• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.7%
Positive
2,344
Neutral
94
Negative
329

Instant Feedback

28,706 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,731)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user ethand197
1 review
1 helpful vote
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September 27th, 2023
Verified purchase
• Updated review

Only reason I bought these again was because my first set went bad a couple months in nothing crazy they still worked just started blinking on and off randomly. Overall still a good experience

Reason I chose this business:

They got a pretty good selection of parts and easy to navigate.

Gt track pack wing
February 11th, 2023
Verified purchase
• Previous review

Everything except the 3m tape it came with was good the tape just wouldn't seal all the way around, so I came up with an alternate solution but besides that a good product

Thumbnail of user johnh7025
1 review
0 helpful votes
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July 10th, 2022

AVOID

I ordered 2 Forgester wheel raised center caps. They sent me one raised and one flat center cap.

THREE TIMES they sent me a replacement flat cap after I called and returned the previously delivered flat cap. I gave up and ordered from another company.

This company is incapable of correcting an order error. AVOID.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user davidm11071
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

I ordered something and it was delivered when expected. Good situation.

Reason I chose this business:

Lots of charger stuff.

Thumbnail of user rafaell188
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Compré un producto y me queda muy bien y luego otro que no tanto

Thumbnail of user ronniec264
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Everything was good. Except for delivery by FedEx, always reschedule comes 2 days later.

Reason I chose this business:

Many previous orders.

Thumbnail of user danielp2050
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I wanted a new shifter for my Camaro SS and yes I could have gotten it from Amazon but I love the service here and they priced matched without hesitation. The service is important to me and American Muscle is top match.

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulr2095
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

My 2016 charger sxt has definitely better performance! I notice the mpg difference and I do feel a slightly power increase. The only reason I give it 4stars is because it makes my engine light come on. I confirmed it with my OB2.

Reason I chose this business:

Easy to use

Reason I chose this product:

Better driving experience

Quality
Thumbnail of user jamesw6533
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

I had ordered it and for some reason unknown I'm here looking at my email and I got a thing saying they canceled it for some reason and I have no idea why

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered with your recent order. We regret any disappointment or frustration caused by your experience.
Please feel free to reach out with any questions you may have regarding this matter.

Amy
EXT 1257

Thumbnail of user jasons3466
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

I haven't been shopping here long enough to give an accurate review. So far I've gotten the right parts for a decent price. They seem legit. Only thing to worry for is shipping damage from UPS.

Reason I chose this business:

My best friend told me about this shop before he passed

Thumbnail of user leep431
1 review
0 helpful votes
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November 11th, 2022
Verified purchase

I own a Shelby Cobra replica. I was needing to replace the dirty IAC sensor on my 2004 Mach 1 4.6 modular motor. I was pleased to see American Muscle offered a MotorCraft IAC. I had to buy a new gasket from my local auto store to complete the upgrade. Installing the new gasket and IAC only took 15 minutes. My Cobra idles properly now and I no longer have a hanging idle coming off throttle.

Reason I chose this business:

I chose American Muscle because they usually have the parts I need to maintain my Shelby replica.

Thumbnail of user randya412
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

I will write a full review when I get my concept mirrors for my 2012 Camaro ZL1, I am not happy they told me it would take 7 to 10 weeks to get my mirrors because of them painting them! My sales man Tom was very informative and respectful!

Thumbnail of user bs693
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

They want me to pay for something that was lost in shipping over a year ago and they have my account blocked where I can no longer purchase anything. Total bs.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear about your experience.
I have reviewed your order and I see our customer service has assisted you.
If you have any questions, I would be happy to discuss your feedback with you.

Amy
EXT 1257

Thumbnail of user aaronr688
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Fast delivery, not as easy to install, had to take more clips off than what directions say, but overall side marker lights look great, way better than stock

Thumbnail of user patricka275
1 review
12 helpful votes
  • Send Message
September 18th, 2020

Ordered Atturo az850s tires and they sent Atturo az800s I called them to get a refund and they even said the az850s were on back order for 2-3 weeks. So why send me the wrong tire? Why not just refund my order to start with?

Thumbnail of user joel1668
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Site was confused and Linda wouldn't help me. Canceled my order twice how can I make it to the Steak 'n Shake without my halo headlights?

Donna if you're reading this please come back.

Thumbnail of user axelr35
1 review
1 helpful vote
  • Send Message
September 19th, 2022
Verified purchase

I order and paid for 1 day shipping extra 50 dollars and it's been 2 days. I'm not mad. Just don't advertise something that you guys can't promise. Thanks

Thumbnail of user ryanm1732
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Pretty standard procedure. Placed order, shipment notification was sent and order arrived on time as promised. FEDEX could've been better with the boxes but that's not AMs fault.

Reason I chose this business:

Never had an issue with them before and their prices are good.

Thumbnail of user michaela3954
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Have had nothing but good experience's. Tried one of the other pony parts stores for the same item. Was not satisfied, I will be staying with A. M for all my part and accessory needs.

Reason I chose this business:

Returning customer

Thumbnail of user hopes135
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

After a couple attempts of ordering the wrong size off amazon, I was very happy to find these at American Muscle. They fit perfectly and so much brighter than the original amber colored lights.

Thumbnail of user kevinm3790
3 reviews
0 helpful votes
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January 17th, 2023
Verified purchase

Website was well laid out, parts easy to find. Prices competitive, fast shipping and tracking. Will continue to order. If you're looking for looks or muscle this is the right site.

Thumbnail of user davidv1555
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Called to place order using discount offered via social media. Amy helped secure the transaction. I've always had great experiences with American Muscle. Thanks again for a great shopping experience.

Thumbnail of user fredk255
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Very simple process, from start to finish.
American muscle has such a great selection of the parts I need and along with great pricing, it is one stop shopping!

Thumbnail of user timothyp857
1 review
0 helpful votes
  • Send Message
December 6th, 2022
Verified purchase

Products arrived on time with the exception of one smaller box but it arrived day later no problems though, arrived in perfect condition as described and WILL DEFINITELY be buying from American Muscle again!

Reason I chose this business:

Actually didn’t even know this site existed, googled a particular product and this site was first to pop up and I’m glad I bought through AM

Thumbnail of user jimk980
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

A+ All the way around! Very helpful with picking out the right wheels and tires for me! Described everything in detail! Would definitely recommend AM to anyone!

Thumbnail of user terrya598
1 review
0 helpful votes
  • Send Message
December 4th, 2022
Verified purchase

Perfect fit, easy install, and see no reason to buy the aluminum model. I mean, how could you be so rough with a clutch pedal, that you would break this? It' great.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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