cause it was after 30 days, even offered to pay a restock fee. Answer was still NO... Cj pony and lmr both took back parts they understood money is tight at this time and where very helpful. I will never buy anything at am. muscle again!
I ordered new wheels and tires for my 2009 mustang and once I had them installed we realized that there is paint chipped out of the wheel well in a very noticeable spot, that's not the part I'm disappointed about. I'm disappointed in the fact that it looks like someone took a paint pen and tried to fill it in and said ok looks good enough and sent them out. If I'm gonna spend almost $1500 dollars on something I expect it to not be damaged when I receive it.
I thought they had quality products but I might be wrong.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257