• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,336
Neutral
94
Negative
325

Instant Feedback

28,678 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,714)

Rating

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user thomash3064
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Ordered last week, showed up today, installed and waiting for a few more mods to show up so I can get out for a drive.

Reason I chose this business:

Good reviews.

Thumbnail of user derians1
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Works great no issues but one of the corners was chipped from being dropped no package damage so had to be from before was packaged

Reason I chose this business:

Had a good selection of aftermarket coil packs

Thumbnail of user phillipl249
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Items for detailing window with louvers & wind guards on my 2013 Dodge Challenger, arrived timely and as described. A+ Transaction, Buy Here-No Fear! Phil of Burrillville, RI

Reason I chose this business:

Easy access to multiple items with quick responses

Thumbnail of user suheilr1
2 reviews
0 helpful votes
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February 9th, 2023
Verified purchase

Right on time delivered with care. Was the exact part that I ordered. The tune team was also very quick to send me my tune

Reason I chose this business:

First thing that popped up on google

Thumbnail of user ruthh1137
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Thank you for the fast service on the item I ordered. I received the box in good condition, I'm just waiting to get it installed!

Reason I chose this business:

Because my dealer could not get the item I wanted from the manufacturer, or their aftermarket places.

Thumbnail of user zeniaj1
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Great for finding parts for my son car but what he wanted was out of stock but I still was able to order it separately

Thumbnail of user jeank534
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Even though I ordered this item just before Christmas, I am happy to say that I received quickly. Thanks, so very much! Happy New Year!

Reason I chose this business:

It was that site that my son requested. He made a great choice.

Thumbnail of user ricardor340
3 reviews
0 helpful votes
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July 8th, 2022
Verified purchase

Cold air is amazing and very easy to install. Thank you very much for the very fast shipping. Will shop here again for more items.

Thumbnail of user nathanielo58
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Customer service is always great and I can just about find what I need. I have been ordering from AM since 2017. I love it!

Thumbnail of user louism460
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

Was really nice to see a company that gives you all of the technical information you need before ordering. The service was fast and complete!

Reason I chose this business:

They had the parts available that I needed.

Thumbnail of user davea873
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Quick, easy, and priced right! They have a large selection of parts and accessories that are easy to find.

Thumbnail of user irvingd23
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

I received the incorrect item i had ordered, after sending my order back, it took 6 more days for me to receive the correct item.

Reason I chose this business:

Always saw ads and friends always talk about parts from them.

Thumbnail of user michaels10531
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Love my new wheels. Very surprised how fast I received them. Also American muscle saved me tons of money on my new super speed wheels.

Reason I chose this business:

Because they are best for customer service and prices

Thumbnail of user mikem2959
2 reviews
0 helpful votes
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July 28th, 2022
Verified purchase
• Updated review

My son bought me a set of new pedals for my 2010 2ss Camaro. Beautiful. Very good grip,wet or dry. Get lots of compliments on the looks.

Reason I chose this business:

Selection and quality

Products used:
Pedals

Service
Value
Shipping
Quality
Spoke with a Rep that was very informative and helpful
July 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Bring my camaro ss to life

Fast and easy
July 15th, 2022
Verified site experience
• Previous review

Fast and easy. Great selection.

Reason I chose this business:

Good reputation for bringing engines to life.

Thumbnail of user jk975
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Ordered a part payed for it, they refunded it one minute kater because they didn't have the part and now wait 3-5 days to get my money back.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear about your experience.
I see you have spoken with our customer service.
If you have any questions-
Please let me know.
I would be happy to help.

Amy
EXT 1257

Thumbnail of user codyw282
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Very easy assembly and installation. Two man job for install. Be weary when tightening bolts to nuts they strip easily

Reason I chose this business:

Convenience

Thumbnail of user pierrey11
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Ordered my item, was shipped very quickly. Super easy and quick. Highly recommend for your car needs.

Thumbnail of user alo61
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Tried to cancel my order 5 minutes after placing it and they would not cancel it. I had to return the part and loose money.

Reason I chose this business:

I tghought thye had what I wanted

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear that.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user marioc517
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Nice product it got here fast and made a improvement sound wise.

Reason I chose this business:

Friend recommended it

Thumbnail of user terrym1795
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Great experience I love the floor mats. Fast shipping

Thumbnail of user edgars186
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

American muscle is my go to place for adding that special touch to my car. Great options, quick service and great products. Thank you.

Thumbnail of user williec303
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

My experience was great. Rotors came in as the expected time advertised and so far so good with these rotors.

Reason I chose this business:

I always choose American Muscle for my car needs.

Thumbnail of user michaelj452
2 reviews
0 helpful votes
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June 26th, 2023
Verified purchase

Went to the website found exactly what I needed, the fitment tool made it easy as picking up the cell!

Reason I chose this business:

Because I was confident they had what I need, and naturally this wasn't the first time!

Thumbnail of user huntera68
2 reviews
0 helpful votes
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December 9th, 2023
Verified purchase

Love the hight it lower the car to. No longer looks like a monster truck. The car feels like it handles better in my opinion.

Reason I chose this business:

Easier to find parts that fit my exact car.

Thumbnail of user terrellw48
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

Found what I needed for my baby (Challenger) in a few minutes, and it was shipped ASAP. I actually received it before the date given

Reason I chose this business:

Found them on the internet

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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